What does it mean on my transaction history if the Mass Payments status says: processing, denied, processed, or completed?
Your transaction history shows your Mass Payment status with one of these messages:
- Processing: Your Mass Payment is in the works.
- Denied: The Mass Payment request wasn’t approved and no funds were sent. This might have happened if you didn’t have enough funds in your account.
- Processed: Your payments have been sent.
- Completed: All your payments have either been claimed or, after 30 days, your unclaimed payments have been returned to you.
For more details, see our Mass Payment information page. Here’s how:
- Log in to your PayPal account.
- Click Merchant Services at the top of the page.
- Click Mass Pay under Manage Payments.
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Why is my payment from a sale on eBay not available immediately? By placing your money in your pending balance, we can ensure there is enough money in your PayPal account to resolve any issues that may arise with your account such as chargebacks or disputes. The money still belongs to you. It’s just temporarily not available to use, until your buyer has received the item they ordered in the condition promised.Why is my payment on hold or unavailable? Mark the payment as processed if it was for a service, and your payment should be available in 7 days for domestic or 14 days for international payments . If you fulfill the order, but don’t provide any shipping information, your payment should be available after 21 days, as long as your buyer doesn’t report any issues with the transaction.Why is my payment being held for 21 days? Summary If your payment is on hold or not available right away, we’ll notify you via email or an alert on your page. Why are my funds being held, and when will they be available?What does the status of my sent payments mean? Your transaction history keeps a record of each payment individually, detailing the status of each payment . Please see the list below for your payment status definition: ... The recipient has not received or chosen to accept your payment ... The eCheck payment has not yet cleared Completed : The recipient received your payment ... The eCheck payment has cleared your account and has been credited to the recipient's account ... Payment canceled by sender Denied :How do I format a file to upload for my Mass Payment? Here’s how to format your file for Mass Payment :Refund or cancel payment A payment with a completed status can’t be canceled. You’ll need to contact the seller to request a refund.Why is the order status pending? For most purchases, the seller will complete the payment within a few days of receiving the order. For purchases of goods, many sellers will complete the payment when they are ready to ship your purchase. For some purchases, such as services, rentals, or hotel stays, the seller will complete the payment after your purchase is fully delivered.What are reserves? Whether your industry or the transaction type has a higher likelihood of chargebacks and disputes. Your payment processing volume and history, spikes or reductions, with PayPal and other providers. Your business and/or personal credit history.How do I check the status of a transaction? On the Summary page, you'll be able to view your most recent account activity, and under the payment is its status . To view all of your transactions, click ActivityWhy is the payment I sent pending? What if I want to cancel it? Only payments that are sent to unregistered or unconfirmed email addresses and mobile numbers may be canceled. These payments will have a status of “Unclaimed” and will show in the “Pending” section of your PayPal account.Why is my refund pending? We start to process your refund as soon as the seller sends the refund to you. A pending refund usually means the seller is sending the payment directly from their bank account - depending on the banks involved, it can take up to 7 business days for a refund to be deposited to your PayPal account. Your money will be available when the payment status changes from “pending’ to ‘ completed .’ If the payment fails, the transaction status will change from ‘pending’ to canceled’ and the amount will not be credited.How can I view the status of my refund? and Removed: These statuses refer to the temporary hold on a payment rather than the payment itself. A hold is placed on a transaction (for example when a refund is pending) and is later removedCan I cancel a payment that I've already sent? Only payments that are sent to unregistered or unconfirmed email addresses and mobile numbers may be canceled. They will have a status of “Unclaimed” and will show in the “Pending” section of your PayPal account.How will PayPal let me know when a payment is under Payment Review? If you use PayPal Instant Payment Notification (IPN) or an API, the payment appears as Pending with reason of Payment Review. We'll send another IPN notification when the Payment Review is complete. You can also check for an updated status by API.My payment is on hold due to an open dispute, claim, or chargeback. Why? The seller can use these funds to issue a refund anytime during the dispute by using the Refund link in the Transaction Details page. Once the dispute, claim, or chargeback is resolved, the remaining funds will be released. You can view the current status of an open dispute or claim in the Resolution Center by logging in to your account.When I make an eCheck payment, when will the money be debited from my bank account? Click the transaction. The expected clearing date will be next to the transaction status .Why can’t I use my balance? Withdraw it by wire transfer Send a Mass Payment Convert it to another currencyWhat's the difference between Standard Rate and Merchant Rate? The Standard Rate is the basic transaction fee for sellers receiving payments through PayPal. ... Merchant Rates are determined based on sales volume from the previous calendar month.How can I purchase Canada Post or UPS Shipping Labels on the PayPal site? button to make the payment . ... Merchants can purchase labels at a discounted price from Canada Post based on their shipping volumes .
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