PayPal Merchant Fees

When you sell with us, you can get some of the most competitive rates in the business.


Last Updated: 26, February 2021

You can find details about changes to our rates and fees and when they will apply on our Policy Updates Page. You can also view these changes by clicking ‘Legal’ at the bottom of any web-page and then selecting ‘Policy Updates’.

Domestic: A transaction occurring when both the sender and receiver are registered with or identified by PayPal as residents of the same country/territory.


International: A transaction occurring when the sender and receiver are registered with or identified by PayPal as residents of different countries/territories. Certain countries are grouped together when calculating international transaction rates. For a listing of our groupings, please access our Country/Territory Grouping Table.

Country Code Table: We may refer to two-letter country/territory codes throughout our fee pages. For a complete listing of PayPal country codes, please access our Country Code Table.

Relevant Country/Territory

Rates published below apply to PayPal accounts of residents of the following country/territory:

Country/Territory list

Switzerland (CH)

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Commercial Transaction Rates

When you buy or sell goods or services, receive payments through QR Codes, make any other commercial type of transaction, send or receive a charity donation or receive a payment when you “request money” using PayPal, we call that a “commercial transaction”.

Standard rate for receiving domestic transactions

Transaction TypeRate
Commercial Transactions3.40% + fixed fee
QR Code Transactions – 10.01 CHF and above1.20% + fixed fee
QR code Transactions – 10.00 CHF and below1.70% + fixed fee

Receiving international transactions

The fee for receiving domestic commercial and QR Code transactions applies plus the additional percentage-based fee for international commercial transactions.

Additional percentage-based fee for international commercial transactions

Where sender’s country/territory isFee
Canada & US+1.00 percentage points
Europe I+0.50 percentage points
Europe II+1.00 percentage points
Northern Europe+0.40 percentage points
Rest of the world+2.00 percentage points

Fixed fee for commercial transactions (based on currency received)

CurrencyFee
Australian dollar0.30 AUD
Brazilian real0.60 BRL
Canadian dollar0.30 CAD
Czech koruna10.00 CZK
Danish krone2.60 DKK
Euro0.35 EUR
Hong Kong dollar2.35 HKD
Hungarian forint90.00 HUF
Israeli new shekel1.20 ILS
Japanese yen40.00 JPY
Malaysian ringgit2.00 MYR
Mexican peso4.00 MXN
CurrencyFee
New Taiwan dollar10.00 TWD
New Zealand dollar0.45 NZD
Norwegian krone2.80 NOK
Philippine peso15.00 PHP
Polish zloty1.35 PLN
Russian ruble10.00 RUB
Singapore dollar0.50 SGD
Swedish krona3.25 SEK
Swiss franc0.55 CHF
Thai baht11.00 THB
UK pounds sterling0.20 GBP
US dollar0.30 USD

Fixed fee for QR Code transactions 10.01 CHF and above (based on currency received)

CurrencyFee
Australian dollar0.10 AUD
Brazilian real0.20 BRL
Canadian dollar0.10 CAD
Czech koruna3.00 CZK
Danish krone0.70 DKK
Euro0.10 EUR
Hong Kong dollar0.80 HKD
Hungarian forint30.00 HUF
Israeli new shekel0.40 ILS
Japanese yen12.00 JPY
Malaysian ringgit0.70 MYR
Mexican peso2.00 MXN
CurrencyFee
New Taiwan dollar3.00 TWD
New Zealand dollar0.15 NZD
Norwegian krone1.00 NOK
Philippine peso5.00 PHP
Polish zloty0.50 PLN
Russian ruble3.00 RUB
Singapore dollar0.20 SGD
Swedish krona1.00 SEK
Swiss franc0.10 CHF
Thai baht4.00 THB
UK pounds sterling0.10 GBP
US dollar0.10 USD

Fixed fee for QR code transactions 10.00 CHF and below (based on currency received)

