Fees Policy

 

>> View all legal agreements

Fees Policy

Last update: January 30, 2019

Please note:

The version of this policy marked “Current Fees Policy” set out immediately below is effective until April 28, 2019 inclusive.

The version of this policy marked “Updated Fees Policy” further below will take effect and supersede the Current Fees Policy on April 29, 2019.

 

CURRENT FEES POLICY

Last update: September 11, 2018

 

1. General

Fees depend on whether a Commercial Transaction or a Personal Transaction is made.

For more information about Fees please visit: https://www.paypal.com/ch/webapps/mpp/paypal-fees

1.1. Commercial Transactions and Personal Transactions

A “Commercial Transaction” involves buying and selling goods and services, or payments received when you “request money” using the PayPal Services.

Personal Transaction“ involves sending money (initiated from the “Personal” tab of the “Send Money” flow) to, and receiving money into your PayPal Account from, friends and family without making a purchase (that is, the payment is not for goods or services). A Personal Transaction which is a Domestic Transaction is referred to as a "Domestic Personal Transaction" and a Personal Transaction which is a Cross-Border Transaction is referred to as a "Cross-Border Personal Transaction".

If you are selling goods or services, you may not ask the buyer to send you a Personal Transaction payment for the purchase. If you do so, PayPal may remove your ability to accept any or all payments for Personal Transactions.

1.2. Domestic Transactions and Cross-Border Transactions

A “Domestic Transaction“ is a transaction in Swiss francs (CHF) from or to PayPal where the PayPal Accounts of both the sender and the receiver are registered in Switzerland.

Any other transaction is a “Cross-Border Transaction“.

1.3. Variable Fee and Fixed Fee

1.3.1. Variable Fee

Fees shown in percentages refer to the respective percentage of the respective transaction amount ("Variable Fee").

1.3.2. Fixed Fee

As far as this Fees Policy refers to "Fixed Fee" this means a fixed fee in amount in the respective transaction currency as set out below:

Fixed fee in transaction currency

Australian dollars:

AUD 0.30

Mexican pesos:

MXN 4.00

Brazilian real:

BRL 0.60

New Taiwan dollars:

TWD 10.00

British pounds sterling:

GBP 0.20

New Zealand dollars:

NZD 0.45

Canadian dollars:

CAD 0.30

Norwegian kroner:

NOK 2.80

Czech koruna:

CZK 10.00

Philippine pesos:

PHP 15.00

Danish kroner:

DKK 2.60

Polish zloty:

PLN 1.35

Euros:

EUR 0.35

Russian rubles:

RUB 10.00

Hong Kong dollars:

HKD 2.35

Swedish kronor:

SEK 3.25

Hungarian forint:

HUF 90.00

Swiss francs:

CHF 0.55

Israeli new shekels:

ILS 1.20

Singapore dollars:

SGD 0.50

Japanese yen:

JPY 40.00

Thai baht:

THB 11.00

Malaysian ringgit:

MYR 2.00

US dollars:

USD 0.30

1.4. Country Groups

When in this Fees Policy we are speaking of “Country Groups”, we are referring to the following:

Definitions of country groups

Country Group

Countries

Northern Europe

Denmark (including Faroe Islands and Greenland), Finland (including Aland), Iceland, Norway, Sweden

Europe I

Austria, Belgium, Cyprus, Estonia, France (including French Guyana, Guadeloupe, Martinique, Mayotte, Reunion), Germany, Gibraltar, Greece, Ireland, Italy, Luxembourg, Malta, Monaco, Montenegro, Netherlands, Portugal, San Marino, Slovak Republic, Slovenia, Spain, United Kingdom (including Channel Islands and Isle of Man), Vatican City

North America

Canada, United States of America

Europe II

Albania, Andorra, Belarus, Bosnia and Hercegovina, Bulgaria, Croatia, Czech Republic, Georgia, Hungary, Kosovo, Latvia, Liechtenstein, Lithuania, Macedonia, Poland, Republic of Moldova, Romania, Russia, Serbia Switzerland, Ukraine

LATAM

Anguilla, Antigua and Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, Cayman Islands, Chile, Colombia, Costa Rica, Cuba, Ecuador, El Salvador, Honduras, Montserrat, Netherlands Antilles, Panama, Paraguay, Peru, Puerto Rico, Saint Kitts and Nevis, Saint Lucia, Saint Vincent And The Grenadines, Suriname, Turks And Caicos Islands, Trinidad And Tobago, Uruguay, Venezuela, Virgin Islands (British),Virgin Islands (U.S.)

