Worry-free shopping with free return shipping

If you changed your mind on something you bought with your PayPal account, send it back and we’ll cover up to ₹500 in return shipping costs.

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Here’s what’s covered.

PayPal Free Return Shipping service covers your purchases with the exception of the following^:

  • Intangible goods
  • The return period is over or the return is not in accordance with the return conditions of the seller
  • Items for which only partial payment has been made
  • If the return by post regular mail, courier or any other regular shipping options or services is already paid for by the seller

^Not a complete list. See here for full details

How does it work?


1

Return your item
Follow the seller’s instructions to return your purchase. Remember to keep a copy of your return shipping receipt.

2

Submit a Refund Request
Log into your PayPal account, select the purchase you returned and click on “Request a refund on return shipping”. Submit the form along with proof of your return within 30 days.

3

Receive your refund
You’ll see the refunds in your PayPal account within 10 business days for all approved claims.

Your refund.

Once you've submitted a request, we'll review the details. If it is accepted, you'll receive your refund** in your PayPal account, usually within 10 business days.
**Terms & Conditions Apply

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