How do I unsubscribe email notifications from PayPal?
You can unsubscribe some of the emails we send, such as promotion emails and payment notifications.
Here's how you can view and edit your notification preferences:
- Log in to your PayPal account.
- Click Settings (the gear icon) at the top right corner of the page.
- Click Notifications.
- Check or uncheck the icons and boxes according to your preferences.
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How do I know if an email is from PayPal and how do I report a suspicious email? We’ll never ask you to include your financial information, your password, or the answer to your PayPal security questions in your emails to us. We’ll never attach any software updates in our emails and ask you to install it to your devices. If you receive an email notification about your transaction, always log in to your PayPal account and go to ActivityWhat’s a primary email address? How do I change my primary email address? You can use primary email address to receive payments and notifications from PayPal . To update an email address, you must have at least 2 email addresses on file. After you add and confirm a new email address, you can make it your primary email address.What if I can no longer access the email address for my PayPal account? Follow steps 1-2 above. Click on your new email address , and select Make this your primary email address for receiving notifications Click Change Email AddressHow do I receive money? Payments are sent to you using your email address. If a payment has already been sent to you, you should have received an email notification letting you know that you've received a payment.How do I send payments? After the payment is sent, your recipient will receive a notification email . The recipient must have a PayPal account. If the recipient doesn't have a PayPal account, they can follow the instructions in the email to sign up for an account and accept your payment.What are reserves? Why is there a reserve on my PayPal account? You'll be notified by email if a reserve is placed on your account. To see how much balance is in reserve, go to your and view the “on hold” section under "PayPal balance."My withdrawal status shows “Complete” but the money isn’t in my bank account. Why? If the bank encounters a problem with your withdrawal request, they’ll notify us within 1 week from the time you requested your withdrawal and we’ll contact you by email to inform you of the situation. If the bank is unable to process your request due to incomplete or incorrect information in your withdrawal request, the funds will be returned to your PayPal account (a return fee may apply in this case).How do I report potential fraud to PayPal? If you notice any transaction that wasn’t completed or authorized by you, . Fake PayPal emails or spoof websites email@example.comWhy am I suspended from PayPal Seller Protection? How do I become eligible again? Rush or overnight shipping Orders from a suspicious email address Orders from a suspicious postal address (e.g. P.O. boxes, vacant buildings)What kinds of transactions are not eligible for PayPal Seller Protection? Digital goods such as music or computer game downloads. Direct card payments not made through a PayPal account and email payments (excluding PayPal Invoices). Items that are sent after PayPal has advised the seller not to ship the item.How do I remove an email address from my contact list or address book? You can add, edit, and delete contacts from your PayPal address book within the Invoice Settings area of your PayPal account. Here's how to access your PayPal address book: Send and RequestHow do I confirm my email address? We’ll send an email to that address. Open the email, and click the link to confirm your address. You will automatically return to the PayPal site where you will be asked to enter your password.What can I do with PayPal? Select from our wide range of payment solutions to receive payments from buyers all over the world. Accept safer payments anytime, anywhere – on eBay, through your own website, or by simply emailing an invoice to your customers. Besides our expertise in payment security, our Seller Protection protects you from any losses arising from unauthorized payments and items not received on eligible transactions.How do I resolve a negative balance in my PayPal account? If you are sending a check, make the check payable to PayPal and include your PayPal email address on the “Memo” line. Please note that the check should be in USD and drawn on a U.S. bank. If you don’t have a US bank checking account, you can send an International money order in USD.What if I forgot my email address? Here's how to recover your email address : Click Log In at the top right corner of the page.How do I update email addresses in my PayPal account? If you haven't completed identity confirmation, you may not be able to modify the email address registered on your PayPal account. In such cases, you can either close your current PayPal account and create a new one using your new email address, or you can complete identity confirmation first and then update the email address.I didn’t receive the email address confirmation link. What do I do? If you haven’t received our email to confirm your email address , please check your spam or junk mail folder.Why is my account limited? Reliable institutions won’t ask you to share sensitive personal information this way, so don’t open any attachments or click on any links. It’s a good idea to report these types of emails to the mimicked company. If you receive one of these spoof emails from someone pretending to be PayPal , report it by forwarding the email toHow do I send a payment in a different currency using my credit card? page. If PayPal performs your currency conversion, you’ll be notified of the conversion rate at the time of the transaction. If you choose to use your card issuer's currency conversion procedures, PayPal doesn't know the conversion rate.
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