MAKE ONLINE SHOPPING FREE FROM COMMITMENTS

Shopped for something that didn’t fit or wasn’t what you expected? Send it back and we'll refund up to US $15 on your returning shipping charges*.

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Shopped for something that didn’t fit or wasn’t what you expected? Send it back and we'll refund up to US $15 on your returning shipping charges*.

Sign up for free

Your PayPal Refunded Returns service is now activated.

Now that you’ve activated our Refunded Return Service, there’s no need to fret about costly return shipping fees. Dissatisfied with your online purchase? Simply send it back and we’ll refund up to US$15* off your shipping costs. That’s one more reason to shop to your heart’s content with PayPal.

Start Shopping

Now that you’ve activated our Refunded Return Service, there’s no need to fret about costly return shipping fees. Dissatisfied with your online purchase? Simply send it back and we’ll refund up to US$15* off your shipping costs. That’s one more reason to shop to your heart’s content with PayPal.

Start Shopping

Here’s what’s covered.

PayPal Refunded Returns service covers your purchases with the exception of the following^:

  • Intangible goods
  • The return period is over or the return is not in accordance with the return conditions of the seller
  • Items for which only partial payment has been made
  • If the return by post regular mail, courier or any other regular shipping options or services is already paid for by the seller

^Not a complete list. See here for full details

Follow these simple steps to get a refund.

1

Activate the PayPal Refunded Returns service.

2

If you receive an item and you need to return it, complete the online request form within 14 days of returning the item.

3

Attach your confirmation email for your PayPal transaction and a copy of a payment receipt for the shipping cost and shipment proof and submit your claim.

Your refund.

Once you've submitted a request, we'll review the details. If it is accepted, you'll receive your refund* in your PayPal account, usually within 10 business days.