How do I check the status of my dispute or claim?
If you're still communicating with the seller and have not escalated your dispute to a claim, you can check for any new dispute messages in the Resolution Centre.
You can check status of a claim PayPal is investigating in the Resolution Centre.
- Go to Resolution Centre.
- Select Open Cases from the list and choose the claim you want to check.
- In the Action column, click View.
Select All Closed Cases from the View list.
Click the Case ID to check its status.