Policy Updates

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Policy Updates

Notice of Amendment to PayPal Legal Agreements
Issued: May 31, 2018 (for Effective Dates see each individual agreement below)

Please read this document.

We’re making changes to the legal agreements that govern your relationship with PayPal. 

We encourage you to carefully review this notice to familiarise yourself with the changes that are being made.

You do not need to do anything to accept the changes as they will automatically come into effect on the Effective Dates shown below. Should you decide you do not wish to accept them you can notify us before the above date to close your account immediately without incurring any additional charges.


Please review the current Legal Agreements in effect


Notice of amendment to the PayPal User Agreement.
Effective Date: Aug 31, 2018

You can find the amended PayPal User Agreement below the version of that agreement currently in force by clicking here or accessing it via the “Legal” or “Legal Agreements” footer on most PayPal site pages.

1. Fees – Currency Conversion Fee for UK Users

We are increasing the Currency Conversion Fee at section A3.1 (Currency Conversion) in Schedule 1 applicable to UK users from 3.0% to 3.5% for conversions into US Dollars (USD) and Canadian Dollars (CAD).  We have amended section A3.1 (Currency Conversion) in Schedule 1 as follows:

Activity or Event

Fee

A3.1 Currency Conversion

A3.1.1 For currency conversions of amounts in your PayPal account that do not form part of a specific transaction into or out of your account (e.g. converting your balance to another currency) and for transactions involving a currency conversion for which the seller has agreed to bear the conversion fee:

 

2.5% above the Base Exchange Rate.

A3.1.2 For all other transactions involving a currency conversion:

A3.1.2.1If you are a User registered in a Relevant Country other than the UK and Ireland:

4.0% above the Base Exchange Rate.

A3.1.2.2 If you are a User registered in the UK or Ireland:


Between 3.0% and 4.0% above the Base Exchange Rate depending on the currency into which the relevant amount is converted (please refer to the table below):

Currency and Code

Currency Conversion Fee for UK Users

Currency Conversion Fee for Irish Users 

Australian Dollar (AUD):

4.0%

Brazilian Real (BRL):

4.0%

Canadian Dollar (CAD):

3.5%

3.0%

Czech Koruna (CZK):

3.5%

Danish Krone (DKK):

3.5%

Euro (EUR):

3.5%

Hong Kong Dollar (HKD):

4.0%

Hungarian Forint (HUF):

3.5%

Israeli Shekel (ILS):

4.0%

Japanese Yen (JPY):

4.0%

Malaysian Ringgit (MYR):

4.0%

Mexican Peso (MXN):

4.0%

New Zealand Dollar (NZD):

4.0%

Norwegian Krone (NOK):

3.5%

Philippine Peso (PHP):

4.0%

Polish Zloty (PLN):

3.5%

Russian Ruble (RUB):

3.5%

Singapore Dollar (SGD):

4.0%

Swedish Krona (SEK):

3.5%

Swiss Franc (CHF):

3.5%

Taiwan New Dollar (TWD):

4.0%

Thai Baht (THB):

4.0%

U.K. Pounds Sterling (GBP):

3.5%

U.S. Dollar (USD):

3.5%

3.0%

 

2. Other changes

Sections of the PayPal User Agreement have been amended correct minor typographical errors.

 

Notice of amendment to the PayPal Acceptable Use Policy.
Effective Date: Aug 31, 2018

You can find the amended PayPal Acceptable Use Policy below the version of that document currently in force by clicking here or accessing it via the “Legal” or “Legal Agreements” footer on most PayPal site pages.

1. Hate, violence, racial intolerance and the financial exploitation of a crime
We are clarifying the provision of the Acceptable Use Policy related to hate, violence, racial intolerance and the financial exploitation of a crime.  That provision is amended to read as follows (presented in context with its root clauses and with added wording underlined):


“You may not use the PayPal service for activities that: … 2. relate to transactions involving … (f) the promotion of hate, violence, racial or other forms of intolerance that is discriminatory or the financial exploitation of a crime …”

 

Notice of amendment to the PayPal Here™ Agreement (UK only).
Effective Date: Aug 31, 2018

You can find the amended PayPal Here™ Agreement below the version of that agreement currently in force by clicking here or accessing it via the “Legal” or “Legal Agreements” footer on most PayPal site pages.

1. Fees

We are amending section 10 to:


a. introduce the PayPal Here Merchant Rate fee for Charities under both the Blended Pricing Fee Structure and Interchange Plus Fee Structure; and

b. clarify and reorganise existing wording.


A new definition of “PayPal Here Merchant Rate for Charities” has been added to section 21.

Sections 10.2, 10.3 and 10.5 and the new definition at section 21 now read as follows (presented in context with root clauses and with added/amended wording underlined):


“10. Fees.


