How can we help?
Payments
Send money
- How do I remove an email address from my contact list or address book?
- Why can’t I make a payment with my American Express card?
- How do I unlink PayPal from Facebook?
- Why is my PayPal payment being declined?
- How do I pay for my Gumtree purchases using PayPal?
- How do I update my Facebook Messenger notification preference?
- Why can’t I make or send a payment?
- What is PayPal One Touch and how do I use it?
- How will my payments be funded?
- Why was my debit or credit card declined?
Recurring Payments or Subscriptions
Pay After Delivery
- What is Pay After Delivery?
- How do I get Pay After Delivery?
- What fees and charges apply to Pay After Delivery?
- How can I pay for a Pay After Delivery payment?
- When is the money taken from my bank account for a Pay After Delivery payment?
- When can I use Pay After Delivery?
- Can I pay for my purchase sooner than 21 days?
- How do I file a dispute if I chose Pay After Delivery at checkout but the merchandise I received was not as described?
- Why was my purchase made as Pay After Delivery even though I didn’t choose that option during checkout?
- Can I turn off the Pay After Delivery feature?