Help Article

How do I accept or refuse a partial refund in my PayPal account?

You can accept or refuse a partial refund in the Resolution Centre. Here's how:

  1. Go to the Resolution Centre.
  2. Click Resolve next to your case.
  3. Accept the seller's refund offer or suggest a different amount.
  4. Click Submit.

Learn more about our refund and return policy in Australia.
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