APAC

Australia, Bangladesh, Bhutan, Cambodia, China Domestic, China World Wide, Democratic People’s Republic of Korea, Federated States of Micronesia, Hong Kong, India, Indonesia, Japan, Mongolia, Macau, Maldives, Malaysia, Nepal, New Zealand, Norfolk Island, Pakistan, Peoples Democratic Republic of Lao, Philippines, Republic of Korea, Samoa, Singapore, Sri Lanka, Taiwan, Thailand, Tonga, Vietnam

Rest of World

all other countries not mentioned in any of the Country Groups above

2. Personal Transactions

When sending a Personal Transaction payment, the sender will pay the respective Fee.

The Personal Transaction fee will be shown at the time of payment.

2.1. Domestic Personal Transactions

Activity

Fee for the portion of the payment amount sent from:
- existing Balance; or
- Balance automatically obtained for the payment from bank account.

Fee for the portion of the payment amount sent from Balance automatically obtained for the payment from all other Funding Sources.

Sending a Domestic Personal Transaction payment from your Balance

Free (when no currency conversion is involved)

Free when sent in Swiss francs (CHF); all other currencies: 3.40% plus Fixed Fee (charged in the currency in which your payment is received)

2.2. Cross-Border Personal Transactions

To determine the fee for a Cross-Border Personal Transaction:

Find the country in which the recipient's registered address is located (see clause 2.2.2. below for further reference or ask the recipient if you are not sure) (second column).

Then find the applicable Cross-Border Personal Transaction fee (and, where applicable, the Additional Personal Transaction fee) (third and fourth columns).

Activity

Country Group of recipient's Account

Personal Transaction payment Fee

Additional Cross-Border Personal Transaction Fee for the portion of the payment amount sent from Balance automatically obtained for the payment from all Funding Sources other thank bank account

Sending a Cross-Border Personal Transaction payment from your Balance

Northern Europe, North America, Europe I, Europe II

CHF 2.49

3.40% + Fixed Fee (charged in the currency in which your payment is received)

LATAM, APAC, Rest of World

CHF 4.99

3. Commercial Transactions

3.1. Sending Payments

When you send a Commercial Transaction no Fees apply if no currency conversion is required.

3.2. Receiving Domestic Transactions

PayPal shall charge a Fee for receiving Domestic Transactions in your PayPal Account a Variable Fee in amount equal to 3.40% of the respective payment transaction amount plus Fixed Fee.

3.3. Merchant Rate

“Merchant Rate” may be granted only upon separate application by a merchant and will be evaluated on a case-by-case basis and requires inter alia qualifying monthly transaction volume, an average shopping cart of a particular size and a PayPal Account in good standing.

Monthly Transaction Volume Processed via PayPal Account

Merchant Rate Fees

CHF 4,000.00 – CHF 16,000.00

Variable Fee of 2.90% plus Fixed Fee

CHF 16,000.01 – CHF 80,000.00

Variable Fee of 2.70% plus Fixed Fee

CHF 80,000.01 – CHF 160,000.00

Variable Fee of 2.40% plus Fixed Fee

more than CHF 160,000.00

Variable Fee of 1.90% plus Fixed Fee

The Fixed Fee shall be charged in the respective transaction currency as set out in clause 1.3.2. above.

 

3.4. Receiving Cross-Border Transactions

PayPal shall charge a Fee for receiving Cross-Border Transactions in your PayPal Account in amount equal to the Variable Fee for Domestic Transactions plus a Cross-Border Fee according to the Country Group (see clause 1.4. above) in which the PayPal Account of the sender is registered plus Fixed Fee. The Variable Fee shall in these cases be increased by the percentage points set out below:

Country Group

Cross-Border Fee

Northern Europe

+0.40 percentage points

Europe I

+0.50 percentage points

North America

+1.00 percentage points

Europe II

+1.00 percentage points

LATAM

+2.00 percentage points

APAC

+2.00 percentage points

Rest of World

+2.00 percentage points

 

4. Additional Fees

4.1. Currency Conversion Fee

For currency conversions processed in your PayPal Account outside or prior to a Personal Transaction or a Commercial Transactions (including, but not limited to converting a Balance to another currency before withdrawal) as well as for transaction requiring a currency conversion for which the payment recipient (Seller) has agreed to bear the Fee PayPal shall charge of Fee in an amount equal to 2.50% above the Base Rate (“Currency Conversion Fee”).