CurrencyFee
Australian dollar0.05 AUD
Brazilian real0.10 BRL
Canadian dollar0.05 CAD
Czech koruna1.50 CZK
Danish krone0.35 DKK
Euro0.05 EUR
Hong Kong dollar0.39 HKD
Hungarian forint15.00 HUF
Israeli new shekel0.20 ILS
Japanese yen6.00 JPY
Malaysian ringgit0.20 MYR
Mexican peso0.55 MXN
CurrencyFee
New Taiwan dollar2.00 TWD
New Zealand dollar0.08 NZD
Norwegian krone0.47 NOK
Philippine peso2.50 PHP
Polish zloty0.23 PLN
Russian ruble1.50 RUB
Singapore dollar0.08 SGD
Swedish krona0.50 SEK
Swiss franc0.05 CHF
Thai baht1.80 THB
UK pounds sterling0.05 GBP
US dollar0.05 USD

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Charity Transaction Rates

Charity transaction rates are subject to application and pre-approval by PayPal. Once approved by PayPal, these rates will apply to all commercial transaction payments received in your PayPal account. Any reference to “fixed fee” means the fixed fee for charity transactions.

Receiving domestic charity transactions

TransactionRate
Switzerland (CH)1.90% + fixed fee

Receiving international charity transactions

The fee for receiving domestic charity transactions applies plus the additional percentage-based fee for international commercial transactions.

Fixed fee for charity transactions (based on currency received)

CurrencyFee
Australian dollar0.30 AUD
Brazilian real0.60 BRL
Canadian dollar0.30 CAD
Czech koruna10.00 CZK
Danish krone2.60 DKK
Euro0.35 EUR
Hong Kong dollar2.35 HKD
Hungarian forint90.00 HUF
Israeli new shekel1.20 ILS
Japanese yen40.00 JPY
Malaysian ringgit2.00 MYR
Mexican peso4.00 MXN
CurrencyFee
New Taiwan dollar10.00 TWD
New Zealand dollar0.45 NZD
Norwegian krone2.80 NOK
Philippine peso15.00 PHP
Polish zloty1.35 PLN
Russian ruble10.00 RUB
Singapore dollar0.50 SGD
Swedish krona3.25 SEK
Swiss franc0.55 CHF
Thai baht11.00 THB
UK pounds sterling0.20 GBP
US dollar0.30 USD

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Alternative Payment Method Rates

We may allow your customers to choose any of the alternative payment methods (APM) listed in our APM agreement at checkout to pay you for purchases.

For a complete listing of the APMs we support, please see Annex 1 of your country’s APM agreement. You must accept the terms of your country’s APM agreement before receiving APM payments.

Our Commercial Transaction Rates apply when you receive APM funded payments.

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PayPal Payouts

PayPal Payouts (which includes the service formerly known as Mass Pay) allows you to easily send payments to multiple recipients at once. We charge you a fee for each payment you send using PayPal Payouts. The fee is based on the type of payment and currency in which it is sent.

Sending PayPal Payouts

TransactionRate
Domestic PayPal Payouts2.00% of total transaction amount (not to exceed the domestic maximum fee cap below)
International PayPal Payouts in Euro or Swedish Krona between PayPal accounts registered in the European Economic Area2.00% of total transaction amount (not to exceed the domestic maximum fee cap below)
Other International PayPal Payouts2.00% of total transaction amount (not to exceed the international maximum fee cap below)

Maximum fee cap for PayPal Payouts

Based on payment currency:

CurrencyDomestic Maximum Fee CapInternational Maximum Fee Cap
Australian dollar16.00 AUD100.00 AUD
Brazilian real24.00 BRL150.00 BRL
Canadian dollar14.00 CAD90.00 CAD
Czech koruna280.00 CZK1700.00 CZK
Danish krone84.00 DKK500.00 DKK
Euro12.00 EUR70.00 EUR
Hong Kong dollar110.00 HKD660.00 HKD
Hungarian forint3080.00 HUF18,500.00 HUF
Israeli new shekel50.00 ILS320.00 ILS
Japanese yen1200.00 JPY8000.00 JPY
Malaysian ringgit50.00 MYR300.00 MYR
Mexican peso170.00 MXN1080.00 MXN
New Taiwan dollar440.00 TWD2700.00 TWD
New Zealand dollar20.00 NZD120.00 NZD
Norwegian krone90.00 NOK540.00 NOK
Philippine peso640.00 PHP3800.00 PHP
Polish zloty46.00 PLN280.00 PLN
Russian ruble480.00 RUB2800.00 RUB
Singapore dollar20.00 SGD120.00 SGD
Swedish krona100.00 SEK640.00 SEK
Swiss franc16.00 CHF100.00 CHF
Thai baht460.00 THB2800.00 THB
UK pounds sterling10.00 GBP60.00 GBP
US dollar14.00 USD90.00 USD

