Payments
Payment status
- Why has my PayPal payment to an overseas charity failed?
- Why does my withdrawal status show Complete but the funds aren’t in my bank account?
- I don't have a PayPal account. Why did I get an email from PayPal that I received a payment?
- How do I get my PayPal payment sooner for a transaction on hold?
- Why was my PayPal payment refused, refunded or unclaimed?
- What are PayPal account reserves?
- Why is my PayPal order in a "Pending" status?
- What does the status of my PayPal payments mean?
- How do I know my money request or invoice has been paid?
- Why is my PayPal payment on hold?
- When a PayPal payment is on hold, what shipping carriers can I use to get my funds sooner?
- What is Payment Review?
- What does "Uncleared" mean?
- My buyer filed a dispute, claim, or chargeback, and the payment is on hold in my PayPal account. What should I do?
- What should I do if the top-up amount doesn't show in my PayPal account?
- Why can't I send money through PayPal with my credit card?
- Why is my payment from an eBay sale on hold in my PayPal account? When will it be available?
- Why is the payment I received under review?
Send money
- Why has my PayPal payment to an overseas charity failed?
- How do I pay for a payment request or invoice on PayPal?
- When I authorise a payment, what funding sources will be used to capture the funds?
- How do I pay in a foreign currency using my credit card through PayPal?
- Why can’t I make a PayPal payment with my American Express card?
- Money was taken from my PayPal account by a merchant. How did this happen?
- Why has my credit card been charged twice for same transaction?
- How will my PayPal payments be funded? How do I change my payment method?
- Can I add a foreign shipping address in my PayPal account?
- When I use my credit or debit card to make payments via PayPal, will I get charged a cash advance fee?
- Can I cancel a PayPal payment that I've already sent?
- How do I convert my PayPal balance to a different currency?
- How do I send payments with my PayPal account?
- I received a money request or invoice but deleted the email. What should I do?
- Where can I find PayPal's currency exchange rates?
- How do I make a payment using PayPal.Me?
Request money
- How do I request payments or send an invoice?
- Will an email be sent to my buyer when I cancel a Money Request/Invoice?
- Can I cancel a money request or invoice that I've already sent to someone?
- My account is limited. Can I send an invoice to my buyer?
- Can I request money from someone who does not have a PayPal account?
- What is PayPal.Me?
- How do I get paid with PayPal.Me?
- How do I manage my PayPal.Me link?
Refunds
- How can I view the status of a refund on my PayPal account?
- How do I accept or refuse a partial refund for a PayPal payment?
- How do I issue a refund when my PayPal account is limited?
- How do I report a billing issue from my PayPal account?
- When I refund a PayPal payment, are the transaction fees returned?
- What is PayPal Refunded Returns and how do I activate it?
- What if I use the Issue Refund link, but I don't have the total amount available in my PayPal balance?
- How do I refund a PayPal payment to my buyer?
- Why is my refund in a "Pending" status in my PayPal account? (Buyer)
Get paid for sales