Help Centre - Personal Account
  • Home
  • Mobile App Help
  • All About PayPal
  • My Account
  • My Financials
  • My Money
  • Payments
  • Claims and Limitations
  • Products & Services
  • PayPal Merchant Services
  • Tax Information and Reporting
  • Non-Profits and Donations

How do I remove my organisation from the PayPal Giving Fund database?

If you'd like to remove your charity from the PayPal Giving Fund directory, please ask an authorised representative from your charity to contact us. Unless asked otherwise, we'll distribute pending donations that we've already received to your charity. 

After processing your request, we'll inactivate your PayPal Giving Fund profile. Your charity will be removed from PayPal Giving Fund’s directory and removed from our partner platforms (e.g., PayPal, Facebook, GoFundMe, Twitch). Donors will no longer be able to support your charity via our partner programs. Please note that our partner platforms can take up to 24 hours to be updated.

Outstanding donations are paid to your organisation when you’ve been removed from our directory, unless you ask us not to grant those donations. 

We distribute donations to enrolled charities on or before the 25th of each month, by depositing a single payment into each charity's PayPal account. Donations received on the 16th of the previous month to the 15th of the current month are included in the monthly payout.

We grant all the donations that we receive to benefiting charities in accordance with our Donation Delivery Policy. In some cases, our partners may charge fees on donations made through their platforms, which they disclose on their websites.

When and how does PayPal Giving Fund grant donations to charities?

More ways we can help

We'll use cookies to improve and customise your experience if you continue to browse. Is it OK if we also use cookies to show you personalised ads? Learn more and manage your cookies