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How do I change my password and security questions?
Here's how to change your password or security questions:
- Go to your Settings .
- Click Edit to change your password or security questions.
- Follow the instructions on the page.
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I forgot my password. How do I reset my password?If you forgot your password, you can reset your password following the steps below: Click Reset my password. Enter the email address that you registered in your PayPal account, and click Next. Select your preferred option to confirm your account ownership, and click Next. Follow the instructions on the page. You How do I change the name on my PayPal account?We can help you change the name on your account if it's misspelled or if you've legally changed your name. However, it's not possible to change the name on your account to another person's name. Here’s how to change your name: Go to your Settings. Click Edit beside "Name". Select the How do I add or change my primary email address?Here's how: Log in to your PayPal account. Select Profile > Profile and settings. Click My business info. Click Update next to Email. Click + to add a new address to your account. Enter your new email address, then click Add Email. PayPal will send a confirmation email How do I clear my browser's cache and cookies?The steps for clearing your browser's cache and cookies differ by brand. Below are the steps for the most popular browsers. Note: Depending on how frequently you clear your browsing history, this process may take several minutes. Internet Explorer 8 for Windows Open Internet Explorer. Click the Tools How do I change the Purpose Code on my PayPal account?A Purpose Code explains the reason for your cross-border transactions and is required when you confirm your identity with us. You can change it later according to your business needs. Here's how to change the Purpose Code on your PayPal account: Go to your Settings. Click Edit beside "Purpose Code". Select a Purpose Code, and How do I change the phone number on my PayPal account?Here's how to update your phone number: Go to Settings. Click Edit beside the phone number you want to update. Enter your new phone number information. Follow the instructions on the page. How do I change my PayPal account from a Business account to an Individual account?You can contact us to help you downgrade your PayPal India Business account to an Individual account. For your account safety, you must log in to your account to make the request. Please be sure to include all the details of the account type change when contacting us. How do I change the primary currency on my PayPal account?Here’s how to change your primary currency: Go to your Payment Methods. Click Details. Click Manage currencies. Select the radio button next to the currency you'd like to designate as your primary. Click Make Primary. How do I change the street address on my PayPal account?Here's how to update the street address on your PayPal account: Go to your Settings. Click Manage all addresses under "Address". Click Update under the address you want to change. Enter your changes and click Change Address. You can’t make any changes to your primary street address. Instead, you How do I change the expiration date of my debit or credit card?Here's how: Go to your Payment methods. Click on the card you want to update. Click Edit and enter the new expiration date. Click Save. What’s a primary email address? How do I change my primary email address in my PayPal account?You can use primary email address to receive payments and notifications from PayPal. To update an email address, you must have at least 2 email addresses on file. After you add and confirm a new email address, you can make it your primary email address. Step 1: Add a How do I use my own checkout pages and successfully maintain PCI compliance with Payflow Pro?You'll need to integrate Transparent Redirect, a solution for merchants who want to maintain full control over designing and hosting checkout pages while remaining PCI compliant. PayPal highly recommends that you add scripting to ensure the browser posts all sensitive data directly to the PayPal Gateway server rather How do I access the SFTP server and retrieve my reports?This page provides examples for retrieving SFTP report files using WinSCP and a Linux command line. WinSCP is a free SFTP client for Windows. PayPal doesn't endorse or recommend WinSCP; it's just one of the more popular SFTP clients for Windows and is used for this example. SFTP How do I customize the text and appearance of my PayPal button?When creating your PayPal button, you can use one of the default image options or browse for a custom image on your local system. For details, see Customize the button text and appearance on the PayPal Developer Portal. Here's where to find additional button or logo image files: What is the Payouts API and how do I enable it on my account?The Payouts API is a fast, convenient way to send commissions, rebates, rewards, and general disbursements. Use the Payouts API to make PayPal payments to multiple PayPal accounts in a single API call. You can specify the recipients by using their PayPal email addresses, phone numbers, or encrypted Why did my button code change when I pasted it into my website and applied changes?Issue Your code changed when I pasted it into your website and revised it. Cause Code can change when it's added to a site like WordPress.com, as it inserts custom tags after changes are saved. Solution Here's how to fix this: Log in to your PayPal account. Click How do I validate user passwords using the encrypted password sent through IPN?PayPal's Subscriptions Password Management feature automatically generates a username and password, which are given to the payer once they've completed payment. The payer can see their username and password in plain text as they are on PayPal's secure page, but when this password goes back to the merchant How do I add American Express and JCB to my PayPal Payments Pro or Virtual Terminal account?Important: This information applies only to Canadian merchants who use PayPal Payments Pro, PayPal Payments Advanced, Website Payments Pro, and Virtual Terminal. As of September 29, 2017, merchants creating a new PayPal Pro account will be able to accept American Express and JCB credit cards. Enable the cards How do I convert my PEM format certificate to PKCS12 as required by the Java and .NET SDKs?To convert your PEM certificate to a PKCS12 certificate, use a third-party tool. PayPal recommends OpenSSL, which you can download at www.openssl.org. The following instructions assume that you retain the default certificate filename of "cert_key_pem.txt." Before you begin, note the following: Windows users - If you get an error saying
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