mCommerce Reports

More and more Australians have switched from shopping on their computers to browsing the internet and making purchases through their mobile device (mCommerce). We’ve released the PayPal mCommerce Index to help businesses like yours get insights into what their mobile customers want.


  • 2017 mCommerce Trends Report

    MCOMMERCE REPORTS

    2017 mCommerce Trends Report

    Aug 07 2020
    This edition explores two critical elements of the digital shopping experience – the relevance and importance of security and shipping on consumers’ attitudes to mobile commerce.

  • 2017 PayPal mCommerce Index

    MCOMMERCE REPORTS

    2017 PayPal mCommerce Index

    Aug 05 2020
    This report aims to give readers a year-on-year understanding of the evolving mobile commerce landscape and includes special sections on app usage and the mCommerce behaviours of our youngest consumers, Gen Z.

  • 2018 mCommerce Trends Report

    MCOMMERCE REPORTS

    2018 mCommerce Trends Report

    Aug 05 2020
    This report explores three emerging trends in mobile retail – the shift from convenience to entertainment; the impact and benefits of augmented reality; and how voice assistants are enhancing the mobile commerce experience.

  • 2019 mCommerce Trends Report

    MCOMMERCE REPORTS

    2019 mCommerce Trends Report

    Aug 05 2020
    This report examines three key trends in mobile retail – our love affair with online sales events; the adoption of Visual Search and Shoppable Video; and the positive impact the new 5G network promises for mobile commerce.

  • 2018 PayPal mCommerce Index

    MCOMMERCE REPORTS

    2018 PayPal mCommerce Index

    Aug 05 2020
    This report aims to equip readers with an understanding of the evolving mobile commerce landscape and support Australian businesses in harnessing consumer trends. This edition also includes sections on Millennials, subscription services and online marketplaces.

  • 2019 PayPal mCommerce Index

    MCOMMERCE REPORTS

    2019 PayPal mCommerce Index

    Aug 05 2020
    This report details the value add of social commerce, the continued growth of in-store contactless payments and the rise of the conscious consumer.

  • 2016 PayPal mCommerce Index

    MCOMMERCE REPORTS

    2016 PayPal mCommerce Index

    Aug 05 2020
    This report aims to equip readers with an understanding of the fast-evolving mobile and social payments landscape and to support Australian businesses in harnessing consumer trends.

The contents of this site are provided for informational purposes only. The information in this article does not constitute legal, financial, IT, business or investment advice of any kind and is not a substitute for any professional advice. You should always obtain independent, professional accounting, financial, IT and legal advice before making any business decision.