For all other transaction that require a currency conversion and for which the payment recipient (Seller) has not agreed to bear the Currency Conversion Fee, PayPal shall charge the following Currency Conversion Fee, each in percentage above the Base Rate:

Currency conversion fee according to currency

Currency converted to

Currency Conversion Fee

Australian dollars (AUD)

4.00%

Brazilian real (BRL)

4.00%

British pounds sterling (GBP)

3.50%

Canadian dollars (CAD)

3.50%

Czech koruna (CZK)

3.50%

Danish kroner (DKK)

3.50%

Euros (EUR)

3.50%

Hong Kong dollars (HKD)

4.00%

Hungarian forint (HUF)

3.50%

Israeli new shekels (ILS)

4.00%

Japanese yen (JPY)

4.00%

Malaysian ringgit (MYR)

4.00%

Mexican pesos (MXN)

4.00%

New Taiwan dollars (TWD)

4.00%

New Zealand dollars (NZD)

4.00%

Norwegian kroner (NOK)

3.50%

Philippine pesos (PHP)

4.00%

Polish zloty (PLN)

3.50%

Russian rubles (RUB)

3.50%

Singapore dollars (SGD)

4.00%

Swedish kronor (SEK)

3.50%

Swiss francs (CHF)

3.50%

Thai baht (THB)

4.00%

US dollars (USD)

3.50%

 

4.2. Chargeback Fee

To cover the cost of processing Chargebacks, PayPal assesses a “Chargeback Fee” to Sellers for credit card payment chargebacks. A chargeback may occur when a Buyer rejects or reverses a charge on his or her credit card through the card issuer.

The Chargeback Fee does not apply if the transaction is covered by the PayPal Seller Protection Policy.

The Chargeback Fee applies in the relevant local currency as follows:

chargeback fee depending on currency received

Australian dollars:

AUD 22.00

Mexican pesos:

MXN 250.00

Brazilian real:

BRL 35.00

New Taiwan dollars:

TWD 10.00

British pounds sterling:

GBP 14.00

New Zealand dollars:

NZD 28.00

Canadian dollars:

CAD 20.00

Norwegian kroner:

NOK 125.00

Czech koruna:

CZK 400.00

Philippine pesos:

PHP 900.00

Danish kroner:

DKK 120.00

Polish zloty:

PLN 65.00

Euros:

EUR 16.00

Russian rubles:

RUB 640.00

Hong Kong dollars:

HKD 155.00

Swedish kronor:

SEK 150.00

Hungarian forint:

HUF 4,325.00

Swiss francs:

CHF 22.00

Israeli new shekels:

ILS 75.00

Singapore dollars:

SGD 28.00

Japanese yen:

JPY 1,875.00

Thai baht:

THB 650.00

Malaysian ringgit:

MYR 65.00

US dollars:

USD 20.00

 

4.3. Commercial Transaction Refund Fee

If you refund a Commercial Transaction payment, PayPal will retain the Fixed Fee portion of the Commercial Transaction Fee.

The Buyer’s PayPal Account will be credited with the full Commercial Transaction payment amount.

Your PayPal Account will be charged with the amount initially credited to your PayPal Account in connection with the Commercial Transaction payment and the Fixed Fee portion of the Commercial Transaction Fee.

 

4.4. PayPal Mass Payments

For the use of the PayPal Mass Payments function PayPal shall charge a Fee in an amount equal to 2.00% of the respective transaction amount (“Mass Payment Fee”).

