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How do I check the status of my payment?
You can view statuses of your most recent transactions on your "Summary" page. To see all your transaction details, please follow the steps below:
- Go to Activity.
- Change the date range to see more transactions.
- Click on any transaction to see more details.
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Why is my payment from a sale on eBay on hold? When you get paid for items sold on eBay.com, your payment might not be available immediately. Your money is usually available in 21 days or sooner to ensure your buyers receive their items (Note: the money may not be released until later in the day).Why is the payment I received under review? You can also check the progress of your payments on the or page. The payment status of your transaction remains “Pending” until we complete our review. Payments that clear Payment Review are automatically eligible for Seller Protection as long as the transaction followsCan I cancel a payment that I've already sent? You can only cancel a payment if its status is "Unclaimed" and there’s a "Cancel" button next to it. The unclaimed payment means a recipient hasn't received or accepted your payment yet.Why is my payment temporarily held? In some cases (such as for new sellers), the payment could be pended for up to 21 days. As long as there’s no transaction issue, the payment can usually be available sooner if you fulfill the order faster and update the order status in the transaction details.Why is the order status pending? If the order status is "Pending", your order has been received by the seller, but your payment hasn’t yet been processed.Why is my transaction status “sent to PayPal?” We’ll charge the payment method you chose for this and any other small purchases after you spend a certain amount, or on a specific date, whichever comes first. For more information, view the details of the payment itself.How do I view the status of my refund? Refunds made less than 180 days after payment will refund to your credit or debit card if it was the original source of payment . Refunds may take 30 days to appear on your next card statement.My payment is on hold due to an open dispute, claim, or chargeback. Why? Once the dispute, claim, or chargeback is resolved, the remaining funds will be released. view the current status of an open dispute or claim in the Resolution Centre You can .How long will it take to investigate my claim? In some instances this investigation can take longer, depending on the number of parties involved or the complexity of the situation. Resolution Centre You can check the status of your claim at any time in our .How do I know my money request or invoice has been paid? The status of the money request or invoice changes to "Paid" in your . ... Haven't received your payments ?What is a chargeback, and why did I get one? A payment is processed multiple times. A payment is unauthorised. ... You can view the latest status of your chargeback case in .How do I get started with PayPal’s payment solutions? PayPal offers various payment solutions to power up any business, whether you have a website or not. Here are a few payment solutions we offer:I received a payment notification email, but the payment doesn't appear in my PayPal account. Why? If you’re notified that you’ve received a payment , but you don’t see it in your PayPal account, there are a number of possibilities: confirm your identityHow do I send payments using PayPal? Enter the amount you want to send, select the currency, and add a message to your recipient (optional). Select your shipping address, and click Continue Review your payment information and click Send Payments NowWhy can’t I make a payment with my American Express card? At the moment, PayPal doesn’t support the following currencies when a payment is made using an American Express card: Brazil Real (BRL) Israel Shekel (ILS)Why do I need to manually accept or deny a payment? Here are some reasons why you need to manually accept or deny a payment : It’s the first payment you receive in your PayPal account. You don’t have an active currency balance in the currency sent.How do I send a payment in a different currency using my credit card? When paying in a different currency with your credit card, you have two options to convert the money. Use PayPal's conversion process to complete your transaction using your card's currency. Receive a invoice in the currency listed on the seller's invoice.I don't have a PayPal account. Why did I get an email from PayPal that I received a payment? a payment through PayPal. You can acceptWhy won’t my credit or debit card payment go through? These could be some of the reasons why your payment didn’t go through: Your card issuer might be having technical issues that prevent us from requesting an authorisation on your card. Your card issuer might block the payment for security reason as it doesn’t fit your regular spending pattern.
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