How do I know if my money request or invoice has been paid?
After your money request or invoice has been paid:
- We email you to let you know it has been paid.
- The Status of the invoice or money request changes to Paid in your Activity page.
- The money appears in your balance.
We’re sorry, the page you’re looking for is no longer available. Please try your search again in our Help Centre if you have a question or want to contact us.
How do I send a reminder for a money request or invoice?Here’s how to remind someone that you requested money from them: Log in to your PayPal account. Money requests and invoices will be under "Pending" on your Summary page. Click Send a reminder under the payment. If you can't find the payment on the Summary page it can What if I forgot my password or my password has been locked?Here's how to create a new password. Go to the PayPal homepage and click Log in. Click Having trouble logging in? Click Recover it. Select one of the following: If you know your email address, click I don’t know my password. Then enter your email address. If you don’t know your How do I request payments or send an invoice?Here's how you can ask someone to send you money: Log in to your PayPal account. Click Send & Request at the top of the page. Click Request Money. Enter the email address and amount, then click Next. Review your request and click Request Money. You can request How do I request money using my mobile phone? You can request money via the PayPal Mobile App or with a text message: PayPal Mobile App: Go to www.paypal.com/mobile Click Get the PayPal App. Select the phone you have and click Download. After you complete the download, you can request money via the PayPal App. You Can I cancel a money request or invoice that I've already sent to someone? Yes. You can cancel a money request or invoice at any time: Log in to your PayPal account. Click Cancel under the pending request on your Summary or Activity page. Confirm by clicking Yes. Why has my credit or debit card been charged twice?When there are multiple charges for the same transaction on your credit or debit card, it may be because you inadvertently clicked Send Money more than once. To get your money back, you’ll need to contact the recipient and request a refund. Here’s how to find the recipients How do I get paid?To get paid, someone must send a payment to your email address. We'll send you an email at that email address to let you know you have a payment. To receive your payment, you must open a PayPal account and confirm that email address. If you already have Will an email be sent to my buyer when I cancel a Money Request/Invoice?No. To avoid confusion, no cancellation email will be sent when you cancel a Money Request or Invoice.Why hasn't my money been deposited into my bank account? It has been more than 3-5 business days.It can take up to 5 business days for your money to get to your bank account. Also, the time it takes can vary for different countries. To see how long it should take, log in to your PayPal account, go to My Account, and click Withdraw. If it’s My payment was denied, but the money has not been returned to me. Why?Money from a denied payment is returned to the appropriate funding source for that payment. If you used money from your PayPal balance to make the payment, the money is returned to your PayPal account. If you made the payment with a credit card, the money is returned How do I transfer or withdraw money to my local bank account?Here's how to transfer or withdraw money from your PayPal balance to your local bank account. Click Transfer to your bank on the left side of the page. Enter the amount you would like to transfer. Click Next. Review your withdrawal information and click Transfer. How do I get my money back?If you would like a refund, start by getting in touch with your seller. Most sellers welcome the chance to work out any problems. Here’s what we recommend: Contact your seller to discuss your problem. If you’re still not satisfied, you can open a dispute in the Resolution How do I send money with my mobile phone?You can send money 3 different ways with PayPal Mobile: The PayPal App: Go to www.paypal.com/mobile Click Get the PayPal App Select the phone you have and click Download After you complete the download, you can send money via the PayPal App. Text Message: After you link your How do I get money out of my PayPal account?It's simple to withdraw money from your PayPal account. You can transfer money directly into your linked bank account, use your PayPal Debit MasterCard®, or have us mail you a check. Bank transfer The most popular way to withdraw money from your PayPal account is to transfer the How do I receive money?Payments are sent to you using your email address. If a payment has already been sent to you, you should have received an email notification letting you know that you've received a payment. If you have a PayPal account, log in to your account and click Activity at the How do I send money?With PayPal, you can send money to anyone with an email address. Here’s how to send money. Click Send & Request at the top of the page. Select how you would like to send money. Enter the email, mobile number or name of the person you want to How do I view or edit my account information?Your profile summary for your PayPal account contains your registered personal and financial information, including your bank and debit or credit details, registered phone numbers, email addresses, and street addresses. In your profile, you can add additional cards, bank accounts, email addresses or street addresses, phone numbers and How do I add or change my primary email address?Here's how: Log in to your PayPal account. Select Profile > Profile and settings. Click My business info. Click Update next to Email. Click + to add a new address to your account. Enter your new email address, then click Add Email. PayPal will send a confirmation email How do I confirm my credit or debit card?We ask you to confirm your card to verify you're the card owner. Here's how to confirm your card: Click Wallet. Click the card that needs to be confirmed. Click the confirm card link (if you don't see the link, you don't have to complete this process). Read the information on the
Related Articles are currently unavailable
Video is not available
You were logged out to help protect your account.