Ask our Business Community
Get started and join the conversation to use PayPal for business in the Headstart Community.
Can I add a foreign bank account to my PayPal account?
No. If you registered your PayPal account as a Singapore account, you can only add bank accounts from banks located in Singapore or in the U.S.
We’re sorry, the page you’re looking for is no longer available. Please try your search again in our Help Center if you have a question or want to contact us.
Can I add someone else’s bank account to my PayPal account? No. The name on your PayPal account must match exactly the name on your bank account. How do I add a bank account to my PayPal account?Here's how to add your Singapore or US bank account to your PayPal account: Go to Wallet. Under "Bank accounts", click Link a bank account. Select the country of your bank and fill out the rest of the form. Follow the instructions. How do I top up/add money to my PayPal account from my bank account?You don't need to have money in your PayPal account to make a payment. As long as you've linked a credit or debit card, you can start paying with PayPal. If you want to top up your PayPal account with your bank account, you can do so from a confirmed bank Why can't I add my card to my PayPal account?Here are some issues you may encounter when linking and confirming your card: Your card might not be compatible with the PayPal system. Find out the cards you can use with you PayPal accounts. A credit card can be added to only one PayPal account at a time. How do I add a debit or credit card to my PayPal account?You can add a Visa, MasterCard, American Express or Discover credit card to your PayPal account. Here's how: Go to Wallet. Click Link a card under "Credit and debit cards". Select your card type and enter the required information. Click Save. When you add a card, you may How do I add users to my PayPal account?This feature is only available to customers with a Business account.Do I need to link my bank account to my PayPal account before I top up?Yes, if you're topping up from a bank account other than a DBS/POSB bank account. If you're topping up from a DBS/POSB account, you won't need to link your bank account to your PayPal account. However, when you top up for the first time, you'll need to set How do I confirm the bank account linked to my PayPal account?To get verified by confirming your bank account, you first need to add your bank account to your PayPal account. Here's how to add your bank account: Go to Wallet. Click Link a bank account. Enter the requested information and then click Agree and Link. We'll then deposit How do I choose a primary bank account for my PayPal account?If you've linked only one bank account to your PayPal account, that bank account will automatically be chosen as the primary bank account. If you've linked multiple bank accounts, you’ll be able to choose any one as your primary bank account. Here's how to set a primary bank How do I remove a bank account from my PayPal account? Here's how to remove a bank account from your PayPal account: Go to Wallet. Click on the bank account you want to remove. Click Remove Bank Account. Please note that if you're removing your primary bank account and you have other bank accounts linked to PayPal, you must choose Can I reopen my PayPal account?No. Once you've closed your PayPal account, it cannot be reopened. You can open a new account, but it won't include your previous transaction history. How do I add additional email addresses to my account?You can add up to eight email address to your PayPal account. Remember that each email address can be associated to one PayPal account at a time. Here's how to add an email address: Log in to your PayPal account. Click Settings (the gear icon) near the top Can I withdraw money from my PayPal account to my credit card? No. You can only withdraw money from your PayPal account to your local bank account. How long does it take to withdraw balance from my PayPal account to my bank account?It can take up to 7 working days for your money to get to your bank account. If it’s been longer than 7 working days, your bank may have had a problem with your request. Common problems include an incorrect account number or sort code, or a bank Which banks can I use to top up my PayPal account? You can top up your PayPal account with any of your local bank accounts – savings or current account. However, UOB is currently not supported for top-up. How can I view the status of a refund on my PayPal account?You can view the status of your refund from your account activity. Here's how: Go to Activity. Click Advanced filters and then Refunds from the drop down menu. Click on the particular transaction to view more details. Note: Refunds will remain pending until the seller's funds have cleared Why did the withdrawal from my PayPal account to my bank account fail?Most of the time, withdrawals fail because the information you entered when you linked your bank account doesn’t match the information your bank has about you. For example, the name on your PayPal account must match the name on your bank account. If your name is James Patrick Can I view a monthly statement of my account?Here's how to view your account monthly statement: Log in to your PayPal account. Click Activity near the top of the page. Click the Statements drop down menu on the right of the page. Click Reporting center. Select which report you'd like to view (Monthly financial summary, Monthly How do I add American Express and JCB to my PayPal Payments Pro or Virtual Terminal account?Important: This information applies only to Canadian merchants who use PayPal Payments Pro, PayPal Payments Advanced, Website Payments Pro, and Virtual Terminal. As of September 29, 2017, merchants creating a new PayPal Pro account will be able to accept American Express and JCB credit cards. Enable the cards
Related articles are currently unavailable
Video is not available
You were logged out to help protect your account.