Help Centre - Personal Account
Home
  • Home
  • Payments and Transfers
  • Disputes and Limitations
  • My Account
  • My Wallet
  • Login & Security
  • Seller Tools

Why did I get API error code 10502?

Issue
PayPal returned error code 10502 - This transaction cannot be processed. Please use a valid credit card.

Cause
The credit card used has expired.

Solution
Ask the customer to use another payment method and retry the transaction.

Note: See the Developer Portal for a complete list of NVP/SOAP API error codes.

More ways we can help

We'll use cookies to improve and customise your experience if you continue to browse. Is it OK if we also use cookies to show you personalised ads? Learn more and manage your cookies