Policy Updates

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Past Policy Updates

 

This page shows important changes that were made to the PayPal service, its User Agreement, or other policies.

*For past policy updates earlier than December 2013, please view this PDF.

*For past policy updates between Jan 2014 and Dec 2018, please view this PDF.

 

This page informs users in advance of important changes to the PayPal service, its User Agreement, or other policies. This page displays policy updates with future effective dates. Go to “Past Policy Updates” for previous policy updates.

 

Notice of Amendment to PayPal Legal Agreements

Issued: September 29, 2020

Please read this document.

We’re making changes to the legal agreements that govern your relationship with PayPal.

We encourage you to carefully review the notices below so that you are familiar with these upcoming changes.

There is no further action needed from you as these changes will take place automatically on

December 16, 2020.

 

In the event you would prefer to decline these changes and close your account, you can do so prior to December 16, 2020 without incurring any additional charges.

All changes and updates to the legal agreements are on this page highlighted in italic. This highlighting shall ensure better traceability of the changes and updates applied.

Amendments made for linguistic adjustment, to correct or remove orthographical and grammatical mistakes, or changes to the formatting are not highlighted. This does also apply where we have corrected or standardized numbering and references.

 

UPDATES TO THE PAYPAL USER AGREEMENT

Effective date: December 16, 2020

  • Please click HERE to view an updated copy of the intended changes.

You can find the current PayPal User Agreement by clicking here or accessing it via the “Legal” or “Legal Agreements” footer on most PayPal site pages.

About Your Account – Opening an Account – Commercial Entity Status

We have amended the wording in the section to reflect that upon reaching certain thresholds or involving certain business segments or activities, the Commercial Entity Agreements can apply to any type of PayPal account you hold.

About Your Account – Opening an Account – Safe use of your PayPal account

In this section, we have added the requirement to keep the number of a phone to which you are the primary user current in your PayPal account profile.

Making A Payment – General provisions for making a payment – Your payment instruction

We added a new paragraph at the end of this section about giving you the option to select certain recipients as "trusted beneficiaries" for a faster payment experience.

Receiving Payments – Refunds and reversals of payments – Dispute fees

We are establishing a dispute fee and its terms and conditions for sellers.

Receiving Payments – Refunds and reversals of payments – Chargeback fee

We have added a new section dealing with the Chargeback fee for clarification.

Schedule 1: Table of Fees

A3.2. Fees for Withdrawing your Balance

We have introduced a fee for withdrawals to a U.S. bank account associated with your PayPal account.

A3.3. Chargeback Fee and Dispute Fee

We have broken own section A3.3. into two sub-sections: A3.3.1. Chargeback Fee, which remains unchanged, and A3.3.2. Dispute Fee which is dealing with our newly introduced Dispute Fee.

 

UPDATES TO THE PAYPAL ONLINE CARD PAYMENT SERVICES AGREEMEN

4. Information Security; Data Protection; Data Portability

We have amended section 4.6. to talk about a Data Protection Addendum rather than a schedule (as a result, Schedule 2 has been removed) and we have added a new section 4.7. on Data Portability.

 

UPDATES TO THE COMMERCIAL ENTITY AGREEMENT

We have removed the limitation to PayPal Premier or Business Accounts from the first paragraph of the Commercial Entity Agreement.

 

UPDATES TO THE PRIVACY STATEMENT

We are updating our data processing terms to reflect that PayPal is a data controller for payment processing and fraud services.

 

iZETTLE

We have added new terms for our iZettle service to our Legal Agreements page.

 

Notice of Amendment to PayPal Legal Agreements

Issued: June 16, 2020

Please read this document.

We’re making changes to the legal agreements that govern your relationship with PayPal.

We encourage you to carefully review the notices below so that you are familiar with these upcoming changes.

There is no further action needed from you as these changes will take place automatically on

 

September 14, 2020.

 

In the event you would prefer to decline these changes and close your account, you can do so prior to September 14, 2020 without incurring any additional charges.

All changes and updates to the legal agreements are on this page highlighted in italic. This highlighting shall ensure better traceability of the changes and updates applied.

Amendments made for linguistic adjustment, to correct or remove orthographical and grammatical mistakes, or changes to the formatting are not highlighted. This does also apply where we have corrected or standardized numbering and references.

 

Updates to the PayPal User Agreement

Effective date: September 14, 2020

  • Please click HERE to view an updated copy of the intended changes.

You can find the current PayPal User Agreement by clicking here or accessing it via the “Legal” or “Legal Agreements” footer on most PayPal site pages.

 

Making A Payment – Buyer Protection

In this section, we have re-introduced the PayPal Buyer Protection Policy into the User Agreement and reworded its terms for global alignment.

 

Receiving Payments – Impact of PayPal Buyer Protection on Sellers

We have amended the wording in the "Impact of PayPal Buyer Protection on Sellers" sub-section: If you are a seller and lose a claim under PayPal Buyer Protection and the buyer’s claim was that the item received was Significantly Not as Described, you may not receive the item back, or you may be required to accept the item back and pay for the return shipping costs.

 

Schedule 1: Table of Fees

A2.4./A2.5. Receiving Payments Through QR Codes in Person

We have introduced new section A2.4./A2.5. in our Table of Fees outlining the fees that will apply to (casual) sellers for receiving payments through our new QR code solution.

 

Introducing the PayPal Business Debit Mastercard Cardholder Agreement

Effective date: September 14, 2020

We are newly introducing the PayPal Business Debit Mastercard Cardholder Agreement.

You can find the PayPal Business Debit Mastercard Cardholder Agreement by clicking here or accessing it via the “Legal” or “Legal Agreements” footer on the Italian PayPal site

 

Updates to the PayPal Online Card Payment Services Agreement

Effective Date: September 14, 2020

You can find the amended PayPal Online Card Payment Services Agreement below the version of that document currently in force by clicking here or accessing it via the “Legal” or “Legal Agreements” footer on most PayPal site pages.

 

Amendment to section 2.5 Fixed Fees

We have amended section 2.5 Fixed Fees. The new section reads as follows (with amendments underlined):2.5. Fixed Fees

Fixed Fees are based on the currency received, as follows:

Argentine Peso:

2.00 ARS

New Zealand Dollar:

$0.45 NZD

Australian Dollar:

$0.30 AUD

Norwegian Krone:

2.80 NOK

Brazilian Real:

0.60 BRL

Philippine Peso:

15.00 PHP

Canadian Dollar:

$0.30 CAD

Polish Zloty:

1.35 PLN

Czech Koruna:

10.00 CZK

Russian Ruble

10.00 RUB

Euro:

€0.35 EUR

Singapore Dollar:

0.50 SGD

Danish Kroner:

2.60 DKK

Swedish Krone:

3.25 SEK

Hong Kong Dollar:

$2.35 HKD

Swiss Franc:

0.55 CHF

Hungarian Forint:

90 HUF

Taiwan New Dollar:

10.00 TWD

Israeli New Shekel:

1.20 ILS

Thai Baht:

11.00 THB

Japanese Yen:

¥40 JPY

Turkish Lira:

0.45 TRY

Malaysian Ringgit:

2 MYR

UK Pounds Sterling:

£0.30 GBP

Mexican Peso:

4.00 MXN

US Dollar:

$0.30 USD

 

Notice of Amendment to PayPal Legal Agreements

Issued: March 19, 2020 (for Effective Dates see each individual agreement below)

Please read this document.

We’re making changes to the legal agreements that govern your relationship with PayPal.

We encourage you to carefully review the notices below so that you are familiar with these upcoming changes.

There is no further action needed from you as these changes will take place automatically on the Effective Dates shown below. In the event you would prefer to decline these changes and close your account, you can do so prior to the Effective Date without incurring any additional charges.

 

Updates to the PayPal Alternative Payment Methods Agreement

Effective Date: March 19, 2020

You can find the current PayPal Alternative Payment Methods Agreement by clicking here or accessing it via the “Legal” or “Legal Agreements” footer on most PayPal site pages.

1. No additional fees for receiving international APM payments

We have amended section 3 (Using APM functionality) to clarify that the additional percentage-based fee for receiving international commercial transactions set out in the User Agreement does not apply when you receive APM payments.

2. Annex 1 – APMs

We have amended Annex 1 to introduce Blik (as a standalone service), Multibanco, POLi and Trustpay as new APMs.

3. Other changes

Sections of the PayPal Alternative Payment Methods Agreement have been amended to clarify and reorganise existing wording and correct minor typographical errors.

