Claims and Limitations
Information on claims and disputes
- How do I respond to a PayPal dispute opened by my buyer?
- What are PayPal disputes and claims?
- How do I prove to PayPal that I've sent an item to the buyer?
- Can I appeal PayPal’s decision on my claim?
- Can I reopen a closed dispute in my PayPal account?
- How do I view the status of my dispute or claim in my PayPal account?
- Can I provide additional information or evidence to PayPal to help resolve a claim?
- How long will it take for PayPal to investigate my claim?
- How do I escalate a dispute to a claim?
- How do I accept or refuse a partial refund in my PayPal payment?
Restoring account balance