(last updated on July 27, 2015)


PayPal Giving Fund UK, a UK Registered Charity (No. 1110538), with registered office at Whittaker House, Whittaker Avenue, Richmond TW9 1EH, is operated for the benefit of the charity sector ("PayPal Giving Fund," "we" or "our"). PayPal Giving Fund operates a website located at (the "Site"),which assists users of, and certain other websites or services with which we partner in donating to charity organisations that have completed the PayPal Confirmed Charity registration process on website (“Participating Charities”).

This Privacy Policy describes your privacy rights regarding our collection, use, storage, sharing and protection of your personal information. It applies to the PayPal Giving Fund website and all related sites, applications, services and tools regardless of how you access or use them.

For the purposes of this Privacy Policy, the term “personal information” shall mean any personally-identifiable information related to donors (“you”, “your”) according to Directive 95/46/EC on the protection of individuals with regard to the processing of personal data and on the free movement of such data. This Privacy Policy is not applicable to the Participating Charities.

Scope and Consent

PayPal Giving Fund as a data controller has adopted and implemented this Privacy Policy as part of our commitment to protecting your personal information from misuse. You accept this Privacy Policy when you sign up for, access, or use our products, services, content, features, technologies or functions offered on our Site and all related sites, applications, and services (collectively “PayPal Giving Fund Services” or “Services”).

In order to make donations via the Services, it is obligatory for donors to agree to this Privacy Policy. By accepting and consenting to this Privacy Policy, you expressly consent to our use and disclosure of your personal information and direct us to do so in the manner described in this Privacy Policy.

Notification of changes

We may amend this Privacy Policy at any time by posting a revised version on our website. The revised version will be effective at the time we post it and in no event later than 7 days from the date of posting. Your continued use of the PayPal Giving Fund Services following posting of amendments will be considered express consent to all amendments to this Privacy Policy. As of the effective date of the revised Privacy Policy, you will be considered as having consented to all changes to the Privacy Policy. If you disagree with the terms of this Privacy Policy, please do not us the PayPal Giving Fund Service.

What personal information do we collect?

In order to enable donors access and use the PayPal Giving Fund Services, in particular assist in making donations to Participating Charities, PayPal Giving Fund collects certain personal information. This information is collected directly from donors, via third parties and/or from other persons when they access the Site.

Personal information you provide to us: We may collect and store any information you provide to us when you access or use the PayPal Giving Fund Services, including when collecting donations to benefit Participating Charities, or as otherwise required to access or use the PayPal Giving Fund Services. This involves, but is not limited to your name, address, email, phone number and your history of donations. In addition, PayPal Giving Fund collects certain information that cannot be used to personally identify any user, such as anonymous, aggregate or statistical data.

We also collect and maintain records of other personal information that you voluntarily provide to us. For example, you may decide to participate in a survey of Participating Charities and you may be asked to provide personal information, such as your age, gender or other demographic data. Provision of such information will be completely voluntary and unless such information is necessary for operating the Site and/or Services or otherwise required (for example by the Terms and Conditions), we will not require you to provide such information to us. By providing such information voluntarily, you give PayPal Giving Fund permission to use such information as described in this Privacy Policy.

Personal information from other sources: PayPal Giving Fund may also receive information about you from other sources, including but not limited to your eBay Seller ID if you make donations using your eBay account. We also collect your PayPal transaction details to be able to assist in making donations to Participating Charities and to maintain records of all individual transactions conducted through the PayPal Giving Fund Services. Those records are associated with each Participating Charity's individual account profile within the PayPal Giving Fund system. Please note that your eBay and PayPal passwords will never be shared with PayPal Giving Fund. We may also collect the Internet address (IP address) and other identifying information about the computer or device you use to access or use the PayPal Giving Fund Services or the Site, in order to help detect possible instances of unauthorised donations or transactions.

The PayPal Giving Fund Services are not directed to children and children are not eligible to use the PayPal Giving Fund Services. Protecting the privacy of children is very important to us. We do not collect or maintain personal information from people we actually know are under 18, and no part of the PayPal Giving Fund Services are designed to attract people under 18. If we later learn that a user is under 18, we will take steps to remove that user's personal information from our databases and to prevent the user from utilising the PayPal Giving Fund Services.

Use and disclosure of collected personal information

PayPal Giving Fund uses information collected from the PayPal Giving Fund Services in several ways, as outlined in this Privacy Policy. In particular, PayPal Giving Fund uses information that we collect from you in order to assist in collecting donations to benefit Participating Charities as described in the PayPal Giving Fund User Agreement.

In particular, we use personal information as needed to collect donations to benefit Participating Charities and to communicate with such Participating Charities.

Further, we use such personal information to do the following:

  • To process donations, including but not limited to, billing donors and obtaining authorisations for payments (e.g.., credit card payments, PayPal or other electronic payments);
  • To communicate with each Participating Charity;
  • To perform customer service;
  • Evaluate ways to improve the PayPal Giving Fund Services;
  • For legal compliance;
  • To inform you about the status of particular charitable giving opportunities;
  • To send donors receipts and appropriate tax documentation for donations made through the Site;
  • For fraud prevention and risk management purposes.

We will not use or disclose collected information in ways different from those described in this Privacy Policy unless otherwise required by law.

As a necessary part of providing the PayPal Giving Fund Services and processing donations, we may disclose information collected from you as described in this Privacy Policy in certain limited instances:

  • When you use the PayPal Giving Fund Services to choose a Participating Charity to be the intended beneficiary of a donation, we may disclose your name and contact information to the Participating Charity that you have designated.
  • We will disclose certain personal information such as your name and contact details collected from you through the PayPal Giving Fund Services to PayPal, eBay, other websites and services with which we partner in order to report on, and evaluate, the operations of our Services.
  • We may also provide personal information about you to our third party service providers under contracts that support our business operations. These third parties are prohibited from using your personal information for any other purpose than those disclosed in this Privacy Policy.
  • Under certain limited circumstances, we may be subject to legal requirements to disclose information collected through the PayPal Giving Fund Services, and our policy is to comply fully with all such legal requirements.

The disclosures contemplated by this paragraph are necessary if you wish to use the PayPal Giving Fund Services.

Cross-border transfers of your personal information

PayPal Giving Fund is committed to adequately protecting your information regardless of where the data resides and to providing appropriate protection for your information where such data is transferred outside of the EEA.

Accessing and Changing Your Information

You can review the personal information you have provided us and make any desired changes to such information at any time. Click here to contact us.

Information Security

PayPal Giving Fund is committed to handling your personal information with high standards of information security. Access to personal information is physically limited within PayPal Giving Fund's offices, so that only certain PayPal Giving Fund employees are granted access to such information as appropriate to perform specific jobs and tasks (e.g.., performing customer service). Some information is also stored in an encrypted form within PayPal Giving Fund's own facilities.

We use computer safeguards such as firewalls and data encryption, we enforce physical access controls to our buildings and files, and we authorise access to personal information only for those employees who require it to fulfil their job responsibilities.

The security of your account also relies on your protection of your password. You may not share your PayPal Giving Fund password with anyone. PayPal Giving Fund representatives will never ask you for your password, so any email or other communication requesting your password should be treated as unauthorised and suspicious and forwarded to PayPal Giving Fund bears no liability for access to, or use or disclosure of, Personal Information, if such access, use or disclosure arises in connection with the theft or disclosure (whether intentional or otherwise) of such password.

If you have any questions about our security measures, you can click here to contact us.

Contacting PayPal Giving Fund

If you have any questions or concerns regarding this Privacy Policy, please click here to contact us.