 

Updates to the PayPal Acceptable Use Policy

Effective Date: March 19, 2020

You can find the PayPal Acceptable Use Policy currently in force by clicking here or accessing it via the “Legal” or “Legal Agreements” footer on most PayPal site pages.

1. Contact information

The contact information in the sections headed “Activities Requiring Approval” and “Violations of the Acceptable Use Policy” has been updated. Instead of sending an email to PayPal, you can complete a webform to submit your query or filing under those sections.

 

Updates to the User Agreement

Effective Date: March 19, 2020

You can find the current PayPal User Agreement by clicking here or accessing it via the “Legal” or “Legal Agreements” footer on most PayPal site pages.

  1. New checkout solution

On and from the Effective Date, we may alternatively refer to the following products/functionalities (mentioned in the sections relating to the new checkout solution in the PayPal User Agreement) by their new names on our website and other written materials:

Current name

New name

PayPal Complete Payments

new checkout solution included in the PayPal Commerce Platform

Custom Card Fields

Advanced Credit and Debit Card Payments

Payments without a PayPal account service

Basic Credit and Debit Cards Payments

Fraud Tool / Custom Card Fields Fraud Management Filters

Fraud Protection

The new names will appear in the PayPal User Agreement on and from June 16, 2020. Please click HERE to view an updated copy of the changes intended to take effect on June 16, 2020.

  1. Mass Payments

On and from the Effective Date, we may alternatively refer to Mass Payments by its new name “Payouts” on our website and other written materials. The new name will appear in the PayPal User Agreement on and from June 16, 2020. Please click HERE to view an updated copy of the changes intended to take effect on June 16, 2020.

  1. Other changes

Sections of the PayPal User Agreement have been amended to clarify and reorganise existing wording and correct minor typographical errors.

 

Updates to the PayPal Online Card Payment Services Agreement

Effective Date: March 19, 2020

You can find the current PayPal Online Card Payment Services Agreement by clicking here or accessing it via the “Legal” or “Legal Agreements” footer on most PayPal site pages.

1. Changes of names of various products and functionalities

On and from the Effective Date, we will alternatively refer to the following products/functionalities by their new names on our website and other written materials:

Current name

New name

Custom Card Fields

Advanced Credit and Debit Card Payments

Fraud Tool / Custom Card Fields Fraud Management Filters

Fraud Protection

Custom Card Fields API

Advanced Credit and Debit Card Payments API

 

2. Other changes

Sections of the PayPal Online Card Payment Services Agreement have been amended to clarify and reorganise existing wording and correct minor typographical errors.

 

Updates to the User Agreement

Effective Date: June 16, 2020

  • Please click HERE to view an updated copy of the intended changes.

You can find the current PayPal User Agreement by clicking here or accessing it via the “Legal” or “Legal Agreements” footer on most PayPal site pages.

1. Actions We May Take If You Engage In Any Restricted Activities - Violations of the Acceptable Use Policy (new section)

We have added a new section which sets out our rights to deduct amounts in respect of damages which arise when you use your PayPal account primarily for the purposes of your trade, business, craft or profession and you violate the Acceptable Use Policy. The new section reads as follows (shown with headings of the root clauses for context and abridged for brevity, with amendments underlined):

“…

Restricted Activities And Holds

Actions We May Take if You Engage in Any Restricted Activities

If you use your PayPal account primarily for the purposes of your trade, business, craft or profession and you violate the Acceptable Use Policy, then:

  • in addition to being subject to the above actions you will be liable to PayPal for the amount of PayPal's damages caused by your violation of the Acceptable Use Policy;
  • you acknowledge and agree that USD 2,500.00 (or the prevailing equivalent in the currency of the country in which you reside) per violation of the Acceptable Use Policy is:
    • a reasonable minimum estimate of PayPal's actual damages considering all currently existing circumstances, including the relationship of the sum to the range of harm to PayPal that reasonably could be anticipated;
    • reasonable and proportionate in its application to the provision of the Services to you; and
    • necessary, but no more than sufficient, to protect PayPal’s legitimate interest in your compliance with the Acceptable Use Policy; and

PayPal may deduct such damages directly from any existing balance in any PayPal account you control.

…”

2. Other Legal Terms – Our Rights – Information About You

We have amended the section headed “Other Legal Terms – Our Rights – Information About You” to clarify your obligations to provide PayPal with information about you to facilitate our actions described in the user agreement, enable us to reduce the risk of fraud or comply with our regulatory (including anti-money laundering) obligations. The section headed “Other Legal Terms – Our Rights – Information About You” now reads as follows (shown with headings of the root clauses for context, with amendments underlined):

“…

Other Legal Terms

Our Rights

Information About You

We may request information from you as we reasonably require to facilitate our actions described in this user agreement, enable us to reduce the risk of fraud or comply with our regulatory (including anti-money laundering) obligations. You must comply with these requests in a timely fashion. This may involve you faxing, emailing or otherwise providing to us at your own expense identification documents and information about your finance and operations (such as your most recent financial statements and merchant processing statements).

…”

3. Fees – Commercial Transaction Refunds

As a reminder (as notified on January 2, 2020) section A3.4 (Commercial Transaction Refunds) of Schedule 1 (Table of Fees) was amended on March 5, 2020 to clarify that, if you carry out a refund of a Commercial Transaction payment, all of the fees originally paid by you to receive the payment will not be returned to you. The amendment to section A3.4 (Commercial Transaction Refunds) of Schedule 1 (Table of Fees) which took effect on March 5, 2020 will continue to read and be applied on and after the Effective Date.

This amendment does not take effect for users registered with PayPal as residents of Ireland until further immediate notice of the change, to be published by PayPal on the Policy Updates page (accessible via the Legal footer on most PayPal site pages) on or after March 5, 2020 (as PayPal may determine in its sole discretion).

4. Other changes

Sections of the PayPal User Agreement have been amended to clarify and reorganise existing wording and correct minor typographical errors including the following existing sections:

Section

Amendment

About Your Account – Welcome to PayPal! (last paragraph)

The reference to “60 days” has changed to “two months”.

About Your Account – Closing Your PayPal Account (last paragraph)

The reference to “60 days” has changed to “two months”.

 

Updates to the PayPal Online Card Payment Services Agreement

Effective Date: June 16, 2020

You can find the amended PayPal Online Card Payment Services Agreement below the version of that document currently in force by clicking here or accessing it via the “Legal” or “Legal Agreements” footer on most PayPal site pages.

1. Vaulting Tool

We are pleased to introduce our new Vaulting Tool. We have added new section 7.2 (Vaulting Tool) and updated section 10 (Definitions) with terms specific to the new Vaulting Tool.

2. Account Updater Service

We are also pleased to introduce our new Account Updater Service. We have added new section 7.3 (Account Updater Service) and updated section 10 (Definitions) with terms specific to the new Account Updater Service.

3. Scope of Products

We have amended the section headed “About this Agreement” to clarify that:

  • if you are offered and choose to use any Product, Online Card Payment Service or functionality (including technology) mentioned in the PayPal Online Card Payment Services Agreement , the terms of the PayPal Online Card Payment Services Agreement relating to that Product, Online Card Payment Service or functionality apply to you.
  • Fraud Protection is now also an optional additional service in the PayPal Website Payments Pro suite of functionality.
  • the following functionalities are now optional additional services in the Advanced Credit and Debit Card Payments suite of functionality:
    • any PayPal Hosted Solution functionality;
    • the Vaulting Tool; and
    • the Account Updater Service.

The section headed “About this Agreement” now reads as follows (abridged for brevity and shown with headings of root clauses for context, with amendments underlined):

“…

About this Agreement

By integrating or using any of the Products or Online Card Payment Services you agree to be bound by the terms of this Agreement. If you are offered and choose to use any Product, Online Card Payment Service or functionality (including technology) mentioned in this Agreement, the terms in this Agreement relating to that Product, Online Card Payment Service or functionality apply.

The Products are:

  • PayPal Hosted Solution - a suite of functionality consisting of Express Checkout, Direct Payments API, Virtual Terminal and Fraud Management Filters as standard. Optional additional services include Fraud Protection, Advanced Fraud Management Filters and the Recurring Payments Tool.
  • Advanced Credit and Debit Card Payments - a suite of functionality consisting of the Advanced Credit and Debit Card Payments API as standard and Fraud Protection as an optional additional service. We may also offer you as optional additional services any of the following:
    • any PayPal Hosted Solution functionality;
    • the Vaulting Tool; and
    • the Account Updater Service.
  • eTerminal – the eTerminal functionality as a standalone Product.