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Micropayments

Subject to application and pre-approval by PayPal, you may upgrade an existing account to receive the Micropayment rate. Micropayment rates can be ideal as an alternative to standard commercial transaction rates for business that process payments under 5.00 CHF. If you upgrade to the Micropayment rate, this rate will apply to all commercial transaction payments received into your PayPal account. Please contact us to apply for the Micropayment rate.

Receiving micropayments

TransactionRate
Domestic micropayments5.00% + micropayments fixed fee
Other International micropayments5.50% + micropayments fixed fee

Micropayments fixed fee

Based on payment currency:

CurrencyFee
Australian dollar0.05 AUD
Brazilian real0.10 BRL
Canadian dollar0.05 CAD
Czech koruna1.67 CZK
Danish krone0.43 DKK
Euro0.10 EUR
Hong Kong dollar0.39 HKD
Hungarian forint15.00 HUF
Israeli new shekel0.20 ILS
Japanese yen7.00 JPY
Malaysian ringgit0.20 MYR
Mexican peso0.55 MXN
CurrencyFee
New Taiwan dollar2.00 TWD
New Zealand dollar0.08 NZD
Norwegian krone0.47 NOK
Philippine peso2.50 PHP
Polish zloty0.23 PLN
Russian ruble2.00 RUB
Singapore dollar0.08 SGD
Swedish krona0.54 SEK
Swiss franc0.09 CHF
Thai baht1.80 THB
UK pounds sterling0.05 GBP
US dollar0.05 USD

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Chargeback Fees

For transactions that are not processed either through a buyer’s PayPal account or through a guest checkout, we assess a settlement fee to sellers for credit and debit card transaction chargebacks (a chargeback may occur when a buyer rejects or reverses a charge on his or her card through the card issuer).

The chargeback fee is based on the currency received as follows:

Chargeback fees

CurrencyFee
Australian dollar22.00 AUD
Brazilian real35.00 BRL
Canadian dollar20.00 CAD
Czech koruna400.00 CZK
Danish krone120.00 DKK
Euro16.00 EUR
Hong Kong dollar155.00 HKD
Hungarian forint4,325.00 HUF
Israeli new shekel75.00 ILS
Japanese yen1,875.00 JPY
Malaysian ringgit65.00 MYR
Mexican peso250.00 MXN
CurrencyFee
New Taiwan dollar625.00 TWD
New Zealand dollar28.00 NZD
Norwegian krone125.00 NOK
Philippine peso900.00 PHP
Polish zloty65.00 PLN
Russian ruble640.00 RUB
Singapore dollar28.00 SGD
Swedish krona150.00 SEK
Swiss franc22.00 CHF
Thai baht650.00 THB
UK pounds sterling14.00 GBP
US dollar20.00 USD

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Dispute Fees

We may charge a Dispute Fee when a buyer files a dispute claim or chargeback for a transaction that was processed through the buyer’s PayPal account or a PayPal checkout solution. Please see the User Agreement for more information about Standard and High Volume Dispute fees.

Dispute fees will be applied in the currency of the original transaction.

