How do I accept or refuse a partial refund in my PayPal account?
You can accept or refuse a partial refund in the Resolution Centre. Here's how:
- Go to the Resolution Centre.
- Click Resolve next to your case.
- Accept the seller's refund offer or suggest a different amount.
- Click Submit.
Learn more about our refund and return policy in Australia.
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How long do I have to accept a partial refund offer, and how will my partial refund be credited back to me?When a seller offers you a partial refund, you have 10 days to accept or refuse it. If you don’t do anything, the offer will expire after 10 days. The source of your original payment determines how you get the money back. If you paid for an item How do I send a partial refund?Here's how to send a partial refund: Log in to your PayPal account. Click Activity near the top of the page. Find the payment you'd like to refund and click Details. Click Issue Refund. Enter the refund amount and click Continue Review the information and click Issue refund. How do I view or edit my personal or financial information in my PayPal account?Your profile summary contains your registered personal information while your wallet contains your financial information. To view or edit your personal information, such as your registered phone numbers, email addresses, and street addresses, please go to your Settings . To view or edit your financial information, such as How do I refund a PayPal payment to my buyer?You can issue a full refund or partial refund up to 180 days after you receive a payment. The total refund amount is taken from your PayPal balance. Therefore, if you don't have enough funds in your PayPal balance, you won't be able to issue a refund. Here's how How do I check the status of a transaction in my PayPal account?Here's how to check the status of a transaction: Go to your Activity. Select the filters to locate the transation you're looking for. Click the transaction to view its status. How do I remove a credit card or debit card from my PayPal account?Here's how to remove a credit card: Go to your Wallet. Click on the card you'd like to remove. Click Edit. Click Remove Card. A few things to keep in mind: You cannot remove a card if you have a pending transaction or if your card was the How do I confirm a debit or credit card that I've linked to my PayPal account?To confirm a card on your PayPal account, you’ll need to request a PayPal code, find it on your card statement and enter the code on your PayPal account. Request a PayPal code Go to Wallet. Click the card you want to confirm. Click Confirm My Card. Click How do I add a credit or debit card to my PayPal account?In Australia, you can add a Visa, MasterCard, American Express or Discover card to your PayPal account. Here's how: Go to your Wallet. Click Link a card or bank account. Click Link a credit or debit card. Enter your information. Click Link card. When you add a card, you How do I change the expiry date of the credit or debit card in my PayPal account?Here's how to change the expiry date of your credit or debit card: Go to your Wallet. Choose the card you'd like to update. Click Update card. Update your information and click Update card. How do I replace my email address in a non-hosted, unencrypted PayPal button with my Merchant Account ID?Here's how: Log in to your PayPal account. Click Profile > Profile and settings.. Ensure you are on the My business info option in left column. Copy your Merchant Account ID. Open the HTML code of the PayPal button in your website and replace your PayPal account email How is a refund credited to my PayPal account?PayPal credits the refund according to how the original payment was made. If you used a credit card, PayPal credits your credit card. If you used a funding source other than a credit card, your PayPal balance will receive the credit. If you used both a credit card How do I create a verified business account in the PayPal Sandbox?When you create a Sandbox test account, you can choose whether it's verified or unverified. To make a new verified account, set Bank verified account to Yes on the Create test account page in PayPal Developer. For more information, see How do I create a Sandbox test account?How do I pay in a foreign currency using my credit card through PayPal?When paying in a different currency with your credit card, you have two options for the currency conversion: Use PayPal's conversion process: We'll complete your transaction using your card's currency. Use the credit card issuer's conversion process: We'll debit the amount from your card in the currency determined How do I clear an eCheck in my Sandbox account?An eCheck is an electronic funds transfer that withdraws money directly from your bank account. It's just like writing a check, but it's done electronically. When you send money with an eCheck, the transaction will be held as pending for three to four business days, until the electronic How do I view, modify, or cancel my pre-approved payments, subscriptions, or automatic payments on my PayPal account?Here’s how to view your preapproved payment information: Go to your Settings . Click Payments. Click Manage Automatic Payments. Click the agreements you want to view to see the billing details. Please note that you should contact the seller directly with questions about your payments. You can find your How do I change the password or security questions for my PayPal account?Here's how to change your password or security questions: Go to your Settings. Click Security. Click Update beside "Password" or "Security questions". Follow the instructions on the screen to update your information. If you don't remember your current password, you can reset your password. How do I choose or change the payment receiving preferences on my PayPal account? Here's how to change your payment receiving references: Go to your Account Summary. Click Seller preferences under "Selling tools" near the bottom of the page. Click Update beside "Block payments". Edit your preferences and click Save. How do I open a PayPal account?There are three types of PayPal accounts: Personal, Premier and Business. Here's how you open an account: Click Sign Up at the top of the page. Select your country or region. Choose which account type you want and click Get Started. Enter your information, including your full email How do I create a secondary user in PayPal Manager?If you use Payflow Pro, PayPal strongly recommends that you create a secondary user in PayPal Manager for integration purposes. This will help maintain your integration if you ever need to change your primary PayPal Manager password. Log in to your PayPal Manager account. Enter your Partner, Merchant Login and How do I remove a bank account from my PayPal account?Here's how to remove a bank account from your PayPal account: Go to your Wallet. Click on the bank account you'd like to remove. Click Remove bank account. Please note that if you're removing your primary bank account and you have other bank accounts linked to PayPal, you
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