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I haven't received my email address confirmation, what can I do?If you did not receive a PayPal message to confirm your email address, check your spam or junk folder. Alternatively you can try adding firstname.lastname@example.org to your address book. Then check if you can see the email confirmation. If you still cannot see the email, you can ask How do I confirm my email address?When you add an email address, PayPal sends an email automatically to this address. To confirm your email address: Click the confirmation link in the email. Enter your PayPal password. Click on Confirm my email address. If the link doesn't appear in the email, you can send the How do I add or change my primary email address?Here's how: Log in to your PayPal account. Select Profile > Profile and settings. Click My business info. Click Update next to Email. Click + to add a new address to your account. Enter your new email address, then click Add Email. PayPal will send a confirmation email I forgot my password, how do I get it back?If you have forgotten your PayPal password: Go to the login page and click on Having trouble logging in? (*do NOT close out of this window or you'll need to restart the password reset process.) Enter your email address and click Next. Select a verification method and click What do I do if I haven't received my item or if it doesn't match its description?If you haven't received your item or if it's different from the listed item, contact your seller directly. Most sellers are able to resolve this situation amicably. Can't find a solution? File a dispute within 180 days of the payment date in your Resolution Center. There are 2 How do I replace my email address in a non-hosted, unencrypted PayPal button with my Merchant Account ID?Here's how: Log in to your PayPal account. Click Profile > Profile and settings.. Ensure you are on the My business info option in left column. Copy your Merchant Account ID. Open the HTML code of the PayPal button in your website and replace your PayPal account email What should I do if my account is restricted because I didn't provide the requested FATCA information?Even if your account is restricted you'll be able to log in and access the FATCA information. From your account you can start the certification process by answering a few questions or providing the applicable forms. The certification process is complete when you have: Provided all requested information, How do I add or delete an email address?You can use multiple email addresses to send or request payments. All of these email addresses must be confirmed. You can add 8 email addresses: To add and confirm your email address: Go to your Settings. Click the plus icon next to Email address. Enter your email address and click What can I do if I don't have root access and want to use the PayPal PHP SDK on my host?If you want to use the PayPal PHP SDK on your host but don't have root access, you can use one of two alternatives for installing Pear (if your host can't do this for you). See the pear.php.net site for information on installing a local PEAR copy on a What can I do if I'm refused a refund?If someone refuses to give a refund, but you feel you’re entitled to one, you can open a dispute if you didn’t receive your item yet or you received something that doesn’t match the seller’s description. (You may open a dispute within 180 days of payment. Click on the Can I change my PayPal address to another country?No. The laws applicable to PayPal accounts differ by country, so you can't change your address to a country that is different from the country you used when you opened your account. If you're moving abroad, you’ll need to close your existing account and open a new account. How do I manage my PayPal contact/address book?You can add, edit, and delete contacts from your PayPal address book within the Invoice Settings area of your PayPal account. Here's how to access your PayPal address book: Go to the Send and Request page of your account. Click Create invoice. Hover over Settings and select Address book. From here, you can Add, What happens if I don't provide the FATCA information PayPal requests?If you are a new account holder, you will be required to complete the certification requested by PayPal to comply with FATCA within 90 days of opening your account. If you don't complete it within 90 days, you will no longer be able to send money from or How do I edit the billing address linked to my credit card?To change the billing address for your debit or credit card: Go to your Wallet. Click the card to update. Click Edit. Enter your information and click Save. How do I whitelist my server’s IP address so it can access PayPal APIs?PayPal doesn't require merchants to whitelist specific IP addresses to access PayPal Classic or REST APIs. However, PayPal does offer optional IP address whitelisting features for Payflow Pro and PayPal Manager. Whitelist access to Payflow Pro To increase security, you can specify up to 16 different IP addresses What do I use for the StateOrProvince and Country fields when specifying a buyer's address with DoDirectPayment?For U.S. addresses For Country, use "US." For StateOrProvince, use a standard USPS two-letter abbreviation for the name of the state, possession, or territory. USPS keeps a list of official state name abbreviations. For Canadian addresses For Country, use "CA." For StateOrProvince, use a standard Canadian two-letter abbreviation What options do I have to automate my order management?PayPal uses four different methods to return payment data to you automatically after a payment is completed (excluding automatic email notifications): Payment Data Transfer (PDT) and Instant Payment Notification (IPN). IPN. POST transaction details to the Return page (URL). PDT. Method 1: PDT and IPN The PDT/IPN method What information about PayPal Here should I include in my support ticket?When submitting a support ticket concerning PayPal Here, it's important to provide as much detailed information as possible. The more details you provide describing your question or problem, the more quickly we can pinpoint the specifics of your issue and respond. The information in your support ticket should What is my Receiving Limit and how can I remove it? ↵ We’re required to collect and verify certain information from our customers. We must do this before our customers receive €2,500 (or currency equivalent) into their PayPal account (in total) within a year of receiving their first payment. To ensure there is no disruption to you or your
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