Help Article

How does PayPal protect my account and transactions?

PayPal offers many layers of protection for our customers to help protect you from fraudulent transactions from the moment you purchase or sell until the time you receive your payment or get paid.

We offer sound protection policies to both our buyers and sellers. If something goes wrong with your shopping order, eligible transactions will be fully reimbursed. For sellers, if the transaction is deemed eligible for Seller Protection, we’ll cover the transaction in the event of an unauthorized purchase, an “item not received” claim and other eligible cases In addition, we use the industry’s leading technologies to provide better information security. PayPal stays at the forefront of security, developing many anti-fraud technologies every year. Your financial information is never shared with other merchants.

With PayPal, you’ve got one of the industry’s most experienced fraud teams on your side. The team watches over billions of dollars of transactions each year and helps protect users’ accounts from many fraudulent activities. We also work with government agencies and payment card companies who alert us when any new consumer protection issues or fraudulent activities arise.

You can find out more about PayPal security by clicking Security at the bottom of any PayPal page.

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