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There are no monthly, setup or cancellation fees, and it's free to make purchases in New Zealand.
When buying from an international seller, a currency conversion fee may apply. We'll always show you the exchange rate which includes this fee before adding it to your purchase amount.
Free Buyer Protection - If an eligible item doesn't arrive, or wasn't what you were expecting, you shouldn't have to pay for it. With our Buyer Protection, we may help resolve issues involving eligible purchases for free.
See "Exhibit A - Fees" in the User Agreement for full details.
For each domestic payment you receive, a transaction fee of 3.4% of the total sale plus a fixed fee of $0.45 NZD will be taken from your received funds. If you sell a lot, you can apply for our discounted merchant rates.
You can send a payment to anyone with just their email address. It's a convenient and simple way to split bills with friends or collect payments from a group. A fee may apply when you send or receive a personal payment.
For sending or receiving a personal payment within New Zealand: