Policy Updates

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Policy Updates


Notice of Amendment to PayPal Legal Agreements

Issued: September 29, 2020

Please read this document.

We’re making changes to the legal agreements that govern your relationship with PayPal.

We encourage you to carefully review the notices below so that you are familiar with these upcoming changes.

There is no further action needed from you as these changes will take place automatically on


October 22, 2020.

In the event you would prefer to decline these changes and close your account, you can do so prior to October 22, 2020 without incurring any additional charges.

Amendments made for linguistic adjustment, to correct or remove orthographical and grammatical mistakes, or changes to the formatting are not mentioned in this document. This does also apply where we have corrected or standardized numbering and references.



Effective date: October 22, 2020

  • Please click HERE to view an updated copy of the intended changes.

You can find the current PayPal User Agreement by clicking here or accessing it via the “Legal” or “Legal Agreements” footer on most PayPal site pages.


About Your Account – Opening an Account – Commercial Entity Status

We have amended the wording in the section to reflect that upon reaching certain thresholds or involving certain business segments or activities, the Commercial Entity Agreements can apply to any type of PayPal account you hold.

Making A Payment – General provisions for making a payment – Your payment instruction

We added a new paragraph at the end of this section about giving you the option to select certain recipients as "trusted beneficiaries" for a faster payment experience.

Receiving Payments – Refunds and reversals of payments – Dispute fee

We are establishing a dispute fee and its terms and conditions for sellers.

Receiving Payments – Refunds and reversals of payments – Chargeback fee

We have added a new section dealing with the Chargeback fee for clarification.


Updates to the Fees Policy

4.1.2. Fees for Withdrawing your Balance

We have introduced a new section 4.1.2. into our Fees Policy for withdrawing your balance to a bank account associated with your PayPal account.

4.2. Chargeback Fee and Dispute Fee

We have broken own section 4.2. into two sub-sections: 4.2.1. Chargeback Fee, which remains unchanged apart from a correction as mentioned below, and 4.2.2. Dispute Fee which is dealing with our newly introduced Dispute Fee.

Further, in the table in of what is now section 4.2.1. of the Fees Policy, we have corrected the chargeback fee amount for New Taiwan dollars from a formerly incorrectly stated TWD 10.00 to the actual correct amount of TWD 625.00.



We have removed the limitation to PayPal Premier or Business Accounts from the first paragraph of the Commercial Entity Agreement.