Standard Dispute Fees

CurrencyFee
Australian dollar25.00 AUD
Brazilian real65.00 BRL
Canadian dollar20.00 CAD
Czech koruna350.00 CZK
Danish krone100.00 DKK
Euro14.00 EUR
Hong Kong dollar115.00 HKD
Hungarian forint4,585.00 HUF
Indian Rupee1080.00 INR
Israeli new shekel55.00 ILS
Japanese yen1,630.00 JPY
Malaysian ringgit65.00 MYR
Mexican peso300.00 MXN
CurrencyFee
New Taiwan
dollar
455.00 TWD
New Zealand dollar25.00 NZD
Norwegian krone140.00 NOK
Philippine peso760.00 PHP
Polish zloty60.00 PLN
Russian ruble1125.00 RUB
Singapore dollar20.00 SGD
Swedish krona145.00 SEK
Swiss franc15.00 CHF
Thai baht465.00 THB
UK pounds
sterling
12.00 GBP
US dollar15.00 USD

High Volume Dispute Fees

CurrencyFee
Australian dollar50.00 AUD
Brazilian real130.00 BRL
Canadian dollar40.00 CAD
Czech koruna700.00 CZK
Danish krone200.00 DKK
Euro28.00 EUR
Hong Kong dollar230.00 HKD
Hungarian forint9,170.00 HUF
Indian Rupee2160.00 INR
Israeli new shekel110.00 ILS
Japanese yen3,260.00 JPY
Malaysian ringgit130.00 MYR
Mexican peso600.00 MXN

 

CurrencyFee
New Taiwan dollar910.00 TWD
New Zealand
dollar
50.00 NZD
Norwegian krone280.00 NOK
Philippine peso1520.00 PHP
Polish zloty120.00 PLN
Russian ruble2250.00 RUB
Singapore dollar40.00 SGD
Swedish krona290.00 SEK
Swiss franc30.00 CHF
Thai baht930.00 THB
UK pounds
sterling
24.00 GBP
US dollar30.00 USD

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Currency Conversions

For information about how we convert currency, please see the user agreement.

The transaction exchange rate used for your currency conversion includes a fee which we charge above the base exchange rate. The fee depends on the type of currency conversion, as follows:

Converting balance and payments received into another currency

Rate
3.00% above the base exchange rate (to form the transaction exchange rate)

Conversions in all other cases

Rates for all currency conversions (e.g. when sending payments not in EUR):

CurrencyRate above the base exchange rate
(to form the transaction exchange rate)
CurrencyRate above the base exchange rate
(to form the transaction exchange rate)
Australian dollar (AUD)4.00%New Taiwan dollar (TWD)4.00%
Brazilian real (BRL)4.00%New Zealand dollar (NZD)4.00%
Canadian dollar (CAD)4.00%Norwegian krone (NOK)4.00%
Czech koruna (CZK)4.00%Philippine peso (PHP)4.00%
Danish krone (DKK)4.00%Polish zloty (PLN)4.00%
Euro (EUR)4.00%Russian ruble (RUB)4.00%
Hong Kong dollar (HKD)4.00%Singapore dollar (SGD)4.00%
Hungarian forint (HUF)4.00%Swedish krona (SEK)4.00%
Israeli new shekel (ILS)4.00%Swiss franc (CHF)4.00%
Japanese yen (JPY)4.00%Thai baht (THB)4.00%
Malaysian ringgit (MYR)4.00%UK pounds sterling (GBP)4.00%
Mexican peso (MXN)4.00%US dollar (USD)4.00%

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Transfers Out of PayPal

You can typically transfer money out of PayPal by standard transfers to your linked bank account or eligible cards. A currency conversion (and currency conversion fees) may also apply.

Transferring balance from a business PayPal account

Transfer toTransfer TypeRate
Bank accountStandard (Local) AccountNo Fee (when no currency conversion is involved)
US Account3.00%

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Other Merchant Fees

Included below are fees associated with events, requests, or actions that may happen when you use your account.

Other Fees

ActivityDescriptionRate
Bank Return on Transfer out of PayPalThis fee is charged when a transfer out of PayPal is attempted by a user and it fails because incorrect bank account information or delivery information is provided.5.00 CHF
Commercial Transaction RefundsFull Refunds
  • If you refund a Commercial Transaction payment, there are no fees to make the refund, but the fees you originally paid to receive the payment are not returned to you.
Partial Refunds
  • If you refund a Commercial Transaction payment, there are no fees to make the refund, but the fees you originally paid to receive the payment are not returned to you.
Records RequestThis fee will apply for requests of information relating to why we had reasonable justification to refuse your payment order. We will not charge you for records requested in connection with your good-faith assertion of an error in your PayPal account.12.00 CHF (per item)

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