 

Notice of Amendment to PayPal Legal Agreements

Issued: January 2, 2020 (for Effective Dates see each individual agreement below)

 

Please read this document.

We're making changes to the legal agreements that govern your relationship with PayPal.

We encourage you to carefully review the notices below so that you are familiar with these upcoming changes.

There is no further action needed from you as these changes will take place automatically on the Effective Dates shown below. In the event you would prefer to decline these changes and close your account, you can do so prior to the Effective Date without incurring any additional charges.

 

Updates to the User Agreement

Effective Date: March 5, 2020

  • Please click HERE to view an updated copy of the intended changes.

You can find the current PayPal User Agreement by clicking here or accessing it via the “Legal” or “Legal Agreements” footer on most PayPal site pages.

 

1. Fees – Commercial Transaction Refunds

Section A3.4 (Commercial Transaction Refunds) of Schedule 1 (Table of Fees) is amended to clarify that, if you carry out a refund of a Commercial Transaction payment, all of the fees originally paid by you to receive the payment will not be returned to you. Section A3.4 (Commercial Transaction Refunds) of Schedule 1 (Table of Fees) (presented in context with the column headings) now reads as follows (with amendments shown underlined):

“…

A3.4 Commercial Transaction Refunds

If you refund a Commercial Transaction payment, there are no fees to make the refund, but the fees you originally paid to receive the payment are not returned to you.

…”

 

2. Other changes

Sections of the PayPal User Agreement have been amended to clarify and reorganise existing wording and correct minor typographical errors.

Updates to the User Agreement

Effective: 11 December 2019

We’re unveiling an entirely redesigned User Agreement for our customers. We’ve worked hard to make this new User Agreement a more user-friendly experience with content that makes it easier for you to understand your rights and obligations when it comes to using PayPal’s products and services.

Here’s what we’ve done:

  1. We’ve redesigned the User Agreement to simplify its format, with new colour-coded headings so you can find the information most relevant to your account more easily. We’ve revised and reorganised the content of the User Agreement to be easier to follow and to include information where you’d naturally look for it. We’re not changing the meaning of what we say, only how we say it and where you can find it.

B. An updated User Agreement, will be available after 10 October 2019. Please click HERE to view once available.

Notice of Amendment to PayPal Legal Agreements

Issued: October 21, 2019 (for Effective Dates see each individual agreement below)

Please read this document.

We’re making changes to the legal agreements that govern your relationship with PayPal.

We encourage you to carefully review the notices below so that you are familiar with these upcoming changes.

There is no further action needed from you as these changes will take place automatically on the Effective Dates shown below. In the event you would prefer to decline these changes and close your account, you can do so prior to the Effective Date without incurring any additional charges.

Notice of amendment to the PayPal Alternative Payment Methods Agreement.

Effective Date: October 21, 2019

You can find the current PayPal Alternative Payment Methods Agreement by clicking here or accessing it via the “Legal” or “Legal Agreements” footer on most PayPal site pages.

  1. Annex 1 – APMs

We have amended Annex 1 to introduce Finnish (Verkkopankki), PayU (including Blik where powered by PayU) and Trustly as new APMs.

 

Notice of Amendment to PayPal Legal Agreements

Issued: October 1, 2019 (for Effective Dates see each individual agreement below)

Please read this document.

We’re making changes to the legal agreements that govern your relationship with PayPal.

We encourage you to carefully review the notices below so that you are familiar with these upcoming changes.

There is no further action needed from you as these changes will take place automatically on the Effective Dates shown below. In the event you would prefer to decline these changes and close your account, you can do so prior to the Effective Date without incurring any additional charges.

Notice of amendment to the PayPal Local Payment Methods Agreement.

Effective Date: October 1, 2019

You can find the current PayPal Local Payment Methods Agreement by clicking here or accessing it via the “Legal” or “Legal Agreements” footer on most PayPal site pages.

  1. Change of name

The PayPal Local Payment Method Agreement is now called the PayPal Alternative Payment Methods Agreement. A Local Payment Method (LPM) is now called an Alternative Payment Method (APM). Corresponding changes have been made to other related terminology and to other agreements to reflect the new terminology.

  1. No Seller Protection

We have added a note to section 4 as a reminder that, as already agreed in section 11.10 of the PayPal User Agreement, Seller Protection does not apply to APM payments.

  1. Annex 1 – APMs

We have amended Annex 1 as follows:

  • to confirm that it is now possible for a merchant to use PayPal to refund the payer of a MyBank payment; and
  • to introduce Przelewy24 (P24) as a new APM.

Notice of Amendment to PayPal Legal Agreements

Issued: August 19, 2019 (for Effective Dates see each individual agreement below)

Please read this document.

We’re making changes to the legal agreements that govern your relationship with PayPal.

We encourage you to carefully review this notice to familiarise yourself with the changes that are being made.

There is no further action needed from you as these changes will take place automatically on the Effective Dates shown below. In the event you would prefer to decline these changes and close your account, you can do so prior to the Effective Date without incurring any additional charges.

 

Notice of amendment to the PayPal User Agreement.

Effective Date: August 19, 2019, 2019

You can find the current PayPal User Agreement currently in force by clicking here or accessing it via the “Legal” or “Legal Agreements” footer on most PayPal site pages.

  1. Terms of use of our new checkout solution
  • We have introduced a fee for receiving American Express Card payments using Custom Card Fields (where we allow you to receive such payments) to section A2.2.2 of Schedule 1.

Amended section A2.2.2 of Schedule 1 now read as follows (with changes shown underlined):

“…

A2.2.2 Fees for using the new checkout solution

Payments from cards (Visa, Mastercard or Maestro) using Custom Card Fields *

Payments from American Express cards using Custom Card Fields

Card-funded payments from users of our Payments without a PayPal account service

Payments from Local Payment Methods

Other payments

Fee

Blended Pricing Fee Structure

Interchange Plus Fee Structure

3.5%

1.20% + Fixed Fee

1.20% + Fixed Fee

Interchange Fee + 1.20% + Fixed Fee

 

1.20% + Fixed Fee

3.40% + Fixed Fee

* See the PayPal Online Card Payment Services Agreement (PayPal Hosted Solution and eTerminal Agreement) for information about the Interchange Plus Fee Structure and Blended Pricing Fee Structure and your choices.

…”

Notice of amendment to the PayPal Online Card Payment Services Agreement (formerly the PayPal Hosted Solution and eTerminal Agreement)

Effective Date: August 19, 2019

You can find the PayPal Online Card Payment Services Agreement currently in force by clicking here or accessing it via the “Legal” or “Legal Agreements” footer on most PayPal site pages.

  1. Fees

We have amended the PayPal Online Card Payment Services Agreement to:

  • reduce some of the fees we currently charge you for receiving card payments using our Custom Card Fields Product; and
  • introduce our fees for receiving payments from American Express cards where we allow you to receive such card payments.

Sections 2.4 and 2.5 now read as follows:

“…

2.4 Transaction Fees for Card Payments under the Blended Pricing Fee Structure

The following fees apply to each domestic payment you receive from the following types of cards using the following Products under the Blended Pricing Fee Structure:

Product

Card Type

Fee

PayPal Hosted Solution

Visa, Mastercard

Blended Pricing Fee Structure

2.50% + Fixed Fee

Interchange Plus Fee Structure

Interchange Fee

(approximately ranges from 0.20% to 2.00%)

+ 2.05%

+ Fixed Fee

eTerminal

Visa, Mastercard

Blended Pricing Fee Structure

2.50% + Fixed Fee

 

Interchange Plus Fee Structure

Interchange Fee

(approximately ranges from 0.20% to 2.00%)

+ 2.05%

+ Fixed Fee

Custom Card Fields

Visa, Mastercard

Blended Pricing Fee Structure

1.20% + Fixed Fee

Interchange Plus Fee Structure

Interchange Fee

(approximately ranges from 0.20% to 2.00%)

+ 1.20%

+ Fixed Fee

American Express

3.5%

On and from June 6, 2019 the PayPal Merchant Rate no longer applies. In place of the PayPal Merchant Rate, the PayPal Standard Rate applies.

  1. Other changes

Sections of the PayPal Online Card Payment Services Agreement have been amended:

  • to clarify and reorganise existing wording, including the following existing sections:

Section

Amendment

New section 5.5

This is a new section which contains terms which apply to you if we allow you to receive payments from American Express cards.

