Ask our Business Community
Why haven't I received the 2 small deposits from PayPal to confirm my bank account?
If you've already confirmed a credit or debit card
Confirming a credit or debit card is a faster way to verify your PayPal account. If you’ve already added and confirmed a card on your PayPal account, your account should be verified now and ready for use. You don’t need to wait for the 2 small deposits to confirm this bank account.
If you haven't confirmed any card or bank account
Please allow up to 6 business days for the 2 small deposits to appear in your bank account. You can check your online statement or contact your bank directly to find out the exact amounts of these deposits.
If it has been more than 6 business days, we suggest that you try the following:
- Contact your bank to check the deposits from PayPal, and make sure your bank account accepts electronic transfers.
- Review the bank account details you entered on your PayPal account. If the information is incorrect, please remove the bank account and add it back again to repeat the confirmation process.
After you receive the 2 small deposits, you can complete the bank account confirmation.
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