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PayPal Free Return Shipping service covers your purchases with the exception of the following^:
^Not a complete list. See here for full details
Return your item
Follow the seller’s instructions to return your purchase. Remember to keep a copy of your return shipping receipt.
Submit a Refund Request
Log into your PayPal account, select the purchase you returned and click on “Request a refund on return shipping”. Submit the form along with proof of your return within 30 days.
Receive your refund
You’ll see the refunds in your PayPal account within 10 business days for all approved claims.
Once you've submitted a request, we'll review the details. If it is accepted, you'll receive your refund** in your PayPal account, usually within 10 business days.
**Terms & Conditions Apply