Business insights

Gain learnings and insights that can give your business an edge.


    How to Create Brand Loyalty with Customer Service

    Feb 11 2019
    Size does matter, but bigger doesn’t always mean better. What’s great about being a small business owner is that you can offer your customers something that your competitors cannot — a one-of-a-kind, personalized customer service experience. 


    Success Story: Sweet Kyla

    Oct 05 2018
    Canadian baby bedding manufacturer and wholesaler Sweet Kyla was in the process of consolidating all of its online activities on a single site. As part of the change, co-owners Beverley Quinn and Jodi Schmidt wanted to ensure they had a full featured payment solution, one that would let customers pick their own payment methods, cater to both local and international buyers, and provide tools to help manage shipping and sales data. Following an unexpected but helpful call from their PayPal account manager, they chose PayPal Payments Pro.