Phishing Guide Part 3 - PayPal

Phishing Guide Part 3

Ways to combat scam email and websites.

Remember, when it comes to phishing, you are in control. To protect your personal financial information, ignore the requests in the email.

  • Never provide any information.
  • Never click on any link that seems suspicious.

How to report a phishing email.

We take online fraud seriously by investigating phishing emails reported to us. Follow these steps:

  1. Forward the entire email to
  2. Do not alter the subject line or forward the message as an attachment.
  3. Delete the suspicious email from your email account.

We’ll let you know quickly if the email is legitimate. Your vigilance helps protect other PayPal users.

A genuine PayPal email will never ask for:

  • Credit and debit card numbers
  • Bank account numbers
  • Driver's license numbers
  • Email addresses
  • Passwords
  • Your full name

A genuine PayPal email will never include:

  • Attachments
  • Software

Use tools to fight phishing.

We have assembled helpful resources to protect you from identity theft and to single out potential fraud sites:

More steps to protect you from phishing.

  • Monitor your PayPal account. Check your account periodically for suspicious activity. If you notice unauthorized use, report it to us. PayPal protects you 100% against unauthorized payments sent from your account.
  • Keep security software current. Update your firewalls and security patches frequently.
  • Be smart about your password. Change passwords often and use unique passwords that include letters, numbers, and symbols.

Additional resources for everyone.

To learn more Online Safety Essentials, go to:

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