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Help > Payments/Subscriptions and Billing Agreements > How do I cancel a subscription or recurring payment?

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How do I cancel a subscription or recurring payment?

To cancel your own subscription or recurring payment:

  1. Go to  SettingsIcon Settings.
  2. Click Payments.
  3. Under 'Manage your payments', click Manage Payments.
  4. Use the filter to select the seller whose agreement you want to cancel and click Cancel.
  5. Click Cancel Profile to confirm your request.

Note:

  • You can’t reactivate a recurring payment after you cancel it
  • Cancelling a payment doesn’t cancel your contract with the merchant. You need to pay the merchant for any goods or services you’ve already received. If you need to contact the merchant to discuss this go to your Activity to find their contact details.
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