Section 8.1 (Termination and suspension – By you)

We have added some terms which give you more flexibility to stop or terminate your use of Custom Card Fields. We have also added a provision which relates to how you may stop your acceptance of American Express card payments, if we allow you to receive such payments.

; and

  • correct minor typographical errors.

Notice of amendment to the PayPal User Agreement.

Effective Date: August 19, 2019

You can find the PayPal User Agreement currently in force by clicking here or accessing it via the “Legal” or “Legal Agreements”footer on most PayPal site pages.

1. Refused Transactions and Refunds

We are amending sections 4.6 (Refused Transactions), 5.7 (Your Refund Policy, Data Protection, Privacy Policy and Security) and A3.1.2 in Schedule 1 (Table of Fees) to clarify what happens when a payment is refused or later refunded by the recipient (including where the original payment involved a currency conversion and where a currency conversion (and, in some cases, a currency conversion fee) applies to the returned amount).

Section 4.6 is amended accordingly for payers receiving returned payments and is also renamed “Refused Transactions and Refunds sent by the recipient”..

Section 5.7 is amended accordingly for recipients sending refunds or refusing payments and is also renamed “Refunds, Refused Payments, Your Refund Policy, Data Protection, Privacy Policy and Security” with a new section 5.7.1 (Refunds and Refused Payments) added for the purpose of this clarification.

Section A3.1.2 in Schedule 1 (Table of Fees) is amended accordingly.

Sections 4.6 and 5.7.1 now read as follows (presented in context with their root clauses and with added wording underlined):

“…

4.6 Refused Transactions and Refunds sent by the recipient.

We may allow the recipient of your payment to:

  • refuse to accept it; or
  • decide to accept it and then use our Service to send you a refund of all or any part of the amount of the payment later.

We will return the amount of any refused payment or refunded payment to your Balance. We will return the amount of an unclaimed payment to your Balance within 30 Days after the date you initiated the payment.

If any amount of any payment is returned to you in any of the ways outlined above, we may convert the returned amount for you into either:

  • the currency of the Balance you used for the original payment (before any conversion into the currency received by the recipient happened);
  • the original opening currency of your Account; or
  • US dollars (opening a Balance in that currency for you, if you don’t have one already).

If the original payment you sent involved a currency conversion we will convert the returned amount from the currency received by the recipient as follows:

  • if the amount is returned within 1 day of the date of the original payment, we will use the transaction exchange rate applicable on the date of the original payment, so that you receive the original amount (including the currency conversion fee you paid) in the original currency you converted from for the original payment; and
  • if the amount is returned after 1 day of the date of the original payment, we will use the transaction exchange rate applicable at the time of the conversion of the returned amount. See section 8.2 for more information about how we set the transaction exchange rate. Note that, for the purpose of this particular return conversion:

You agree to bear the currency conversion fee set out at section A3.1.2 for any currency conversion carried out for you on any amount returned to you in the ways outlined above. The transaction exchange rate includes the currency conversion fee. The transaction exchange rate may be applied immediately and without notice to you. See section 8.2 for more information about the transaction exchange rate.

We may also automatically withdraw the returned amount from your Balance and transfer the funds back to the funding source you used for the original payment. Withdrawals can also involve a currency conversion – see section 6.

We may decide to not charge your original Funding Source for the original payment in the first place if the the amount is returned to your Balance as outlined above before the payment from your original Funding Source to PayPal to fund your original payment has settled.

The returned amount could be lower in value than your original payment amount. This can happen as a result of:

  • the recipient sending you a refund lower in value than your original payment amount. As we are only a payment service provider, we cannot know what you are entitled to from the original payment recipient as a refund or why the recipient sent the refund in a particular amount; or
  • transaction exchange rate fluctuations.

PayPal is not responsible for any loss resulting from the recipient's decision to refuse or refund your payment, except to the extent that a refund sent by the recipient is a payment executed incorrectly by PayPal (see section 12).

5.7 Refunds, Refused Payments, Your Refund Policy, Data Protection, Privacy Policy and Security.

5.7.1 Refunds and Refused Payments

If you are the recipient of a payment and we allow you to refuse a payment or send a refund of that payment to the payer:

  • you alone are (and PayPal is not) responsible for:
    • your legal and contractual obligations towards the payer for any amount you return to the payer; and
    • any difference between the cost to the payer of making the original payment and the value of the amount returned to the payer (for instance, as a result of transaction exchange rate fluctuations) except to the extent that the refund is a payment executed incorrectly by PayPal (see section 12).

5.7.2 Refund Policy

5.7.3 Data Protection and Privacy Policy

5.7.4 Security

A3.1 Currency Conversion


A3.1.2 For all other transactions involving a currency conversion (including conversion of amounts returned to you as refunds or refused payments):

…”

2. Fees for receiving Commercial Transaction payments

We are changing our Commercial Transaction payment Fees as follows:

  • The Fee for Receiving Domestic payments (Selling) for users in Italy using the new checkout solution at section A2.2.2 is changed to:
    • 1.20% + Fixed Fee for receiving:
      • payments from cards through Custom Card Fields if you are on the Blended Pricing Fee Structure
      • card-funded payments from users of our Payments without a PayPal account service; and
      • payments from Local Payment Methods;
    • Interchange Fee + 1.20% + Fixed Fee for receiving payments from cards through Custom Card Fields if you are on the Interchange Plus Fee Structure; and
    • 3.40% + Fixed Fee for receiving all other types of payments.
  • On and from August 19, 2019 the Merchant rate at section A2.2.3 in Schedule 1 (Table of Fees) no longer applies to any Italian merchant. In place of the Merchant rate, the standard rate of 3.40% + Fixed Fee applies to each to all domestic Commercial Transaction payment received by Italian merchants.
  • The additional percentage-based Cross Border Fees set out in the table at section A2.3 of Schedule 1 (Table of Fees) for receiving payments from Northern Europe, US/Canada or Europe II are increasingand are now as follows:

Sender’s country

Cross Border Fee

Europe I / Northern Europe

0.5%

Europe II US / Canada / Rest of the world

2.0%

 

  • The Fixed Fee for payments received in UK Pounds Sterling (GBP) at section A4.6 of Schedule 1 (Table of Fees) is increased to 0.30GBP.

Sections A2 and A4.6 of Schedule 1 (Table of Fees) (presented in context with the column headings) now read as follows (with amendments underlined):

“A2. Commercial Transaction payment Fees

Where there is stated to be a Fixed Fee component, please refer to A4.6 of this Schedule 1 for more details.

Activity or Event

Fee

A2.1 Sending (Buying)

Free (when no currency conversion is involved)

A2.2 Receiving Domestic payments (Selling)

A2.2.1 Italy Standard rate:
3.40% + Fixed Fee

 

A2.2.2 Fees for using the new checkout solution

Payments from cards (Visa, Mastercard or Maestro) using Custom Card Fields *

Card-funded payments from users of our Payments without a PayPal account service

Payments from Local Payment Methods

Other payments

Blended Pricing Fee Structure

Interchange Plus Fee Structure

Fee

1.20% + Fixed Fee

Interchange Fee + 1.20% + Fixed Fee

1.20% + Fixed Fee

1.20% + Fixed Fee

3.40% + Fixed Fee

 

* See the PayPal Online Card Payment Services Agreement (previously the PayPal Hosted Solution and eTerminal Agreement) for information about the Interchange Plus Fee Structure and Blended Pricing Fee Structure and your choices.


A2.2.3 Merchant rate: (Subject to application, and pre-approval by PayPal. Evaluated on a case-by-case basis, including, without limitation on the following criteria: qualifying monthly sales volume, and size of average shopping cart and an account in good standing.)

On and from August 19, 2019 the Merchant rate no longer applies to any Italian merchant. In place of the Merchant rate, the standard rate of 3.40% + Fixed Fee applies to each to all domestic Commercial Transaction payment received by Italian merchants.

A2.3 Receiving Cross Border payments (Selling)

The Fee for Receiving Domestic Commercial Transaction payments applies plus an additional percentage-based Cross Border Fee as set out in the table below (depending on the sender’s country).

Note: Cross Border Euro or Swedish Krona payments made between Accounts registered in the European Union or EEA will be treated as Domestic Commercial Transaction payments for the purpose of applying Fees.

