2019 mCommerce Trends Report

1. Go to Profile Settings.
2. Click Update next to 'Phone'.
3. Click the + plus sign.
4. Select 'Mobile' as the phone type and enter the phone number.
5. Click Add Number.

1. Select 'Confirm PayPal Mobile' from the menu. Stay logged in and don’t exit from the window. We'll send you a text message with a confirmation code.
2. Enter the code.
3. Click Confirm phone.

When you add a mobile number to your PayPal account, we send you a text message with a confirmation code. Enter this code to your PayPal account to confirm your mobile number. For security reasons, the code expires in 10 minutes from the time it's issued.

To resend the code:

1. Go to Your Profile.
2. Beside the mobile number you want to confirm, click Update.
3. Click Confirm your number.
4. Click Resend confirmation code. When you receive the code, enter it and click Validate.

FAQs:
Why do I have to confirm my phone number?
This is an easy way for us to keep the PayPal community safe and help prevent fraud or reach you if there's ever an issue.

What are the benefits for me to complete the phone confirmation process?
We’ll be able to reach you via text message to help service your account, and additional features such as receiving a payment with your phone number, instead of email address, will become available to you.

I can't confirm my phone number  my account. Is it because it's already confirmed on another account?
To keep the PayPal community safe and confirm ownership of phone numbers, only one mobile number can be confirmed on a PayPal account at a time, and a mobile number may not be confirmed on more than one PayPal account at a time.

I didn't get the code to confirm my phone.
If you didn’t receive the text to confirm your phone number, it could be because your phone is filtering out some text messages.  We recommend that you contact your mobile service provider to make sure that your phone accepts all text messages.

I have the same phone number on my personal and business account. 
The phone number on your personal account will need to be confirmed in order for you to log in. At this time, this requirement is only available for personal accounts. 

When you add a mobile number to your PayPal account, we send you a text message with a confirmation code. Enter this code to your PayPal account to confirm your mobile number. For security reasons, the code expires in 10 minutes from the time it's issued.

To resend the code:

1. Go to Your Profile.
2. Beside the mobile number you want to confirm, click Update.
3. Click Confirm your number.
4. Click Resend confirmation code. When you receive the code, enter it and click Validate.

FAQs:
Why do I have to confirm my phone number?
This is an easy way for us to keep the PayPal community safe and help prevent fraud or reach you if there's ever an issue.

What are the benefits for me to complete the phone confirmation process?
We’ll be able to reach you via text message to help service your account, and additional features such as receiving a payment with your phone number, instead of email address, will become available to you.

I can't confirm my phone number  my account. Is it because it's already confirmed on another account?
To keep the PayPal community safe and confirm ownership of phone numbers, only one mobile number can be confirmed on a PayPal account at a time, and a mobile number may not be confirmed on more than one PayPal account at a time.

I didn't get the code to confirm my phone.
If you didn’t receive the text to confirm your phone number, it could be because your phone is filtering out some text messages.  We recommend that you contact your mobile service provider to make sure that your phone accepts all text messages.

I have the same phone number on my personal and business account. 
The phone number on your personal account will need to be confirmed in order for you to log in. At this time, this requirement is only available for personal accounts.