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Help Centre > Payments/Payment status > What does the status of my payments mean?

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What does the status of my payments mean?

Here are some definitions to help you understand the status of a payment:

Cleared

  • Payments received: The eCheque you received has cleared and the funds are in your account.

Completed

  • Adding funds from your bank account: The transfer is complete and the funds are in your account.
  • Payments received: The transaction is complete and the funds are in your account.
  • Payments sent: The recipient received your payment.
  • Subscriptions: All payments for this subscription are complete.
  • Withdrawals to your bank account: The funds have been transferred and should be in your bank account within a few business days.
Pending
  • Adding funds from your bank account: Your bank transfer is in progress. The funds will appear in your PayPal account once it is processed.
  • Money requests: This money request is unpaid.
  • If you sent the money request, you can edit, send a reminder or cancel the request.
  • If you received the money request, you can choose whether or not you pay.
  • Withdrawals to your bank account: Your withdrawal of funds to your bank account is in progress. The funds will appear in your bank account once it is processed.
Cancelled
  • Money requests: This request was cancelled by you or the sender.
  • Payments sent: You cancelled this payment, and so the money was returned to your account.
  • Subscriptions: The subscription was cancelled and no more payments will be made.
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