Which email address does my customer send a payment to?
When you receive a payment for an item listed on eBay with PayPal as a payment option, the payment is sent to the email address designated in the Sell Your Item form for that listing.
When a buyer uses the send money flow from their PayPal account, the payment is sent to the email address the buyer enters in the payment flow. Please note that if the payment is sent to an unregistered email addresses, the payment will not post to your PayPal account until you add and confirm the email address.
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How do I confirm my email address?You’ll need to confirm your email address before you can send or receive money. Here's how to confirm your email address. Go to Settings. Click Update next to the email address you want to confirm. Click Confirm this email and we'll send you an email. In the email My customer does not have a PayPal account. Can my customer send me a PayPal payment for an eBay item?Yes. For a limited number of times, customers can use a credit card to pay you through PayPal. They have the option to sign up for a PayPal account after the checkout process.Which API should I use to receive payments directly from my customers?For simple one-sender-to-one-receiver integrations, PayPal recommends that you use Express Checkout via Braintree SDK or the REST API to process direct payments.How do I update or remove my email address?You may add up to eight email addresses to your PayPal account. Remember that each email address can only be associated to one PayPal account at a time. If you want to replace your current email address with another one, simply add a new address and remove your How do I remove an email address from my contact list or address book?You can add, edit, and delete contacts from your PayPal address book within the Invoice Settings area of your PayPal account. Here's how to access your PayPal address book. Click Send and Request near the top of the page. Click Create Invoice. Under Settings, click Address Book. Click How do I add additional email addresses to my account?You can add up to eight email addresses to your PayPal account. Remember that each email address can be associated to one PayPal account at a time. Click the Settings icon. Click the "+" next to Email. Enter the new email address and click Add Email. I forgot my email address.You can retrieve or change your PayPal email address if you can confirm the following account information: your name your ZIP code your phone number your credit card number Here’s how: Go to the PayPal website. Click Log In. Click Forgot your email address or password? Select I How do I get my digital item?Once you've completed your payment for your digital item, a download link is available on the completed payment page and in My eBay. If a link is not available, the seller will provide delivery instructions on the completed payment page and in My eBay. For example, the seller How do I send a payment using my PayPal balance?With PayPal, you can send money to almost anyone with an email address. Here’s how: Click Send & Request at the top of the page. Click Pay for goods or services or Send money to friends or family. Enter their email address and the amount and click Next. Choose your payment I sent money to the wrong email address, but the payment is completed. What do I do?If the payment status is Completed, you need to ask the recipient to send you a refund. You’ll find the recipient’s contact information on the Transaction Details page. Here’s how to find their contact information: Click Activity at the top of the page. Click the transaction. Locate your recipient’s How do I replace my email address in a non-hosted, unencrypted PayPal button with my Merchant Account ID?Here's how: Log in to your PayPal account. Click Profile > Profile and settings.. Ensure you are on the My business info option in left column. Copy your Merchant Account ID. Open the HTML code of the PayPal button in your website and replace your PayPal account email What are common scams and how do I spot them?Offers that sound too good to be true, probably are Most of us are careful if a stranger approaches on the street and offers a deal that's just too good to be true. But we're much less cautious online, putting us at risk. Advance fee fraud If you Can I email a gift certificate to someone who doesn't have an email address?No. However, you can print a gift certificate and send it to the recipient. The recipient must have a PayPal account or sign up for a one to redeem a Merchant Gift Certificate. Do not enter a recipient email address if you are not sure which email address How do I select an email address as primary?Here's how you can select your primary email address: Click the Settings icon next to "Log Out". Click Update beside Email (to update an email address, you must have at least two email addresses on file). Select the email address you want to make primary. Click Make Primary. Why can't I log in?If you’re having trouble logging in, you may just need to clear your cache and cookies from your Internet browser. If you need help doing this, go to your browser's support page, or do a web search with "How do I clear cache and cookies in (Your Internet Why do you need my street address?PayPal needs your street address because we use it as your default billing address. In addition, some credit card companies use your street address for authentication purposes, even if you have a different billing address.How do I change my street address?Here's how to update your address. Click the Settings icon next to "Log out." Click Manage all addresses in the "Address" section. Click Update under the address you want to change. Enter your changes and click Update Address. We will automatically validate your address, and may suggest a Why can't my customers choose a ship-to address other than the default address for their PayPal account?When your buyers use PayPal hosted buttons, PayPal prepopulates the Shipping Address field with the buyer's default shipping address (the address stored in their PayPal account). To enable buyers to override this setting, update your PayPal buttons to include an advanced variable that prompts the buyer to specify
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