A maximum fee cap per individual transaction using PayPal Mass Payments shall apply as set out below for Domestic Transactions and for all other transaction based on the respective payment currency:

Currency of PayPal Mass Payments

Fee cap for Domestic Transactions using PayPal Mass Payments

Fee cap for all other transactions using PayPal Mass Payments

Australian dollars

AUD 16.00

AUD 100.00

Brazilian real

BRL 24.00

BRL 150.00

British pounds sterling

GBP 10.00

GBP 60.00

Danish kroner

DKK 84.00

DKK 500.00

Euros

EUR 12.00

EUR 70.00

Hong Kong dollars

HKD 110.00

HKD 660.00

Israeli new shekels

ILS 50.00

ILS 320.00

Japanese yen

JPY 1,200.00

JPY 8,000.00

Canadian dollars

CAD 14.00

CAD 90.00

Malaysian ringgit

MYR 50.00

MYR 300.00

Mexican pesos

MXN 170.00

MXN 1,080.00

New Taiwan dollars

TWD 440.00

TWD 2,700.00

New Zealand dollars

NZD 20.00

NZD 120.00

Norwegian kroner

NOK 90.00

NOK 540.00

Philippine pesos

PHP 640.00

PHP 3,800.00

Polish zloty

PLN 46.00

PLN 280.00

Russian rubles

RUB 480.00

RUB 2,800.00

Swedish kronor

SEK 100.00

SEK 640.00

Swiss francs

CHF 16.00

CHF 100.00

Singapore dollars

SGD 20.00

SGD 120.00

Thai baht

THB 460.00

THB 2,800.00

Czech koruna

CZK 280.00

CZK 1,700.00

Hungarian forint

HUF 3,080.00

HUF 18,500.00

US dollars

USD 14.00

USD 90.00

 

4.5. Records Request Fee

If you apply for requests of information relating to why we had reasonable justification to refuse your Payment Order PayPal shall charge a Fee in an amount of CHF 12.00 per document requested (“Records Request Fee”).

We will not charge the Records Request Fee for records requested in connection with your good-faith assertion of an error in your PayPal Account.

 

4.6. Bank Return Fee on Withdrawal

In the event a withdrawal initiated by you fails because of incorrect or incomplete Bank account information ("Failed Withdrawal"), PayPal shall charge a Fee in an amount of CHF 5.00 per such Failed Withdrawal.

 

4.7. Charity Pricing

PayPal offers lower Fees to charities subject to prior application by the charity and approval by PayPal (“Charity Pricing”) with a Variable Fee of 1.90% plus Fixed Fee for receiving Domestic Transactions. The Fees for receiving Cross-Border Transactions apply as set out in clause 3.4. accordingly.

 

4.8. Micro Pricing

4.8.1. Micro Pricing Fees

Subject to your prior application and to approval by PayPal you can switch your Business Account to receiving micro payments (“Micro Pricing”). The Micro Pricing shall apply after this switch for receiving Commercial Transactions as follows:

Fees for receiving Domestic Transactions

Variable Fee ("Micro Pricing Variable Fee") of 5.00% Micro Pricing Fixed Fee

Fees for receiving Cross-Border Transactions

Micro Pricing Variable Fee of 5.50% plus Micro Pricing Fixed Fee

4.8.2. Micro Pricing Fixed Fee

For Micro Pricing the Fixed Fee ("Micro Pricing Fixed Fee") shall by way of derogation from clause 1.3.2. above apply depending on the currency received as set out below:

micro pricing fixed fee

Australian dollars:

AUD 0.05

Mexican pesos:

MXN 0.55

Brazilian real:

BRL 0.10

New Taiwan dollars:

TWD 2.00

British pounds sterling:

GBP 0.05

New Zealand dollars:

NZD 0.08

Canadian dollars:

CAD 0.05

Norwegian kroner:

NOK 0.47

Czech koruna:

CZK 1.67

Philippine pesos:

PHP 2.50

Danish kroner:

DKK 0.43

Polish zloty:

PLN 0.23

Euros:

EUR 0.10

Russian rubles:

RUB 2.00

Hong Kong dollars:

HKD 0.39

Swedish kronor:

SEK 0.54

Hungarian forint:

HUF 15.00

Swiss francs:

CHF 0.09

Israeli new shekels:

ILS 0.20

Singapore dollars:

SGD 0.08

Japanese yen:

JPY 7.00

Thai baht:

THB 1.80

Malaysian ringgit:

MYR 0.20

US dollars:

USD 0.05

 

5. Due Dates, Taxes, and Third-Party Fees

All quoted fees are due immediately. All Fees are payable by you without set off or other deductions. You agree that we can deduct our Fees from the amounts we transfer but before those funds are credited to your PayPal Account.

Quoted Fees are inclusive of all applicable taxes. Other taxes or costs may exist that are not paid through PayPal or imposed by us.

