Where do I find the PayPal code to confirm my card?

You’ll find your 4-digit PayPal code on your debit or credit card statement near the charge amount. If your online card statement shows "pending" transactions, you’ll see the code within minutes. Otherwise, your online card statement will show the code 2-3 business days after we apply the charge. We can't provide the code by email or phone.

Your code will appear in the item description section of your statement and will look like this:


PayPal*1234 CODE or PP*1234 CODE

Here's how to finish confirming your card with your 4-digit PayPal code from a web browser:

  1. Go to your Wallet.
  2. Click the card you want to confirm.
  3. Enter the 4-digit code and click Confirm.

If you don’t confirm your card, you’ll get the small amount back automatically 75 days from the date of the charge. In certain jurisdictions, the credit may not actually post to your card for 30 more days.

If you remove your card or close your account before receiving the refund, the refund may fail. In that case, simply contact us and we’ll manually refund the charge.

More ways we can help

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