Ask our Business Community
Get started and join the conversation to use PayPal for business in the Headstart Community.
How do I change the primary currency on my PayPal account?
Here’s how to change your primary currency:
- Go to your Payment Methods.
- Click Details.
- Click Manage currencies.
- Select the radio button next to the currency you'd like to designate as your primary.
- Click Make Primary.
We’re sorry, the page you’re looking for is no longer available. Please try your search again in our Help Centre if you have a question or want to contact us.
How do I change the name on my PayPal account?We can help you change the name on your account if it's misspelled or if you've legally changed your name. However, it's not possible to change the name on your account to another person's name. Here’s how to change your name: Go to your Settings. Click Edit beside "Name". Select the How do I change the phone number on my PayPal account?Here's how to update your phone number: Go to Settings. Click Edit beside the phone number you want to update. Enter your new phone number information. Follow the instructions on the page. How do I change the Purpose Code on my PayPal account?A Purpose Code explains the reason for your cross-border transactions and is required when you confirm your identity with us. You can change it later according to your business needs. Here's how to change the Purpose Code on your PayPal account: Go to your Settings. Click Edit beside "Purpose Code". Select a Purpose Code, and How do I change the street address on my PayPal account?Here's how to update the street address on your PayPal account: Go to your Settings. Click Manage all addresses under "Address". Click Update under the address you want to change. Enter your changes and click Change Address. You can’t make any changes to your primary street address. Instead, you What’s a primary email address? How do I change my primary email address in my PayPal account?You can use primary email address to receive payments and notifications from PayPal. To update an email address, you must have at least 2 email addresses on file. After you add and confirm a new email address, you can make it your primary email address. Step 1: Add a How do I add or change my primary email address?Here's how: Log in to your PayPal account. Select Profile > Profile and settings. Click My business info. Click Update next to Email. Click + to add a new address to your account. Enter your new email address, then click Add Email. PayPal will send a confirmation email How do I remove the limitation on my PayPal account? How long will it take?When your account access is limited, it means that you won’t be able to do certain things with your PayPal account, such as sending or withdrawing funds. It’s usually pretty easy to remove an account limitation. Most of the time, you just need to provide a little more How do I find the fees I am being charged on my PayPal account?You can find the fees you've been charged in your transaction history. Here's how: Go to your Activity. Click on the transaction you want, to see the fee details. See more information about PayPal fees. How do I confirm the email address on my PayPal account?Here's how to confirm your email address: Go to your Settings. Click on the email address you want to confirm. Click Confirm this email address, and we will send you an email. Click the link in the email to complete the confirmation process. How do I confirm the shipping address on my PayPal account?Most addresses outside the U.S., U.K. and Canada can't be confirmed at this time. If your seller requires a confirmed shipping address, please contact them directly and let them know this service isn't available. Sellers may deliver to an unconfirmed address, but are liable for any buyer-initiated disputes. How do I remove the withdrawal limits on my PayPal account?To withdraw more freely without the $500USD monthly limit, please confirm your bank account using the 2 small deposits we sent to your bank. These small deposits will be available on your bank statement in 4-6 business days after you've added your bank account. Here's how to confirm your How do I convert my PayPal balance to another currency?Here's how to convert your balance to another currency: Go to PayPal balance. Click Manage currencies. In the “Currency Exchange” section, select Balance conversion. Enter the requested information and click Calculate to view the currency conversion. Click Continue to transfer the funds. Review the details and click Exchange Currency to confirm the exchange. How do I change my PayPal account from a Business account to an Individual account?You can contact us to help you downgrade your PayPal India Business account to an Individual account. For your account safety, you must log in to your account to make the request. Please be sure to include all the details of the account type change when contacting us. What is the Payouts API and how do I enable it on my account?The Payouts API is a fast, convenient way to send commissions, rebates, rewards, and general disbursements. Use the Payouts API to make PayPal payments to multiple PayPal accounts in a single API call. You can specify the recipients by using their PayPal email addresses, phone numbers, or encrypted How do I confirm the local bank account linked to my PayPal account?You first need to add your Indian bank account to your PayPal account. To confirm your bank account, we’ll send 2 small deposits (each between 1.01 and 1.50 INR) to your bank account. The deposits should appear in your bank account in 4 to 6 business days. You can How do I view the status of my refund in my PayPal account?Here's how to view the status of your refund: Go to your Activity. Click on the transaction you want to see the refund's status. Refunds will remain pending until the seller's funds have cleared their bank. Refunds made less than 180 days after payment will refund to your credit How do I pay in a foreign currency using my credit card through PayPal?When paying in a different currency with your credit card, you have two options for the currency conversion: Use PayPal's conversion process: We'll complete your transaction using your card's currency. Use the credit card issuer's conversion process: We'll debit the amount from your card in the currency determined How do I close my PayPal account?You won’t be able to re-open your PayPal account once it's closed. Any pre-approved payments or incomplete transactions will be cancelled. You'll need to withdraw any balance and resolve any issues or limitation before you can close your account. Here’s how to close your account: Go to your How do I change the expiration date of my debit or credit card?Here's how: Go to your Payment methods. Click on the card you want to update. Click Edit and enter the new expiration date. Click Save.
Related articles are currently unavailable
Video is not available
You were logged out to help protect your account.