Sender’s country

Cross Border Fee

Europe I / Northern Europe

0.5%

Europe II US / Canada / Rest of the world

2.0%

A4.6 Fixed Fees for Commercial Transaction payments and Personal Transaction payments (unless otherwise stated) are based on the currency in which the payment is received, as follows:

Currency:

Fee:

Currency:

Fee:

Australian Dollar:

0.30 AUD

New Zealand Dollar:

0.45 NZD

Brazilian Real:

0.60 BRL

Norwegian Krone:

2.80 NOK

Canadian Dollar:

0.30 CAD

Philippine Peso:

15.00 PHP

Czech Koruna:

10.00 CZK

Polish Zloty:

1.35 PLN

Danish Kroner:

2.60 DKK

Russian Ruble:

10.00 RUB

Euro:

0.35 EUR

Singapore Dollar:

0.50 SGD

Hong Kong Dollar:

2.35 HKD

Swedish Krona:

3.25 SEK

Hungarian Forint:

90.00 HUF

Swiss Franc:

0.55 CHF

Israeli New Shekel:

1.20 ILS

New Taiwan Dollar:

10.00 TWD

Japanese Yen:

40.00 JPY

Thai Baht:

11.00 THB

Malaysian Ringgit:

2.00 MYR

U.K. Pounds Sterling:

0.30 GBP

Mexican Peso:

4.00 MXN

U.S. Dollar:

0.30 USD

…”

 

3. Withdrawing your Balance

We are amending section A3.2 (Withdrawing Your Balance) in Schedule 1 (Table of Fees) as follows:

  • Users in Italy will be charged a fee of 1% of the amount withdrawn to/through a card with a minimum and maximum fee depending on the currency in which the card is denominated.

Section A3.2 in Schedule 1 (Table of Fees) now reads as follows (with amendments underlined):

“…

A3.2 Withdrawing your Balance

Withdrawal directly to a bank account

Free (when no currency conversion is involved)

If you withdraw your balance in a currency other than the currency in which the balance on your Account is denominated, you will additionally be charged Currency Conversion Fees as set out above, see section 6 (Withdrawing/Redeeming E- money) for details.

Withdrawal to /through a card:

1% of amount transferred with minimum and maximum fee depending on currency withdrawn (minimum and maximum fees by currency listed below (where available)

 

Minimum Fee

Maximum Fee

United Arab Emirates Dirham

0.90 AED

36.70 AED

Australian Dollar

0.25 AUD

10.00 AUD

Bulgarian Lev

0.50 BGN

20.00 BGN

Canadian Dollar

0.25 CAD

10.00 CAD

Czech Koruna

5.70 CZK

230.00 CZK

Danish Krone

1.80 DKK

70.00 DKK

Euro

0.25 EUR

10.00 EUR

British Pound

0.20 GBP

8.00 GBP

Hong Kong Dollar

2.00 HKD

80.00 HKD

Croatian Kuna

2.00 HRK

70.00 HRK

Hungarian Forint

70.00 HUF

2900.00 HUF

Israeli New Shekel

1.00 ILS

40.00 ILS

Japanese Yen

30 JPY

1100 JPY

Kuwaiti Dinar

1 KWD

No max

Sri Lanka Rupee

50.00 LKR

1800.00 LKR

Mexican Peso

5.00 MXN

200.00 MXN

Malaysian Ringgit

1.00 MYR

40.00 MYR

Norwegian Kroner

1.00 NOK

40.00 NOK

New Zealand Dollar

0.40 NZD

15.00 NZD

Philippine Peso

10.00 PHP

500.00 PHP

Polish Zloty

1.00 PLN

40.00 PLN

Qatari Rial

1.00 QAR

40.00 QAR

Romania New Lei

1.00 RON

40.00 RON

Serbian Dinar

25.00 RSD

1000.00 RSD

Russian Rouble

20.00 RUB

700.00 RUB

Swedish Krona

2.50 SEK

100.00 SEK

Singapore Dollar

0.50 SGD

15.00 SGD

Thai Baht

8.00 THB

320.00 THB

Turkish Lira

1.50 TRY

60.00 TRY

US Dollar

$0.25 USD

$10.00USD

South African Rand

3.60 ZAR

145.00 ZAR

…”

7. Other changes

Sections of the PayPal User Agreement have been amended to clarify and reorganise existing wording and correct minor typographical errors.

 

Notice of amendment to the PayPal Online Card Payment Services Agreement (formerly the PayPal Hosted Solution and eTerminal Agreement)

Effective Date: August 19, 2019

You can find the amended PayPal Online Card Payment Services Agreement (formerly the PayPal Hosted Solution and eTerminal Agreement) below the version of that agreement currently in force by clicking here or accessing it via the “Legal” or “Legal Agreements” footer on most PayPal site pages.

  1. Fees

The fee for as outlined in the PayPal User Agreement now applies to each domestic Standard PayPal Payment you receive, instead of the PayPal Standard Rate fee for receiving such payments outlined at section 2.3.

Also, on and from August 19, 2019 the PayPal Merchant Rate outlined throughout section 2 (Fees) of the PayPal Online Card Payment Services Agreement (formerly the PayPal Hosted Solution and eTerminal Agreement ) no longer applies. This means that, in place of the PayPal Merchant Rate:

  • the fee for Receiving Domestic payments (Selling) as outlined in the PayPal User Agreement applies to each domestic Standard PayPal Payment you receive; and
  • the relevant PayPal Standard Rate applies to card payments you receive under the Blended Pricing Fee Structure or the Interchange Plus Fee Structure.

Section 2 (Fees) of the PayPal Online Card Payment Services Agreement (formerly the PayPal Hosted Solution and eTerminal Agreement) now reads as follows (with amendments underlined):

“…

2. Fees

2.1 How fees are paid. You agree to pay the fees in this Agreement as they become due without set-off or deduction. You authorise us to (and we may) collect Monthly Fees first from any available Balance in your Account and then also from the funding source(s) registered for your Account, and you authorise us to (and we may) collect fees for receiving payments from the payments you receive before those funds are credited to your account. If we are unable to collect a past due fee from your Account and its funding source(s), we may take action against you as provided in the User Agreement for unpaid fees.

Except as further provided in this Agreement, you agree to pay the fees set out in the User Agreement.

Fees will be charged in the currency of the payment received.

2.2 Monthly Fees

Product

Monthly Fee

PayPal Hosted Solution

EUR 29.00

eTerminal only

EUR 29.00

Custom Card Fields

None

 

2.3 Transaction Fees for Standard PayPal Payments

The fee for Receiving Domestic payments (Selling) as outlined in the User Agreement applies to each domestic Standard PayPal Payment you receive.

On and from August 19, 2019 the PayPal Merchant Rate no longer applies. In place of the PayPal Merchant Rate, the fee for Receiving Domestic payments (Selling) as outlined in the User Agreement applies to each domestic Standard PayPal Payment you receive.

2.4 Transaction Fees for Card Payments under the Blended Pricing Fee Structure

The PayPal Standard Rate of 2.5% + Fixed Fee applies to each domestic payment you receive from a card (Visa or MasterCard) using the Online Card Payment Services under the Blended Pricing Fee Structure.

On and from August 19, 2019 the PayPal Merchant Rate no longer applies. In place of the PayPal Merchant Rate, the PayPal Standard Rate applies.

2.5 Transaction Fees for Card Payments under the Interchange Plus Fee Structure

The PayPal Standard Rate of:

 

 

Interchange Fee (approximately ranges from 0.10% to 2.0%)
+ 2.05%
+ Fixed Fee

 

applies to each payment you receive from a card (Visa or MasterCard) using the Online Card Payment Services under the Interchange Plus Fee Structure.

On and from August 19, 2019 the PayPal Merchant Rate no longer applies. In place of the PayPal Merchant Rate, the PayPal Standard Rate applies.

2.6 Fixed Fees are based on the currency received, as follows:

Argentine Peso:

2.00 ARS

New Zealand Dollar:

$0.45 NZD

Australian Dollar:

$0.30 AUD

Norwegian Krone:

2.80 NOK

Brazilian Real:

0.60 BRL

Philippine Peso:

15.00 PHP

Canadian Dollar:

$0.30 CAD

Polish Zloty:

1.35 PLN

Czech Koruna:

10.00 CZK

Russian Ruble

10.00 RUB

Euro:

€0.35 EUR

Singapore Dollar:

0.50 SGD

Danish Kroner:

2.60 DKK

Swedish Kronor:

3.25 SEK

Hong Kong Dollar:

$2.35 HKD

Swiss Franc:

0.55 CHF

Hungarian Forint:

90 HUF

Taiwan New Dollar:

10.00 TWD

Israeli New Shekels:

1.20 ILS

Thai Baht:

11.00 THB

Japanese Yen:

¥40 JPY

Turkish Lira:

0.45 TRY

Malaysian Ringgit:

2 MYR

UK Pounds Sterling:

£0.20 GBP

Mexican Peso:

4.00 MXN

US Dollar:

$0.30 USD

 

2.7 Merchant Rate

On and from August 19, 2019 the PayPal Merchant Rate no longer applies. In place of the PayPal Merchant Rate, the Transaction Fees outlined in clauses 2.3, 2.4 and 2.5 apply, subject to the rest of this clause 2.