You are liable for telephone charges and any charges made by your internet service provider or similar or associated charges as a result of the use by you of the PayPal Services.

 

UPDATED FEES POLICY

Effective date: April 29, 2019

 

1. General

Fees depend on whether a Commercial Transaction or a Personal Transaction is made.

For more information about Fees please visit: https://www.paypal.com/ch/webapps/mpp/paypal-fees

1.1. Commercial Transactions and Personal Transactions

A “Commercial Transaction” involves buying and selling goods and services, or payments received when you “request money” using the PayPal Services.

Personal Transaction“ involves sending money (initiated from the “Personal” tab of the “Send Money” flow) to, and receiving money into your PayPal Account from, friends and family without making a purchase (that is, the payment is not for goods or services). A Personal Transaction which is a Domestic Transaction is referred to as a "Domestic Personal Transaction" and a Personal Transaction which is a Cross-Border Transaction is referred to as a "Cross-Border Personal Transaction".

If you are selling goods or services, you may not ask the buyer to send you a Personal Transaction payment for the purchase. If you do so, PayPal may remove your ability to accept any or all payments for Personal Transactions.

1.2. Domestic Transactions and Cross-Border Transactions

A “Domestic Transaction“ is a transaction in Swiss francs (CHF) from or to PayPal where the PayPal Accounts of both the sender and the receiver are registered in Switzerland.

Any other transaction is a “Cross-Border Transaction“.

1.3. Variable Fee and Fixed Fee

1.3.1. Variable Fee

Fees shown in percentages refer to the respective percentage of the respective transaction amount ("Variable Fee").

1.3.2. Fixed Fee

As far as this Fees Policy refers to "Fixed Fee" this means a fixed fee in amount in the respective transaction currency as set out below:

Fixed fee in transaction currency

Australian dollars:

AUD 0.30

Mexican pesos:

MXN 4.00

Brazilian real:

BRL 0.60

New Taiwan dollars:

TWD 10.00

British pounds sterling:

GBP 0.20

New Zealand dollars:

NZD 0.45

Canadian dollars:

CAD 0.30

Norwegian kroner:

NOK 2.80

Czech koruna:

CZK 10.00

Philippine pesos:

PHP 15.00

Danish kroner:

DKK 2.60

Polish zloty:

PLN 1.35

Euros:

EUR 0.35

Russian rubles:

RUB 10.00

Hong Kong dollars:

HKD 2.35

Swedish kronor:

SEK 3.25

Hungarian forint:

HUF 90.00

Swiss francs:

CHF 0.55

Israeli new shekels:

ILS 1.20

Singapore dollars:

SGD 0.50

Japanese yen:

JPY 40.00

Thai baht:

THB 11.00

Malaysian ringgit:

MYR 2.00

US dollars:

USD 0.30

1.4. Country Groups

When in this Fees Policy we are speaking of “Country Groups”, we are referring to the following:

Definitions of country groups

Country Group

Countries

Northern Europe

Denmark (including Faroe Islands and Greenland), Finland (including Aland), Iceland, Norway, Sweden

Europe I

Austria, Belgium, Cyprus, Estonia, France (including French Guyana, Guadeloupe, Martinique, Mayotte, Reunion), Germany, Gibraltar, Greece, Ireland, Italy, Luxembourg, Malta, Monaco, Montenegro, Netherlands, Portugal, San Marino, Slovak Republic, Slovenia, Spain, United Kingdom (including Channel Islands and Isle of Man), Vatican City

North America

Canada, United States of America

Europe II

Albania, Andorra, Belarus, Bosnia and Hercegovina, Bulgaria, Croatia, Czech Republic, Georgia, Hungary, Kosovo, Latvia, Liechtenstein, Lithuania, Macedonia, Poland, Republic of Moldova, Romania, Russia, Serbia Switzerland, Ukraine

LATAM

Anguilla, Antigua and Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, Cayman Islands, Chile, Colombia, Costa Rica, Cuba, Ecuador, El Salvador, Honduras, Montserrat, Netherlands Antilles, Panama, Paraguay, Peru, Puerto Rico, Saint Kitts and Nevis, Saint Lucia, Saint Vincent And The Grenadines, Suriname, Turks And Caicos Islands, Trinidad And Tobago, Uruguay, Venezuela, Virgin Islands (British),Virgin Islands (U.S.)

