Policy Updates

This Page

This page details and/or previews updates to PayPal users of changes to the United Kingdom PayPal User Agreement or other online agreements, policies, or statements that require notice. You can also review Past Policy Updates notices. Note that additional changes could be made to previewed agreements on or before the effective dates listed, provided the applicable notice requirements are met.

Upcoming Changes

We’re making changes to certain agreements (listed below) that govern your relationship with PayPal. These changes will take place automatically on the corresponding effective date(s) shown below.

Actions Needed

Please carefully review the notices below and familiarise yourself with the upcoming changes. By continuing to use our services after the changes take effect, you agree to be bound by those changes. Otherwise, no further action is needed from you to accept such changes. However, if you would prefer to decline them, then you will need to close your PayPal account prior to the applicable effective date, as described in the User Agreement.

Notices

Issued: 30 June 2026

Introduction of Duty Clear Terms and Conditions
Effective 30 June 2026:

• We're introducing Duty Clear, a new service that lets PayPal business account holders selling to US buyers get a quote for US customs duties and have PayPal arrange prepayment of those duties. The Duty Clear Terms and Conditions will only apply to you if you enable and use Duty Clear with your PayPal business account.

Review the Duty Clear Terms and Conditions

Issued: 21 May 2026

Amendments to the PayPal User Agreement and Buyer Protection Program
Effective 7 September 2026:

• We have updated the Buyer Protection description to make clear that if you are unable to resolve an issue directly with a seller, you may choose to pursue a claim under PayPal's Buyer Protection Program, through your card issuer, or via any other statutory rights available to you — but not more than one of these at the same time.
• We have also clarified that choosing to make a claim under the Buyer Protection Program does not prevent you from later pursuing a claim through your card issuer or other statutory rights if your PayPal claim is denied or closed.

Review the updated PayPal User Agreement and the updated Buyer Protection Program

Issued: 15 June 2026

Fee Adjustment for receiving domestic PayPal Pay Later transactions
Effective 1 October 2026:

• We're updating our fees for PayPal Pay Later transactions. The new transaction fee for receiving domestic PayPal Pay Later transactions will be:

Review the updated PayPal Merchant Fees page

Fee Adjustment for PayPal Pay Later Payment Links Transactions
Effective 1 October 2026:

• We're updating our fee for receiving PayPal Pay Later transactions via Payment Links. The new transaction fee for receiving payments via Payment Links will be:

Review the updated PayPal Merchant Fees page

Amendments to the PayPal Merchant Fees page
Effective 1 October 2026:

• We're introducing an optional tiered rate plan for receiving domestic commercial transactions. From 1st October 2026, you may contact us to request enrolment in the tiered rate plan.

Review the updated PayPal Merchant Fees page

Fee Adjustment for receiving card payments using our Virtual Terminal Product
Effective 1 October 2026:

• We're updating our Merchant fee page to increase the fees that we charge for receiving card payments using our Virtual Terminal Product.

Review the updated PayPal Merchant Fees page

Fee Adjustment for receiving domestic Pay Pal Buy Now Pay Later transactions
Effective 1 October 2026:

• We're updating our fees for PayPal Pay Later transactions. The new transaction fee for receiving domestic PayPal Pay Later transactions will be:

Review the updated PayPal Merchant Fees page

Fee Adjustment for PayPal Buy Now Pay Later Payment Links Transactions
Effective 1 October 2026:

• We're updating our fee for receiving PayPal Buy Now Pay Later transactions via Payment Links. The new transaction fee for receiving payments via Payment Links will be:

Review the updated PayPal Merchant Fees page