Help Article

Why can't I send a payment through PayPal with my credit or debit card?

These could be some of the reasons why your payment didn’t go through:

  • Your card issuer might be having technical issues that prevent us from requesting an authorization on your card.
  • Your card issuer might block the payment for security reason as it doesn’t fit your regular spending pattern.
  • Your card isn't activated for online payments.
  • You might have reached the sending limit of your card.
  • The network you’re using to make the payment isn't secure or unstable.

To make your payment successfully, you may want to:
  • Try using a different card to make your payment again.
  • Contact your card issuer to check if your card is valid, and can be used to make online payments, or if there's any recent technical issue or restriction on your card.
  • Use a secure network to make your payment.


If you’ve tried these suggested solutions and your payment still won’t go through, please contact us for further assistance.

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