APAC

Australia, Bangladesh, Bhutan, Cambodia, China Domestic, China World Wide, Democratic People’s Republic of Korea, Federated States of Micronesia, Hong Kong, India, Indonesia, Japan, Mongolia, Macau, Maldives, Malaysia, Nepal, New Zealand, Norfolk Island, Pakistan, Peoples Democratic Republic of Lao, Philippines, Republic of Korea, Samoa, Singapore, Sri Lanka, Taiwan, Thailand, Tonga, Vietnam

Rest of World

all other countries not mentioned in any of the Country Groups above

2. Personal Transactions

When sending a Personal Transaction payment, the sender will pay the respective Fee.

The Personal Transaction fee will be shown at the time of payment.

2.1. Domestic Personal Transactions

Activity

Fee for the portion of the payment amount sent from:
- existing Balance; or
- Balance automatically obtained for the payment from bank account
.

Fee for the portion of the payment amount sent from Balance automatically obtained for the payment from all other Funding Sources.

Sending a Domestic Personal Transaction payment from your Balance

Free (when no currency conversion is involved)

Free when sent in Swiss francs (CHF); all other currencies: 3.40% plus Fixed Fee (charged in the currency in which your payment is received)

2.2. Cross-Border Personal Transactions

To determine the fee for a Cross-Border Personal Transaction:

Find the country in which the recipient's registered address is located (see clause 2.2.2. below for further reference or ask the recipient if you are not sure) (second column).

Then find the applicable Cross-Border Personal Transaction fee (and, where applicable, the Additional Personal Transaction fee) (third and fourth columns).

Activity

Country Group of recipient's Account

Personal Transaction payment Fee

Additional Cross-Border Personal Transaction Fee for the portion of the payment amount sent from Balance automatically obtained for the payment from all Funding Sources other thank bank account

Sending a Cross-Border Personal Transaction payment from your Balance

Northern Europe, North America, Europe I, Europe II

CHF 2.49

3.40% + Fixed Fee (charged in the currency in which your payment is received)

LATAM, APAC, Rest of World

CHF 4.99

3. Commercial Transactions

3.1. Sending Payments

When you send a Commercial Transaction no Fees apply if no currency conversion is required.

3.2. Receiving Domestic Transactions

PayPal shall charge a Fee for receiving Domestic Transactions in your PayPal Account a Variable Fee in amount equal to 3.40% of the respective payment transaction amount plus Fixed Fee.

3.3. Merchant Rate

“Merchant Rate” may be granted only upon separate application by a merchant and will be evaluated on a case-by-case basis and requires inter alia qualifying monthly transaction volume, an average shopping cart of a particular size and a PayPal Account in good standing.

Monthly Transaction Volume Processed via PayPal Account

Merchant Rate Fees

CHF 4,000.00 – CHF 16,000.00

Variable Fee of 2.90% plus Fixed Fee

CHF 16,000.01 – CHF 80,000.00

Variable Fee of 2.70% plus Fixed Fee

CHF 80,000.01 – CHF 160,000.00

Variable Fee of 2.40% plus Fixed Fee

more than CHF 160,000.00

Variable Fee of 1.90% plus Fixed Fee

The Fixed Fee shall be charged in the respective transaction currency as set out in clause 1.3.2. above.

 

3.4. Receiving Cross-Border Transactions

PayPal shall charge a Fee for receiving Cross-Border Transactions in your PayPal Account in amount equal to the Variable Fee for Domestic Transactions plus a Cross-Border Fee according to the Country Group (see clause 1.4. above) in which the PayPal Account of the sender is registered plus Fixed Fee. The Variable Fee shall in these cases be increased by the percentage points set out below:

Country Group

Cross-Border Fee

Northern Europe

+0.40 percentage points

Europe I

+0.50 percentage points

North America

+1.00 percentage points

Europe II

+1.00 percentage points

LATAM

+2.00 percentage points

APAC

+2.00 percentage points

Rest of World

+2.00 percentage points

 

4. Additional Fees

4.1. Currency Conversion Fee

For currency conversions processed in your PayPal Account outside or prior to a Personal Transaction or a Commercial Transactions (including, but not limited to converting a Balance to another currency before withdrawal) as well as for transaction requiring a currency conversion for which the payment recipient (Seller) has agreed to bear the Fee PayPal shall charge of Fee in an amount equal to 2.50% above the Base Rate (“Currency Conversion Fee”).

