Forrester Total Economic Impact study: PayPal 2022

Estimated 401% ROI for the composite merchant1 with PayPal’s enterprise solutions

Forrester Consulting conducted a Total Economic Impact (TEI) study to examine the potential return on investment that businesses could realise by deploying PayPal’s enterprise solutions. Download the full report below.

PayPal’s enterprise payment solutions, powered by Braintree technology, deliver enterprise-level credit card and alternative payment method processing services and easily integrate with other payment processing services. Merchants see fast transaction processing on a solution that can support enterprise scale in more than 50 countries across more than 130 currencies worldwide. It supports a high volume of credit card processing, as well as high authorisation rates on the first try. Merchants can also offer PayPal wallet, as well as many region- and country-specific payment types and other leading digital wallets that customers in those markets prefer and find convenient.

Based on US customer interviews, Forrester noted potential benefits in implementing the PayPal payment platform including:

  • New market opportunity from the PayPal wallet
  • New market opportunity from payments partnerships
  • Avoided cost benefits

The Total Economic Impact™ Of PayPal’s Enterprise Payment Solutions (PDF)

The Total Economic Impact™ Of PayPal’s Enterprise Payment Solutions (PDF)

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