Help Article

How do I add American Express and JCB to my PayPal Payments Pro or Virtual Terminal account?

Not Supported for Card Type
  • LONG: Your processor is unable to process the Card Type in the currency requested. Try another card type.
  • If your account isn't configured to access American Express or JCB cards, your transaction will fail with API error code 10755.
  • PayPal Payments Pro and Payflow integrations:
    • Verify that you've added American Express and JCB to your account.
    • If you pass a non-CAD currency code with American Express or JCB cards, your transaction will fail with RESULT=6, RESPMSG=Invalid or unsupported currency code.
    • If your account isn't configured to accept American Express or JCB cards, your transaction will fail with RESULT=2, RESPMSG=Invalid tender type.
    • If you're using the hosted checkout page, the card types will be linked automatically after you've added them to your account.
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