  1. Additional Transaction Fees

The fee for Receiving Cross Border payments (Selling) applies as outlined in the User Agreement, except that it does not apply to payments received from cards using the Online Card Payment Services under the Interchange Plus fee structure.

  1. Monthly Reports on Transaction Costs. PayPal shall make available monthly reports on transaction costs (inclusive of interchange fees) for card transactions which you process with PayPal Hosted Solution, Custom Card Fields and eTerminal. These reports will be downloadable from your PayPal account. The reports do not include any Standard PayPal Payments.

…”

  1. Other changes

Sections of the PayPal Online Card Payment Services Agreement have been amended:

  • to clarify and reorganise existing wording, including the following existing sections:

Section

Amendment

4.2 (Your PCI DSS compliance)

Further clarifications of your obligations regarding your PCI DSS compliance.

4.4 (Security of Card Data)

This section is moved to section 11 of amended Schedule 1 (Data Security Requirements)

New section 4.4 (3D Secure)

This new section clarifies your obligations regarding your use of 3D Secure.

9.2 (No warranty)

A second paragraph has been added to clarify PayPal’s rights as set out in the first paragraph where PayPal hosts your Product.

Schedule 1 (Data Security)

This schedule is renamed “Data Security Requirements” and is amended in its entirety to outline your obligations regarding data security, including provisions regarding the principles of data security, what to do in case of a data breach, data protection, card data and PCI DSS.

; and

  • correct minor typographical errors.

 

Notice of Amendment to PayPal Legal Agreements

Issued: 1 AUG, 2019 (for Effective Dates see each individual agreement below)

Please read this document.

We’re making changes to the legal agreements that govern your relationship with PayPal.

We encourage you to carefully review this notice to familiarise yourself with the changes that are being made.

There is no further action needed from you as these changes will take place automatically on the Effective Dates shown below. In the event you would prefer to decline these changes and close your account, you can do so prior to the Effective Date without incurring any additional charges.

 

Notice of amendment to the PayPal User Agreement.

Effective Date: 21 Oct 2019, 2019

You can find the PayPal User Agreement currently in force by clicking here or accessing it via the “Legal” or “Legal Agreements” footer on most PayPal site pages.

1. Fees – Currency Conversion Fees

We are increasing:

  • the Currency Conversion Fee at section A3.1.1 in Schedule 1 (Table of Fees) from 2.5% to 3.0%; and
  • the Currency Conversion Fees at section A3.1.2 in Schedule 1 (Table of Fees) from 3.5% to 4.0% for conversions into the following currencies:
  • Canadian Dollar (CAD)
  • Czech Koruna (CZK)
  • Danish Krone (DKK)
  • Euro (EUR)
  • Hungarian Forint (HUF)
  • Norwegian Krone (NOK)
  • Polish Zloty (PLN)
  • Russian Ruble (RUB)
  • Swedish Krona (SEK)
  • Swiss Franc (CHF)
  • UK Pounds Sterling (GBP)
  • US Dollar (USD)

Section A3.1 (Currency Conversion) in Schedule 1 (Table of Fees) now reads as follows (with amendments underlined):

Activity or Event

Fee

A3.1 Currency Conversion

A3.1.1 For currency conversions of amounts in your PayPal account that do not form part of specific transaction into or out of your account (e.g. converting your balance to another currency) and for transactions involving a currency conversion for which the seller has agreed to bear the conversion fee:

3.0% above the base exchange rate (to form the transaction exchange rate.

A3.1.2 For all other transactions involving a currency conversion and for which the seller has not agreed to bear the conversion fee (including conversion of amounts returned to you as refunds or refused payments):


Between 3.0% and 4.0% above the base exchange rate (to form the transaction exchange rate depending on the currency into which the relevant amount is converted (please refer to the table below):

Currency and Code

Currency Conversion Fee

Australian Dollar (AUD):

4.0%

Brazilian Real (BRL):

4.0%

Canadian Dollar (CAD):

4.0%

Czech Koruna (CZK):

4.0%

Danish Krone (DKK):

4.0%

Euro (EUR):

4.0%

Hong Kong Dollar (HKD):

4.0%

Hungarian Forint (HUF):

4.0%

Israeli Shekel (ILS):

4.0%

Japanese Yen (JPY):

4.0%

Malaysian Ringgit (MYR):

4.0%

Mexican Peso (MXN):

4.0%

New Zealand Dollar (NZD):

4.0%

Norwegian Krone (NOK):

4.0%

Philippine Peso (PHP):

4.0%

Polish Zloty (PLN):

4.0%

Russian Ruble (RUB):

4.0%

Singapore Dollar (SGD):

4.0%

Swedish Krona (SEK):

4.0%

Swiss Franc (CHF):

4.0%

Taiwan New Dollar (TWD):

4.0%

Thai Baht (THB):

4.0%

U.K. Pounds Sterling (GBP):

4.0%

U.S. Dollar (USD):

4.0%

 

Notice of Amendment to PayPal Legal Agreements

Issued: May 29, 2019 (for Effective Dates see each individual agreement below)

 

Please read this document.

We’re making changes to the legal agreements that govern your relationship with PayPal.

We encourage you to carefully review the notices below so that you are familiar with these upcoming changes.

There is no further action needed from you as these changes will take place automatically on the Effective Dates shown below. In the event you would prefer to decline these changes and close your account, you can do so prior to the Effective Date without incurring any additional charges.


Notice of amendment to the PayPal User Agreement.

Effective Date: May 29, 2019

You can find the current PayPal User Agreement currently in force by clicking here or accessing it via the “Legal” or “Legal Agreements” footer on most PayPal site pages.

 

1. Terms of use of our new checkout solution

We are pleased to tell you that we plan to launch a new checkout solution for sellers in Italy soon. Our new checkout solution consists of the following capabilities:

  • our dedicated bundled checkout capability in your online checkout/platform to enable a buyer with or without an Account to send a payment to your Account; and
  • our supporting Fraud Tool.

We have added the following new sections to the PayPal User Agreement containing the terms (including fees) which apply if we offer you our new checkout solution and you choose to use it:

  • section 5.9 (New checkout solution); and
  • section A2.2.2 of Schedule 1 (Fees for using the new checkout solution)

New sections 5.9 and A2.2.2 of Schedule 1 read as follows:

5.9 New checkout solution

Our new checkout solution consist of:

  • our dedicated bundled checkout capability in your online checkout/platform to enable a buyer with or without an Account to send a payment to your; and
  • our supporting Fraud Tool.

We may offer you all, any part or any combination of parts of the new checkout solution as our new checkout solution service. If we offer you the new checkout solution service and you choose to use it, in addition to this User Agreement, you agree to the following further terms relating to the following capability:

Fees which may be set out in the PayPal Local Payment Methods Agreement and the PayPal Hosted Solution and eTerminal Agreement do not apply to your use of the new checkout solution. Instead, our Fees for using the new checkout solution at section A2.2.2 in Schedule 1 apply to your use of the new checkout solution.

A2.2 Receiving Domestic payments (Selling)

A2.2.2 Fees for using the new checkout solution

A2.2.2.1 Payments from cards (Visa, Mastercard or Maestro) through Custom Card Fields *

Blended Pricing Fee Structure

Interchange Plus Fee Structure

Fee

3.4% + Fixed Fee

Interchange Fee + 2.05% + Fixed Fee

* See the PayPal Online Card Payment Services Agreement (previously the PayPal Hosted Solution and eTerminal Agreement) for information about the Interchange Plus Fee Structure and Blended Pricing Fee Structure and your choices.

A2.2.2.2 Payments received other than through Custom Card Fields

3.4% + Fixed Fee

 

… ”

2. Other changes

Sections of the PayPal User Agreement have been amended:

  • to clarify and reorganise existing wording, including the following existing sections:

Section

Amendment

6.1 How to Withdraw/Redeem E-money

This section is amended to clarify the types of withdrawals which we may allow.

