How do I issue a refund to my buyer for a PayPal payment?
You can issue a full refund or partial refund up to 180 days after you receive a payment. The total refund amount is taken from your PayPal balance. If you don't have enough funds in your PayPal India account, you won't be able to issue a refund.
Here's how to refund a payment to your buyer:
- Go to your Activity.
- Click the payment you’d like to refund.
- Click Refund this payment.
- Enter the refund amount and click Continue.
- Confirm the refund details and click Issue Refund.
When you send a refund, we'll retain the fixed fee of your transaction fee.
To learn more about the refund fee, please go to our User Agreement, and view the “Refund fee” section toward the bottom.