Help Article

What if I can no longer access the email address for my PayPal account?

If you can't access the email address for your PayPal account, you can change the email address you use to log in. Here’s how:

  1. Go to your Settings.
  2. Click the + symbol beside "Email addresses".
  3. Enter your new email address, and click Add Email.
  4. An email confirmation will be sent to this address. Find the email in your inbox and confirm the email address.

After you confirm your new email address, you need to make it the primary email address for your account.

Here’s how:

  1. Go to your Settings.
  2. Click on your new email address, and select Make this your primary email address for receiving notifications.
  3. Click Change Email Address

If you have other login issues, such as not remembering your password, you can reset your password.

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