8.2 Currency Conversion

The last four paragraphs of this section become new section 8.3 (Currency Conversion Choices).

; and

  • correct minor typographical errors.

 

Notice of amendment to the PayPal Hosted Solution and eTerminal Agreement

Effective Date: May 29, 2019

You can find the PayPal Hosted Solution and eTerminal Agreement currently in force by clicking here or accessing it via the “Legal” or“Legal Agreements”footer on most PayPal site pages.

1. Change of name to the PayPal Online Card Payment Services Agreement

We have changed the name of the PayPal Hosted Solution and eTerminal Agreement. The new name of this agreement is the PayPal Online Card Payment Services Agreement and we will refer to that name instead in the rest of this notice of amendment.

2. Custom Card Fields

We are pleased to tell you that we plan to launch soon:

  • a new Online Card Payment Service called Custom Card Fields API, which is functionality for performing credit and debit card transactions, where the card details are entered online by the cardholder, as an alternative to the Direct Payments API; and
  • our new Custom Card Fields Fraud Management Filters functionality, which we may offer together with the Custom Card Fields API as an alternative to the Advanced Fraud Management Filters; and
  • our Custom Card Fields Product, which is a suite of functionality consisting of Custom Card Fields API as standard and Custom Card Fields Fraud Management Filters as an optional additional service. We may also offer other PayPal Hosted Solution functionality as part of the Custom Card Fields Product.

We may offer you the Custom Card Fields Product:

  • as a standalone service under the terms of the PayPal Online Card Payment Services Agreement, the fees for which are set out in the PayPal Online Card Payment Services Agreement; or
  • as part of our new checkout solution under the terms of the PayPal Online Card Payment Services Agreement and the new checkout solution terms in the PayPal User Agreement, the fees for which are set out in the new checkout solution fees section in the PayPal User Agreement.

Please see the new section “About this Agreement” at the start of the PayPal Online Card Payment Services Agreement for more information about Custom Card Fields and the other products covered by that agreement.

3. Other changes

Sections of the PayPal Online Card Payment Services Agreement have been amended:

  • to clarify and reorganise existing wording, including the following existing sections:

Section

Amendment

New section “About this Agreement”

This is a new section comprised of and clarifying existing provisions explaining our Products, Online Card Payment Services and how the PayPal Online Card Payment Services Agreement applies to you.

 

 

1.2 (Credit report authorisation)

1.3 (Your information)

These sections become new section 5.4 (Privacy Statement) under renamed section 5 (How our other legal documents apply) with further amendments for context.

2.6a (Glossary)

2.7 (Blended Pricing or Interchange Plus Transaction Fees?)

3. (Settlement of Card Payments within the Interchange Plus Fee Sturcture)

Together these sections form a new section 3 (Choice of Interchange Plus Fee Structure and Blended Pricing Fee Structure) with further amendments for context.

6.2 (No warranty)

This becomes new section 9.3.

7. (Banking terms for Card Transactions)

This section becomes new section 5.3 (Commercial Entity Agreement) under renamed section 5 (How our other legal documents apply) with further details for context in new section 5.1 and new section “About this Agreement”.

New section 7 (Custom Card Fields Fraud Management Filters) and new Schedule 3

This section and schedule contain the terms for your use of Custom Card Fields Fraud Management Filters.

9.3 (PayPal Hosted Solution and your intellectual property)

This section becomes new section 6.4 (PayPal Hosted Integrations and your intellectual property) with further amendments for context.

10. (Definitions)

This section is amended to:

  • clarify the following definitions: Direct Payments API; eTerminal; Express Checkout; Hosting Option; Online Card Payment Services; PayPal Hosted Integration; PayPal Hosted Solution; Product; Standard PayPal Payments;
  • replace the definition of Data Protection Directive with the definition of General Data Protection Regulation; and
  • introduce the following new defined terms: Custom Card Fields API; Custom Card Fields Fraud Management Filters; Custom Card Fields; and Self Hosted Integration.

 

; and

  • correct minor typographical errors.

 

Notice of amendment to the PayPal User Agreement.

Effective Date: August 19, 2019

You can find the PayPal User Agreement currently in force by clicking here or accessing it via the “Legal” or“Legal Agreements”footer on most PayPal site pages.

1. Refused Transactions and Refunds

We are amending sections 4.6 (Refused Transactions), 5.7 (Your Refund Policy, Data Protection, Privacy Policy and Security) and A3.1.2 in Schedule 1 (Table of Fees) to clarify what happens when a payment is refused or later refunded by the recipient (including where the original payment involved a currency conversion and where a currency conversion (and, in some cases, a currency conversion fee) applies to the returned amount).

Section 4.6 is amended accordingly for payers receiving returned payments and is also renamed “Refused Transactions and Refunds sent by the recipient”..

Section 5.7 is amended accordingly for recipients sending refunds or refusing payments and is also renamed “Refunds, Refused Payments, Your Refund Policy, Data Protection, Privacy Policy and Security” with a new section 5.7.1 (Refunds and Refused Payments) added for the purpose of this clarification.

Section A3.1.2 in Schedule 1 (Table of Fees) is amended accordingly.

Sections 4.6 and 5.7.1 now read as follows (presented in context with their root clauses and with added wording underlined):

“…

4.6 Refused Transactions and Refunds sent by the recipient.

We may allow the recipient of your payment to:

  • refuse to accept it; or
  • decide to accept it and then use our Service to send you a refund of all or any part of the amount of the payment later.

We will return the amount of any refused payment or refunded payment to your Balance. We will return the amount of an unclaimed payment to your Balance within 30 Days after the date you initiated the payment.

If any amount of any payment is returned to you in any of the ways outlined above, we may convert the returned amount for you into either:

  • the currency of the Balance you used for the original payment (before any conversion into the currency received by the recipient happened);
  • the original opening currency of your Account; or
  • US dollars (opening a Balance in that currency for you, if you don’t have one already).

If the original payment you sent involved a currency conversion we will convert the returned amount from the currency received by the recipient as follows:

  • if the amount is returned within 1 day of the date of the original payment, we will use the transaction exchange rate applicable on the date of the original payment, so that you receive the original amount (including the currency conversion fee you paid) in the original currency you converted from for the original payment; and
  • if the amount is returned after 1 day of the date of the original payment, we will use the transaction exchange rate applicable at the time of the conversion of the returned amount. See section 8.2 for more information about how we set the transaction exchange rate. Note that, for the purpose of this particular return conversion:

You agree to bear the currency conversion fee set out at section A3.1.2 for any currency conversion carried out for you on any amount returned to you in the ways outlined above. The transaction exchange rate includes the currency conversion fee. The transaction exchange rate may be applied immediately and without notice to you. See section 8.2 for more information about the transaction exchange rate.

We may also automatically withdraw the returned amount from your Balance and transfer the funds back to the funding source you used for the original payment. Withdrawals can also involve a currency conversion – see section 6.

We may decide to not charge your original Funding Source for the original payment in the first place if the the amount is returned to your Balance as outlined above before the payment from your original Funding Source to PayPal to fund your original payment has settled.

The returned amount could be lower in value than your original payment amount. This can happen as a result of:

  • the recipient sending you a refund lower in value than your original payment amount. As we are only a payment service provider, we cannot know what you are entitled to from the original payment recipient as a refund or why the recipient sent the refund in a particular amount; or
  • transaction exchange rate fluctuations.

PayPal is not responsible for any loss resulting from the recipient's decision to refuse or refund your payment, except to the extent that a refund sent by the recipient is a payment executed incorrectly by PayPal (see section 12).

5.7 Refunds, Refused Payments, Your Refund Policy, Data Protection, Privacy Policy and Security.

5.7.1 Refunds and Refused Payments

If you are the recipient of a payment and we allow you to refuse a payment or send a refund of that payment to the payer:

  • you alone are (and PayPal is not) responsible for:
    • your legal and contractual obligations towards the payer for any amount you return to the payer; and
    • any difference between the cost to the payer of making the original payment and the value of the amount returned to the payer (for instance, as a result of transaction exchange rate fluctuations) except to the extent that the refund is a payment executed incorrectly by PayPal (see section 12).

