How do I edit my customer service email, phone number or website URL?
Here's how you can change your business contact information displayed on the Transaction Details page.
- Log in to your PayPal account.
- Click Settings at the top right corner of the page.
- Click Update next to "Business information".
- Edit your information and click Save.
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I sent money to the wrong email address but the payment is completed. What do I do? We're sorry, but your payment has already been completed, so it cannot be cancelled. ... Here’s how to find a seller’s name, email address, and customer service phone number, if available: ... near the top of the page. ... near the top of the page. ... Review the details, then click Issue RefundHow do I view or edit my account information? Profile You can view or edit your personal information, such as your registered phone numbers , email addresses , and street addresses by going to your . To view or edit your financial information, such as your bank and cerdit or debit card details, please click WalletHow do I report potential fraud to PayPal? Fake PayPal emails or fake websites email@example.com If you received what looks like a hoax PayPal email , or you've come across a phishing PayPal website , please report it to us by forwarding the original email or URL to .How do I set up my email notification preferences? PayPal offers several automated email notifications to keep you updated on your account activity. You can choose to receive these emails automatically when: ... You receive a Website Payment or Auction Logo payment Here's how you can view and edit your notification emails in your account profile: ... at the top right corner of the page. ... Check or uncheck the boxes according to your preferences.I did not receive my email address confirmation. If you have not received the PayPal email to confirm your email address, please check your spam or junk mail folder. If you still don't see the email, don’t worry, y ou can request that another confirmation email be sent to you. ... at the top right corner of the page. Under "Email address" section, click Edit beside the email you want to confirm. Click Confirm this email address Check your inbox for an email with the link to confirm your email address.What if I can no longer access the email address for my PayPal account? If you know the email address and password for your PayPal account, You can log in and change the email address you use to log in. (the gear icon) at the top right corner of the page. Edit next to email address that you want to change. Enter the new email address, and click Change email address Click on the email address you've just added, and click Confirm this email address Follow the instructions to confirm your email address.How do I confirm my email address? Here's how to confirm your email address: Click Update next to "Email". Choose an email address and click Confirm. We’ll send an email to that address. Open the email, and click the link to confirm your address. You will automatically return to the PayPal site where you will be asked to enter your password. If the link in the confirmation email we sent you does not work, you can confirm your email address using the 20-digit code included in the email.How do I report a spoof email? You can report the email to PayPal by forwarding it to . We’ll review the contents of the hoax email or website and take action, if necessary.I forgot my password. How do I reset my password? Click Having trouble logging in? Enter the email address that you registered in your PayPal account and the security code shown, and click Continue Select your preferred option to confirm your account ownership, and click NextHow do I change the name of my business? Please include your email address on the coversheet of your fax. Once we receive and review your documentation, we'll email you regarding the status of your account.How do I change my password? Click Having trouble logging in? Enter the email address that you registered in your PayPal account and the security code shown, and click Continue Select your preferred option to confirm your account ownership, and click NextHow do I confirm my email if I don't see any hyperlinks? Some email programmes do not support hyperlinks. If you do not see any hyperlinks in an email , you can copy and paste the entire confirmation URL from the email into your browser and enter your password.How do I know if an email is from PayPal? We’ll never ask you to include your financial information, your password, or the answer to your PayPal security questions in your emails to us. We’ll never attach any software updates in our emails and ask you to install it to your devices. If you receive an email notification about your transaction, always log in to your PayPal account and go to HistoryWhat if I forgot my email address? Click Log In at the top right corner of the page . Click Having trouble logging in?I received a money request or invoice but deleted the email. What should I do? Click Transactions near the top of the page . Click PayHow do I view, modify, or cancel my pre-approved payments? Please note that you should contact the seller directly with questions about your payments. You can find your seller's contact details in the email you received when you signed up for the payment plan, or in the transaction details for the payment plan in your PayPal account.How do I send a payment to someone’s email address? Click Send and Request at the top of the page . Click the type of your payment.I don't have a PayPal account. Why did I get an email from PayPal that I received a payment? at the top of the PayPal page and follow the instructions For the first time you receiveHow do I change the name on my PayPal account? You can choose to upload or fax these documents to us. To help protect your information, we don't accept email attachments. Once we've received the required documents, we'll review your request and get back to you within 3 to 5 business days.
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