Please log in before contacting us so we can provide you better customer service.
Alternatively, message us and we'll get in touch with you.
For other enquiries, please visit our Help Centre or go to the Contact us page.
Find quick answers
What is PayPal's Privacy Statement?
How do I reset my PayPal password if I've forgotten it?
Why is my PayPal payment being declined?
What is a chargeback, and why did I get one?
Can I cancel a PayPal payment?
How do I open a dispute with a seller when a purchase goes wrong?
How do I change the name on my PayPal account?
Why is my payment from a sale on eBay on hold?
How do I cancel a PayPal payment?
How do I request a refund?