How can we help?
My Account
Update my information
- How do I view or edit my account information?
- How do I confirm my email address?
- How do I add, change, or remove an address on my PayPal account?
- How do I change the name on my PayPal account?
- How do I add, edit or remove an email address on my PayPal account?
- How do I change my password or my security questions?
- How do I add, edit or remove a phone number on my PayPal account?
- How do I change the contact name for my business?
- Can I change my PayPal address to another country?
- How do I confirm my mobile phone number with PayPal?
- How do I edit my customer service email, phone number or website URL on my PayPal account?
- How do I confirm my email if I don't see any hyperlinks?
- What’s a primary email address? How do I change my primary email address?
- What is the difference between my residential address and my billing address?
- Can I add a shipping address in another country?
- How do I choose or change the payment receiving preferences on my PayPal account?
- I made an error when typing my name. How do I change it?
- How do I confirm an address?
- How do I set up my email notification preferences?
- How do I add additional email addresses to my account?
Verify my account
- How do I verify my PayPal account?
- How do I link a bank account to my PayPal account?
- Why was I charged several times for verification?
- How do I confirm a debit or credit card that I've linked to my PayPal account?
- Why didn't I receive the two small deposits?
- Why do I need to verify my PayPal account?
- Why has my PayPal code expired?
- What if I failed to confirm my debit or credit card?
- Can I receive money before my PayPal account is Verified?
- Where do I find the PayPal code to link and confirm my credit card?
- Why must I confirm my identity on PayPal?
Login and password help
- How do I reset my PayPal password if I've forgotten it?
- What if I can no longer access the email address for my PayPal account?
- I tried different passwords and still couldn’t log in to my PayPal account. What do I do now?
- How do I change my password or my security questions?
- What can I do if I can't log in to my PayPal account?
- What other 2-step verification options can I use after PayPal stops supporting Symantec VIP?
- What can I do if I've changed my mobile number and can't log in?
Closing my account