Except as further provided in this section, you agree to pay the fees prescribed for Business Accounts in the User Agreement.
You agree to pay the following fees for the following payments received via the PayPal Here App:


10.2 Fees under the Blended Pricing Fee Structure

If you receive the card payment:

the PayPal Here Standard Rate fee is:

the PayPal Here Merchant Rate is as follows:

where the aggregate monetary amount of payments received in your Account in the previous calendar month:

  1. via the PayPal Here App; and
  2. as Commercial Transaction payments,

is:

the PayPal Here Merchant Rate fee (subject to the further terms and conditions in this section 10) is:

the PayPal Here Merchant Rate fee for Charities (subject to application and pre-approval by PayPal and the further terms and conditions in this section 10) is:

from a Visa, MasterCard or Maestro card

  • using your PayPal Here Card Reader’s Chip and PIN, Chip and Signature functionality
  • as a Contactless Transaction

2.75%

GBP 0.00 - GBP 1,500.00

2.75%

1.5%

GBP 1,500.01 - GBP 6,000.00

1.75%

1.5%

GBP 6,000.01- GBP 15,000.00

1.5%

1.5%

Above GBP 15,000.00

1%

from a Visa, MasterCard, Maestro or American Express card:

  • as a Keyed Transaction; or
  • by swiping the card’s magnetic stripe

3.4%

+ GBP 0.20

regardless of the volume of payments you receive

3.4%
+GBP 0.20

from an American Express Card:
 

  • using your PayPal Here Card Reader’s Chip and PIN, Chip and Signature functionality
  • as a Contactless Transaction

2.75%

2.75%

 

10.3 Fees under the Interchange Plus Fee Structure

If you receive the card payment:

the PayPal Here Standard Rate fee is:

the PayPal Here Merchant Rate is as follows:

where the aggregate monetary amount of payments received in your Account in the previous calendar month:

  1. via the PayPal Here App; and
  2. as Commercial Transaction payments,

is:

the PayPal Here Merchant Rate fee (subject to the further terms and conditions in this section 10) is:

the PayPal Here Merchant Rate fee for Charities (subject to application and pre-approval by PayPal and the further terms and conditions in this section 10) is:

from a Visa, MasterCard, or Maestro card

  • using your PayPal Here Card Reader’s Chip and PIN, Chip and Signature functionality
  • as a Contactless Transaction;

Interchange Fee

(approximately ranges from 0.2% to 2.0%)

+ 2.5 %

GBP 0.00 – GBP 1,500.00

Interchange Fee +2.5%

Interchange Fee +1.25%

GBP 1,500.01 - GBP 6,000.00

Interchange Fee +1.5%

Interchange Fee +1.25%

GBP 6,000.01- GBP 15,000.00

Interchange Fee +1.25%

Above GBP 15,000.00

Interchange Fee +0.75%

from an American Express card

  • using your PayPal Here Card Reader’s Chip and PIN, Chip and Signature functionality
  • as a Contactless Transaction;

2.75 %

regardless of the volume of payments which you receive

2.75 %

from a Visa, MasterCard or Maestro card:

  • as a Keyed Transaction; or
  • by swiping the card’s magnetic stripe

Interchange Fee

+ 3.15%

+ GBP 0.20

Interchange Fee
+ 3.15%

+ GBP 0.20

from an American Express card:
 

  • as a Keyed Transaction; or
  • by swiping the card’s magnetic stripe

3.4% + GBP 0.20

3.4% + GBP 0.20

 
a. Interchange Fees are set by Visa and MasterCard. They approximately range from 0.2% to 2.0% and vary for different types of cards (for example by categories and brand). PayPal shall always charge you the Interchange Fee as set by Visa and MasterCard and as passed on by its Acquirer. Single Interchange fees may change from time to time. For more information on Interchange Fees, please see MasterCard’s and Visa’s website as well as our simplified overview.


b. Percentage-based fees (such as 3.40%) refer to an amount equal to that percentage of the payment amount.


10.5 Conditions for Merchant Rate status


10.5.1 PayPal Here Merchant Rate


The PayPal Here Merchant Rate applies only to Accounts with PayPal Here Merchant Rate status. PayPal Here Merchant Rate status is subject to eligibility, application and approval by PayPal. PayPal may evaluate applications on a case-by-case basis, including, without limitation, on the following criteria: qualifying monthly sales volume, size of average shopping cart and an Account in good standing.


To be eligible to apply for (and retain) PayPal Here Merchant Rate status the Account must:

  • at all times be in good standing and not under investigation; and
  • have received more than £1,500.00 GBP in aggregate monetary amount of payments in the previous calendar month:
  • via the PayPal Here App; and
  • as Commercial Transaction payments.

PayPal may downgrade an Account to the PayPal Here Standard Rate at any time if the above conditions are not met or there are unresolved chargebacks against the Account.
If PayPal downgrades your Account you will need to apply to PayPal again for your Account to get PayPal Here Merchant Rate status.


You may apply to receive PayPal Here Merchant Rate for your Account using the dedicated online application form when logged into your PayPal Account. If your application is rejected, please note that you may only submit an application once every thirty days.


PayPal Here Merchant Rate status entitles you to also benefit from Merchant Rate status for Commercial Transactions under the PayPal User Agreement, with the tier values based on the aggregate monetary amount of payments received in your Account in the previous calendar month:

  1. via the PayPal Here App; and
  2. as Commercial Transaction payments, subject further to the terms and conditions in the PayPal User Agreement.

10.5.2 PayPal Here Merchant Rate for Charities

The PayPal Here Merchant Rate for Charities applies only to Accounts with PayPal Here Merchant Rate for Charities status. PayPal Here Merchant Rate for Charities status is subject to application and pre-approval by PayPal. PayPal may evaluate applications on a case-by-case basis.

The PayPal Here Merchant Rate for Charities only applies to PayPal Here transactions.  Charity rates for other PayPal products are set out in the User Agreement.

21. Definitions.

“PayPal Here Merchant Rate for Charities” means the fees labelled as such as set out in the relevant tables in section 10.”