For all other transaction that require a currency conversion and for which the payment recipient (Seller) has not agreed to bear the Currency Conversion Fee, PayPal shall charge the following Currency Conversion Fee, each in percentage above the Base Rate:

CURRENCY CONVERSION FEE ACCORDING TO CURRENCY

Currency converted to

Currency Conversion Fee

Australian dollars (AUD)

4.00%

Brazilian real (BRL)

4.00%

British pounds sterling (GBP)

3.50%

Canadian dollars (CAD)

3.50%

Czech koruna (CZK)

3.50%

Danish kroner (DKK)

3.50%

Euros (EUR)

3.50%

Hong Kong dollars (HKD)

4.00%

Hungarian forint (HUF)

3.50%

Israeli new shekels (ILS)

4.00%

Japanese yen (JPY)

4.00%

Malaysian ringgit (MYR)

4.00%

Mexican pesos (MXN)

4.00%

New Taiwan dollars (TWD)

4.00%

New Zealand dollars (NZD)

4.00%

Norwegian kroner (NOK)

3.50%

Philippine pesos (PHP)

4.00%

Polish zloty (PLN)

3.50%

Russian rubles (RUB)

3.50%

Singapore dollars (SGD)

4.00%

Swedish kronor (SEK)

3.50%

Swiss francs (CHF)

3.50%

Thai baht (THB)

4.00%

US dollars (USD)

3.50%

 

4.2. Chargeback Fee

To cover the cost of processing Chargebacks, PayPal assesses a “Chargeback Fee” to Sellers for credit card payment chargebacks. A chargeback may occur when a Buyer rejects or reverses a charge on his or her credit card through the card issuer.

The Chargeback Fee does not apply if the transaction is covered by the PayPal Seller Protection Policy.

The Chargeback Fee applies in the relevant local currency as follows:

CHARGEBACK FEE DEPENDING ON CURRENCY RECEIVED

Australian dollars:

AUD 22.00

Mexican pesos:

MXN 250.00

Brazilian real:

BRL 35.00

New Taiwan dollars:

TWD 10.00

British pounds sterling:

GBP 14.00

New Zealand dollars:

NZD 28.00

Canadian dollars:

CAD 20.00

Norwegian kroner:

NOK 125.00

Czech koruna:

CZK 400.00

Philippine pesos:

PHP 900.00

Danish kroner:

DKK 120.00

Polish zloty:

PLN 65.00

Euros:

EUR 16.00

Russian rubles:

RUB 640.00

Hong Kong dollars:

HKD 155.00

Swedish kronor:

SEK 150.00

Hungarian forint:

HUF 4,325.00

Swiss francs:

CHF 22.00

Israeli new shekels:

ILS 75.00

Singapore dollars:

SGD 28.00

Japanese yen:

JPY 1,875.00

Thai baht:

THB 650.00

Malaysian ringgit:

MYR 65.00

US dollars:

USD 20.00

 

4.3. Commercial Transaction Refund Fee

If you refund a Commercial Transaction payment, PayPal will retain the Fixed Fee portion of the Commercial Transaction Fee.

The Buyer’s PayPal Account will be credited with the full Commercial Transaction payment amount.

Your PayPal Account will be charged with the amount initially credited to your PayPal Account in connection with the Commercial Transaction payment and the Fixed Fee portion of the Commercial Transaction Fee.

 

4.4. PayPal Mass Payments

For the use of the PayPal Mass Payments function PayPal shall charge a Fee in an amount equal to 2.00% of the respective transaction amount (“Mass Payment Fee”).

A maximum fee cap per individual transaction using PayPal Mass Payments shall apply as set out below for Domestic Transactions and for all other transaction based on the respective payment currency:

