2017 PayPal mCommerce Index

Aug 05 2020 | PayPal editorial staff

This report aims to give readers a year-on-year understanding of the evolving mobile commerce landscape and includes special sections on app usage and the mCommerce behaviours of our youngest consumers, Gen Z.

Frequently asked questions.

The PayPal Developer Portal offers support for developers who have questions about technical topics, such as APIs or integration. Below is a list of common topics searched for by developers. You can also browse and search on the Developer Portal for additional topics.

Account Authentication
Information about validating your visitor's PayPal account.

Encrypted Website Payments
To make online payments more secure, you can make Encrypted Website Payment buttons that rely on standard public key encryption for protection.

Identity API
PayPal offers a secure commerce Identity API that lets your customers sign in to your web site using their PayPal credentials.

Instant Payment Notification
Instant Payment Notification is a message service that automatically notifies merchants of events related to PayPal transactions.

Invoicing
Merchants, developers, and business solution providers use Invoicing APIs to automate the creation, delivery, tracking, and reconciliation of invoices with an integrated payments solution.

Mobile SDK
Accept PayPal, credit cards and other payments methods through mobile apps.

Name-Value Pair (NVP) API
Information and support on name value pairs and NVP SDKs.

PayPal Checkout
PayPal Checkout gives your buyers a simplified and secure checkout experience that keeps them local to your website or mobile app throughout the payment process.

Payflow Gateway
Payflow Pro is a high performance TCP/IP-based client-server architecture solution. It includes a secure payment gateway that gives merchants total control over the payment process.

PayPal Sandbox Support
Information and support for users testing in the PayPal Sandbox environment.

PayPal Shopping Cart
The PayPal Shopping Cart system allows buyers to select multiple items on your website and pay for them with a single payment.

Permissions Service API
PayPal's permissions service enables you to request and obtain authorization to make API calls and take action on behalf of your customers.

SOAP
The PayPal SOAP API is based on open standards known collectively as web services, which include the Simple Object Access Protocol (SOAP), Web Services Definition Language (WSDL), and the XML Schema Definition language (XSD).

Testing Your Apps in Sandbox
A guide for developers testing their apps in the PayPal Sandbox environment.

Virtual Terminal
Information about PayPal's Virtual Terminal - a web-based application that processes credit and debit cards, replacing swipe machines.

Website Payments Pro
PayPal's Website Payments Pro is an API-based solution that enables merchants and developers to accept credit cards, debit cards, and PayPal payments directly on their website.
 
PayPal Payments Standard
You can accept credit cards online easily and offers a streamlined checkout experience to customers using mobile devices.
Yes. Donors without PayPal accounts can still pay or donate by debit or credit card on most PayPal online products and through PayPal Here on mobile devices.
When you add your mobile number to your PayPal account, we send you a text message with a confirmation code. Enter the code in your PayPal account to confirm your mobile number. For security reasons, the code expires in 15 minutes.

To resend the code:
  1. Go to Your Profile.
  2. Beside the mobile number you want to confirm, click Update.
  3. Click Confirm your number.
  4. Click Resend confirmation code. When you receive the code, enter it and click Validate.
FAQ's:
Why do I have to confirm my phone number?
This is an easy way for us to keep the PayPal community safe and help prevent fraud or reach you if there's ever an issue.

What are the benefits for me to complete the phone confirmation process?
We’ll be able to reach you via text message to help service your account, and additional features such as receiving a payment with your phone number, instead of email address, will become available to you.

I can't confirm my phone on my account. Is it because it's already confirmed on another account?
To keep the PayPal community safe and confirm ownership of phone numbers, only one mobile number can be confirmed on a PayPal account at a time, and a mobile number may not be confirmed on more than one PayPal account at a time.

I didn't get the code to confirm my phone.
If you didn’t receive the text to confirm your mobile phone number, it could be because your phone is filtering out some text messages.  We recommend that you contact your mobile service provider to make sure that your phone accepts all text messages.

The phone number on my PayPal account isn’t a mobile phone. Is there another option for me?
Yes, we have option for you to use in our Interactive Voice Response (IVR) instead.  You will be able to confirm your phone by clicking “Call you with a code” button, and a one-time password (OTP) will be sent over a voice call.

I have the same phone number on my personal and business account. 
The phone number on your personal account will need to be confirmed in order for you to log in. At this time, this requirement is only available for personal accounts. 

What is PayPal.Me?
PayPal.Me is a faster, easier way to get paid through PayPal. Just share your very own PayPal.Me link (paypal.me/YourName) with others, and they can send you money for any reason.

They don’t have to know your email address or mobile phone number, or even have the PayPal app. They can just tap on your link, go to your PayPal.Me, type in the amount, and send the money.

How do I create my own PayPal.Me link?
Just visit PayPal.Me to create your link. If you already have a PayPal account, log in and generate your link. If you don't, signup is fast and free.

You can also grab your link from the PayPal.Me Profile section in your account settings.

Is it free to set up?
Yes. PayPal doesn't charge a fee to open a PayPal account or set up a PayPal.Me link.

What kind of PayPal account do I need?
PayPal.Me is open to all account types, however business accounts can only accept Goods and Services payments.

Is PayPal.Me available in my country?
We're adding new regions as fast as we can. Check back often to see if it's available in your country.

Can I use PayPal.Me on my mobile device?
Yes. Your PayPal.Me link is available on mobile (iPhone and Android), desktop, and tablet. 

Need more information?
How do I set up my PayPal.me link?
How do I get paid with PayPal.Me?
How do I send money using PayPal.Me?
How do I manage my PayPal.Me link?
How secure is PayPal.Me?

The contents of this site are provided for informational purposes only. The information in this article does not constitute legal, financial, IT, business or investment advice of any kind and is not a substitute for any professional advice. You should always obtain independent, professional accounting, financial, IT and legal advice before making any business decision.