How do I issue a refund?

Here's how to refund a payment:

1. Go to Activity.
2. Select the payment you want to refund and click Issue a refund.
3. Enter the amount you want to refund.
4. Click Continue.
5. Review the information and click Issue Refund.

You can send a full or partial refund within 180 days of the payment date. Once you send a refund, you can’t cancel it.

You don’t pay any fees to refund a payment for goods or services. But we don’t return the fees you paid when you got the payment.

For more information about fees, click Fees at the bottom of any PayPal page.