Start accepting donations

Nonprofit FAQs

  1. What are the benefits of accepting PayPal?
  2. How can I begin to accept PayPal donations?
  3. Is there additional documentation that I need to provide to PayPal to confirm my organization's nonprofit status?
  4. How will I receive donations made with PayPal?
  5. How can I accept donations from donors who don't have a PayPal account?
  6. What can I do with the money that is deposited in my PayPal account?
  7. How much does PayPal cost?
  8. What product is right for my organization?
  9. I’ve heard about the viral PayPal widgets. What do these widgets do?
  10. How can my organization obtain these widgets?
  11. What other online fundraising options should I consider?
  12. How can I get more information?
  1. What are the benefits of accepting PayPal?

    Accepting PayPal can help your organization:

    • Acquire new donors by tapping into the PayPal account base.
    • Provide donors with a safer, more secure way to donate online, without sharing their financial information.

    Back to top

  2. How can I begin to accept PayPal donations?

    If you don't have a website:

    Use WebNow, from PayPal’s trusted partner Blackbaud. It’s an affordable solution that provides nonprofits with a domain name, point-and-click website configuration and PayPal donation processing built in.

    If you have a website:

    1. Sign up for a PayPal Business account. You'll need to have your organization's checking account number.
    2. Create a Donate button.
    3. Add the Donate button to your website.

    Back to top

  3. Is there additional documentation that I need to provide to PayPal to confirm my organization's nonprofit status?

    You may be asked to supply tax returns and your nonprofit’s bank statement or cancelled check. You will receive an email from PayPal requesting additional information if it is required.

    Back to top

  4. How will I receive donations made with PayPal?

    Donations will appear in your organization's PayPal account. You can see the donor name, donation amount, and date of the donation within the Transaction Details page.

    Back to top

  5. How can I accept donations from donors who don't have a PayPal account?

    Donors without a PayPal account can still donate – either by creating an account or paying by credit card on the PayPal website.

    Back to top

  6. What can I do with the money that is deposited in my PayPal account?

    You can spend your balance with other merchants who accept PayPal. You can move funds at no charge to your organization's checking account.

    Back to top

  7. How much does PayPal cost?

    PayPal offers low transaction fees for nonprofits. Fees are applied only when you accept a contribution. If you don’t receive donations, you don’t pay. You will not be charged setup fees or recurring monthly fees.

    Back to top

    Nonprofit transaction fees are 1.9% + $.30 per transaction for organizations with over $100,000 monthly volume and 2.2% + $.30 per transaction for organizations with less than $100,000 monthly volume. To be eligible, you must have documented 501(c)(3) status or you will not receive the reduced nonprofit transaction fees.

    Back to top

  8. What solution is right for my organization?

    Most nonprofits with less than $100,000 in annual income choose to use the Donate button, which is fast and easy to integrate into your website.

    • Donors will complete their donation on the PayPal website.
    • Your organization does not receive the donor's financial details, such as credit card number, so you are not responsible for protecting this sensitive data.
    • Organizations with over $100,000 in annual income who are interested in additional solutions, please contact sales@paypal.com or call (866) 837-1863

    Back to top

  9. I’ve heard about the viral PayPal widgets. What do these widgets do?

    The widgets enable nonprofits and individuals to raise money on social networking sites and their supporters’ webpages. The widgets are viral because supporters can copy them and add them to their own webpages. You can track progress against a goal and acknowledge top supporters. Donors check out securely on the PayPal site.

    Back to top

  10. How can my organization obtain these widgets?

    Widgets are available for MySpace, Facebook, and for the web.

    • MySpace donation widget is available to nonprofits at myspace.com/paypal. Each organization that creates a widget will be reviewed by PayPal, so consumers can be confident that your organization is legitimate.
    • A donation widget for fundraising through Facebook is now available for nonprofits at www.whatgives.com/shift.
    • Giving widget is available at giving.paypallabs.com and is intended for personal and nonprofit fundraising on websites and blogs.

    Back to top

  11. What other online fundraising options should I consider?

    Nonprofits can also raise money through the eBay Giving Works program. To learn more, visit missionfish.org.

    Back to top

  12. How can I get more information?

    Contact sales@paypal.com or call (866) 837-1863.

    Back to top