Currency of PayPal Mass Payments

Fee cap for Domestic Transactions using PayPal Mass Payments

Fee cap for all other transactions using PayPal Mass Payments

Australian dollars

AUD 16.00

AUD 100.00

Brazilian real

BRL 24.00

BRL 150.00

British pounds sterling

GBP 10.00

GBP 60.00

Danish kroner

DKK 84.00

DKK 500.00

Euros

EUR 12.00

EUR 70.00

Hong Kong dollars

HKD 110.00

HKD 660.00

Israeli new shekels

ILS 50.00

ILS 320.00

Japanese yen

JPY 1,200.00

JPY 8,000.00

Canadian dollars

CAD 14.00

CAD 90.00

Malaysian ringgit

MYR 50.00

MYR 300.00

Mexican pesos

MXN 170.00

MXN 1,080.00

New Taiwan dollars

TWD 440.00

TWD 2,700.00

New Zealand dollars

NZD 20.00

NZD 120.00

Norwegian kroner

NOK 90.00

NOK 540.00

Philippine pesos

PHP 640.00

PHP 3,800.00

Polish zloty

PLN 46.00

PLN 280.00

Russian rubles

RUB 480.00

RUB 2,800.00

Swedish kronor

SEK 100.00

SEK 640.00

Swiss francs

CHF 16.00

CHF 100.00

Singapore dollars

SGD 20.00

SGD 120.00

Thai baht

THB 460.00

THB 2,800.00

Czech koruna

CZK 280.00

CZK 1,700.00

Hungarian forint

HUF 3,080.00

HUF 18,500.00

US dollars

USD 14.00

USD 90.00

 

4.5. Records Request Fee

If you apply for requests of information relating to why we had reasonable justification to refuse your Payment Order PayPal shall charge a Fee in an amount of CHF 12.00 per document requested (“Records Request Fee”).

We will not charge the Records Request Fee for records requested in connection with your good-faith assertion of an error in your PayPal Account.

 

4.6. Bank Return Fee on Withdrawal

In the event a withdrawal initiated by you fails because of incorrect or incomplete Bank account information ("Failed Withdrawal"), PayPal shall charge a Fee in an amount of CHF 5.00 per such Failed Withdrawal.

 

4.7. Charity Pricing

PayPal offers lower Fees to charities subject to prior application by the charity and approval by PayPal (“Charity Pricing”) with a Variable Fee of 1.90% plus Fixed Fee for receiving Domestic Transactions. The Fees for receiving Cross-Border Transactions apply as set out in clause 3.4. accordingly.

 

4.8. Micro Pricing

4.8.1. Micro Pricing Fees

Subject to your prior application and to approval by PayPal you can switch your Business Account to receiving micro payments (“Micro Pricing”). The Micro Pricing shall apply after this switch for receiving Commercial Transactions as follows:

Fees for receiving Domestic Transactions

Variable Fee ("Micro Pricing Variable Fee") of 5.00% Micro Pricing Fixed Fee

Fees for receiving Cross-Border Transactions

Micro Pricing Variable Fee of 5.50% plus Micro Pricing Fixed Fee

4.8.2. Micro Pricing Fixed Fee

For Micro Pricing the Fixed Fee ("Micro Pricing Fixed Fee") shall by way of derogation from clause 1.3.2. above apply depending on the currency received as set out below:

MICRO PRICING FIXED FEE

Australian dollars:

AUD 0.05

Mexican pesos:

MXN 0.55

Brazilian real:

BRL 0.10

New Taiwan dollars:

TWD 2.00

British pounds sterling:

GBP 0.05

New Zealand dollars:

NZD 0.08

Canadian dollars:

CAD 0.05

Norwegian kroner:

NOK 0.47

Czech koruna:

CZK 1.67

Philippine pesos:

PHP 2.50

Danish kroner:

DKK 0.43

Polish zloty:

PLN 0.23

Euros:

EUR 0.10

Russian rubles:

RUB 2.00

Hong Kong dollars:

HKD 0.39

Swedish kronor:

SEK 0.54

Hungarian forint:

HUF 15.00

Swiss francs:

CHF 0.09

Israeli new shekels:

ILS 0.20

Singapore dollars:

SGD 0.08

Japanese yen:

JPY 7.00

Thai baht:

THB 1.80

Malaysian ringgit:

MYR 0.20

US dollars:

USD 0.05

 

5. Due Dates, Taxes, and Third-Party Fees

All quoted fees are due immediately. All Fees are payable by you without set off or other deductions. You agree that we can deduct our Fees from the amounts we transfer but before those funds are credited to your PayPal Account.

Quoted Fees are inclusive of all applicable taxes. Other taxes or costs may exist that are not paid through PayPal or imposed by us.

You are liable for telephone charges and any charges made by your internet service provider or similar or associated charges as a result of the use by you of the PayPal Services.