Partner Programme FAQs.

Questions we often hear from prospective Partners.

Why should I join the PayPal Partner Programme?

The PayPal Partner Programme is a free membership programme designed to strengthen PayPal's relationship with its partners by providing relevant benefits. These include:

  • Access to the Partner Portal – Find partner resources, event calendar, best practices, product updates all in one convenient place.
  • Powerful insights – Access to exclusive knowledge, sales tips and trainings to help you increase your business.
  • Listing in the PayPal Partner Directory – Reach the Gold status and have the chance to list your company in the UK PayPal Partner Directory. Merchants can learn more about your business, products, and PayPal integrations.
  • Partner Communications – Stay in the know with timely communications, email updates and invitations to join partner events that keep you updated on PayPal product improvements and initiatives.
  • Merchant Support – Get help quickly and easily with technical support, whenever your merchants need it.
  • Expert Integration Support – Get personalized integration, and ongoing support for PayPal offerings from our top-notch team of specialists.
  • Joint Account Planning (select partners) – Collaborate with a Partner Manager to build business plans that strengthen your partnership and help increase sales.

What types of companies are PayPal Partners?

PayPal Partners are B2B (business to business) companies that offer PayPal products to their merchants. We work with shopping carts, marketplaces, billing platforms, POS partners, web and mobile developers, system integrators, and many more. See our partner directory.

Is my company eligible for the PayPal Partner Programme?

The PayPal Partner Programme is for partners who have merchants that transact business in the United Kingdom. There are two main categories of PayPal partners:

  • Solutions Partners: businesses who offer PayPal payments as an integrated part of their commerce solution.
  • Agency and Development Partners: digital agencies, or commerce enablers, these partners use their technical and professional expertise to implement PayPal payments into a commerce solution for their merchants.

How do I apply for the PayPal Partner Programme?

You can apply online. You will need a business PayPal account to access the portal. If you have one, simply click “Join Now” to start the sign-up process. You will need to fill in a short form and accept the UK PayPal Partner terms and conditions. If you need to create a business PayPal account, please go here.

What are the participation levels?

The entry level for the programme is “Member”. You will have the possibility of referring business to PayPal and gain credentials to become a “Gold” partner.

How do I refer business?

If you are a solution partner, you will just need to integrate a unique tracking code, called BN code. PayPal will provide you once you are logged in the platform. You must integrate this code in your solution. Then, all the merchants referred by you will be automatically assigned to your account.

If you are a web agency or development partner, you will refer merchants thought a unique referral link created for each of your clients through the platform. Any clients who complete the referral process will be automatically attached to your account.

This process will allow you gain credentials and become a Gold partner.

What are the benefits of being a Gold partner?

As a Gold partner, you will enjoy the extra benefit of being part of the PayPal Directory listing. A privilege spot to showcase your business and attract merchants around the world. Requirements below:

  • Gold solutions partners,
    • Have integrated a unique tracking code (called BN Code).
    • Offer their customers a best in class experience with PayPal products.
    • Process at least £3 millions per year in total volume through their customer base with PayPal products.
  • Gold web and development partners,
    • Offer their customers a best in class experience with PayPal products.
    • Have successfully referred at least 50 clients in a year or processed at least £2 millions per year in total volume through their customer base with PayPal products.

Do I need to enter into an agreement to join the programme?

Yes, upon signup you must accept the UK PayPal Partner terms and conditions to officially join the programme.

I do business in multiple countries. Do I need to sign up for the Partner Programme in each country?

This will depend on the countries in which you do business. The PayPal Partner Programme is divided into global regions to better serve regional needs. Visit our Global Partner Programme page to learn more about which countries are in each region.

Which PayPal products can I integrate?

PayPal offers a powerful suite of products for Partners to offer their merchants. If you’re not sure which product would be best for your business, contact one of our Partner Experts to review your company’s needs.

How to give other employees in my company access to PayPal Partner Portal?

You just need to add them as users to your PayPal business account (see here). You will be able to choose different access levels and assign specific privileges.