Help Centre - Personal Account
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How do I confirm I received an item?

Here's how to confirm that you've received an item:  

  1. Go to your Activity.
  2. Find and click the original payment for the item. 
  3. Click Confirm receipt
  4. Click Yes to confirm that you received the order. 

When you click Yes, the payment will be available to your seller.

To help protect the security of your transaction, the button to confirm receipt is available 48 hours after your payment date.

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