Help Article

Why is my payment being held for 21 days?

If your payment is on hold or is unavailable right away, we’ll notify you via email or an alert on your Summary page.

Why are my funds being held, and when will they be available?

Delaying funds availability is a common industry practice we implement to help ensure the secure use of PayPal by both buyers and sellers. By placing your money in your pending balance, we’re trying to make sure that there’s enough money in your PayPal account to resolve any issues that may arise with your account such as chargebacks or disputes. When subject to a hold, the money is temporarily not available to use.

If there aren’t any issues with your transaction or account, the payment will typically move to your available balance within 21 days after receipt (the money may not be released until later in the day).

Why is my payment on hold or unavailable, provides more detail on holds information and the steps you can take to get your funds released early.
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