Refunds of Donations Made to PayPal Giving Fund
Refund Policy
All donations through PayPal Giving Fund programmes are gifts made voluntarily to PayPal Giving Fund, a registered charity in Ireland, for the benefit of a charity chosen by the donor.
Refunds are granted only in exceptional circumstances, and only when the funds have not yet been granted to a charity. Some circumstances in which refunds might be granted include:
- The donation was made in error, such as an incorrect amount or to benefit an incorrect charity, or
- The donation was not authorised by the account holder.
In these circumstances, for donations not yet granted to another charity by PayPal Giving Fund, donors may contact our Customer Service Team to request a refund.
Donors that wish to request the return of funds that PayPal Giving Fund has already granted to a charity will need to contact the benefiting charity directly.