Pushing the boundaries to be better with Give Fun

Jul 13 2020 | Andrew Munro

This Singapore-based seller of party supplies, balloons and decorations is “serious about fun”. To support an excellent customer experience and help attract new customers, it chose PayPal.
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Providing fun is a serious matter for Adrian and Nizz. When the couple couldn’t find party decorations for their wedding, 8 years ago, they solved the problem by starting their own business. Today, Give Fun provides party supplies to individuals and businesses in Singapore and around the world.

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Improving experience to win new customers.

Attracting and retaining customers requires a constant focus on providing a fantastic customer experience, from the initial confidence to browse, right through to payment and delivery. Give Fun wanted a partner that could help deliver new customers while also making its admin processes secure and simple to manage.

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Picking a partner for easy management and excellent experience.

Give Fun chose PayPal because “it gives our customers a sense of confidence and makes transacting a breeze.” With easy integration and management, PayPal frees the Give Fun team to focus on the rest of its business, as Adrian How Wei Liong says, “pushing the boundaries to be better and different.”

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Business growing by 35%.

Customers enjoy a seamless and secure online payment experience without leaving the Give Fun website. For business customers and those with extra requirements, PayPal Payment Request enables effortless payment of special orders. Give Fun now has customers in the US, Australia, Malaysia and Indonesia. Over the last two years, revenue has grown by over 35%.
 

“PayPal is the gold standard of payment solutions. It is truly ‘set-and-forget’ because it works so well. PayPal does all the heavy lifting of securing customer payments, fraud and scam detection, and international payments, giving us the peace of mind to focus on other aspects of customer service. Its huge worldwide user population also gives us the potential to reach millions of customers.”

Adrian How Wei Liong, Owner, Give Fun

 
To read more about how PayPal could support your growing business with “set and forget” management, powerful business tools and a fantastic customer experience, click here.
 
The contents of this site are provided for informational purposes only. The information in this article does not constitute legal, financial, IT, business or investment advice of any kind and is not a substitute for any professional advice. You should always obtain independent, professional accounting, financial, IT and legal advice before making any business decision.
The contents of this site are provided for informational purposes only. The information in this article does not constitute legal, financial, IT, business or investment advice of any kind and is not a substitute for any professional advice. You should always obtain independent, professional accounting, financial, IT and legal advice before making any business decision.

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