How do I change my password or my security questions?

It's not currently possible to change your password and security questions using the PayPal app. Please visit the PayPal website to make those changes.

To change either your password or your security questions and you can remember* your current PayPal password:

  1. Go to Settings.
  2. Click Security.
  3. Beside 'Password' click Update, or beside 'Security questions', click Revise.

*If you can't remember your PayPal login details, you can reset your password to restore access to your account.

Remember: Never share your password with anyone.

Password Tips: Here are some tips to create a strong password.

  • Include both upper and lower case letters, and also use at least one number or special character (!, *, _, etc.)
  • Don't use the same password that you use on other websites
You may bypass the steps above by going straight to the Security page.