5.7.2 Refund Policy

5.7.3 Data Protection and Privacy Policy

5.7.4 Security

A3.1 Currency Conversion


A3.1.2 For all other transactions involving a currency conversion (including conversion of amounts returned to you as refunds or refused payments):

…”

2. Fees for receiving Commercial Transaction payments

We are changing our Commercial Transaction payment Fees as follows:

  • The Fee for Receiving Domestic payments (Selling) for users in Italy using the new checkout solution at section A2.2.2 is changed to:
    • 1.20% + Fixed Fee for receiving:
      • payments from cards through Custom Card Fields if you are on the Blended Pricing Fee Structure
      • card-funded payments from users of our Payments without a PayPal account service; and
      • payments from Local Payment Methods;
    • Interchange Fee + 1.20% + Fixed Fee for receiving payments from cards through Custom Card Fields if you are on the Interchange Plus Fee Structure; and
    • 3.40% + Fixed Fee for receiving all other types of payments.
  • On and from August 19, 2019 the Merchant rate at section A2.2.3 in Schedule 1 (Table of Fees) no longer applies to any Italian merchant. In place of the Merchant rate, the standard rate of 3.40% + Fixed Fee applies to each to all domestic Commercial Transaction payment received by Italian merchants.
  • The additional percentage-based Cross Border Fees set out in the table at section A2.3 of Schedule 1 (Table of Fees) for receiving payments from Northern Europe, US/Canada or Europe II are increasingand are now as follows:

Sender’s country

Cross Border Fee

Europe I / Northern Europe

0.5%

Europe II US / Canada / Rest of the world

2.0%

 

  • The Fixed Fee for payments received in UK Pounds Sterling (GBP) at section A4.6 of Schedule 1 (Table of Fees) is increased to 0.30GBP.

Sections A2 and A4.6 of Schedule 1 (Table of Fees) (presented in context with the column headings) now read as follows (with amendments underlined):

A2. Commercial Transaction payment Fees

Where there is stated to be a Fixed Fee component, please refer to A4.6 of this Schedule 1 for more details.

Activity or Event

Fee

A2.1 Sending (Buying)

Free (when no currency conversion is involved)

A2.2 Receiving Domestic payments (Selling)

A2.2.1 Italy Standard rate:
3.40% + Fixed Fee

 

A2.2.2 Fees for using the new checkout solution

Payments from cards (Visa, Mastercard or Maestro) using Custom Card Fields *

Card-funded payments from users of our Payments without a PayPal account service

Payments from Local Payment Methods

Other payments

Blended Pricing Fee Structure

Interchange Plus Fee Structure

Fee

1.20% + Fixed Fee

Interchange Fee + 1.20% + Fixed Fee

1.20% + Fixed Fee

1.20% + Fixed Fee

3.40% + Fixed Fee

 

* See the PayPal Online Card Payment Services Agreement (previously the PayPal Hosted Solution and eTerminal Agreement) for information about the Interchange Plus Fee Structure and Blended Pricing Fee Structure and your choices.


A2.2.3 Merchant rate: (Subject to application, and pre-approval by PayPal. Evaluated on a case-by-case basis, including, without limitation on the following criteria: qualifying monthly sales volume, and size of average shopping cart and an account in good standing.)

On and from August 19, 2019 the Merchant rate no longer applies to any Italian merchant. In place of the Merchant rate, the standard rate of 3.40% + Fixed Fee applies to each to all domestic Commercial Transaction payment received by Italian merchants.

A2.3 Receiving Cross Border payments (Selling)

The Fee for Receiving Domestic Commercial Transaction payments applies plus an additional percentage-based Cross Border Fee as set out in the table below (depending on the sender’s country).

Note: Cross Border Euro or Swedish Krona payments made between Accounts registered in the European Union or EEA will be treated as Domestic Commercial Transaction payments for the purpose of applying Fees.

Sender’s country

Cross Border Fee

Europe I / Northern Europe

0.5%

Europe II US / Canada / Rest of the world

2.0%

A4.6 Fixed Fees for Commercial Transaction payments and Personal Transaction payments (unless otherwise stated) are based on the currency in which the payment is received, as follows:

Currency:

Fee:

Currency:

Fee:

Australian Dollar:

0.30 AUD

New Zealand Dollar:

0.45 NZD

Brazilian Real:

0.60 BRL

Norwegian Krone:

2.80 NOK

Canadian Dollar:

0.30 CAD

Philippine Peso:

15.00 PHP

Czech Koruna:

10.00 CZK

Polish Zloty:

1.35 PLN

Danish Kroner:

2.60 DKK

Russian Ruble:

10.00 RUB

Euro:

0.35 EUR

Singapore Dollar:

0.50 SGD

Hong Kong Dollar:

2.35 HKD

Swedish Krona:

3.25 SEK

Hungarian Forint:

90.00 HUF

Swiss Franc:

0.55 CHF

Israeli New Shekel:

1.20 ILS

New Taiwan Dollar:

10.00 TWD

Japanese Yen:

40.00 JPY

Thai Baht:

11.00 THB

Malaysian Ringgit:

2.00 MYR

U.K. Pounds Sterling:

0.30 GBP

Mexican Peso:

4.00 MXN

U.S. Dollar:

0.30 USD

…”

 

3. Withdrawing your Balance

We are amending section A3.2 (Withdrawing Your Balance) in Schedule 1 (Table of Fees) as follows:

  • Users in Italy will be charged a fee of 1% of the amount withdrawn to/through a card with a minimum and maximum fee depending on the currency in which the card is denominated.

Section A3.2 in Schedule 1 (Table of Fees) now reads as follows (with amendments underlined):

“…

A3.2 Withdrawing your Balance

Withdrawal directly to a bank account

Free (when no currency conversion is involved)

If you withdraw your balance in a currency other than the currency in which the balance on your Account is denominated, you will additionally be charged Currency Conversion Fees as set out above, see section 6 (Withdrawing/Redeeming E- money) for details.

Withdrawal to /through a card:

1% of amount transferred with minimum and maximum fee depending on currency withdrawn (minimum and maximum fees by currency listed below (where available)

 

Minimum Fee

Maximum Fee

United Arab Emirates Dirham

0.90 AED

36.70 AED

Australian Dollar

0.25 AUD

10.00 AUD

Bulgarian Lev

0.50 BGN

20.00 BGN

Canadian Dollar

0.25 CAD

10.00 CAD

Czech Koruna

5.70 CZK

230.00 CZK

Danish Krone

1.80 DKK

70.00 DKK

Euro

0.25 EUR

10.00 EUR

British Pound

0.20 GBP

8.00 GBP

Hong Kong Dollar

2.00 HKD

80.00 HKD

Croatian Kuna

2.00 HRK

70.00 HRK

Hungarian Forint

70.00 HUF

2900.00 HUF

Israeli New Shekel

1.00 ILS

40.00 ILS

Japanese Yen

30 JPY

1100 JPY

Kuwaiti Dinar

1 KWD

No max

Sri Lanka Rupee

50.00 LKR

1800.00 LKR

Mexican Peso

5.00 MXN

200.00 MXN

Malaysian Ringgit

1.00 MYR

40.00 MYR

Norwegian Kroner

1.00 NOK

40.00 NOK

New Zealand Dollar

0.40 NZD

15.00 NZD

Philippine Peso

10.00 PHP

500.00 PHP

Polish Zloty

1.00 PLN

40.00 PLN

Qatari Rial

1.00 QAR

40.00 QAR

Romania New Lei

1.00 RON

40.00 RON

Serbian Dinar

25.00 RSD

1000.00 RSD

Russian Rouble

20.00 RUB

700.00 RUB

Swedish Krona

2.50 SEK

100.00 SEK

Singapore Dollar

0.50 SGD

15.00 SGD

Thai Baht

8.00 THB

320.00 THB

Turkish Lira

1.50 TRY

60.00 TRY

US Dollar

$0.25 USD

$10.00USD

South African Rand

3.60 ZAR

145.00 ZAR

…”

7. Other changes

Sections of the PayPal User Agreement have been amended to clarify and reorganise existing wording and correct minor typographical errors.

 

Notice of amendment to the PayPal Online Card Payment Services Agreement (formerly the PayPal Hosted Solution and eTerminal Agreement)

Effective Date: August 19, 2019

You can find the amended PayPal Online Card Payment Services Agreement (formerly the PayPal Hosted Solution and eTerminal Agreement) below the version of that agreement currently in force by clicking here or accessing it via the “Legal” or “Legal Agreements” footer on most PayPal site pages.

  1. Fees

The fee for as outlined in the PayPal User Agreement now applies to each domestic Standard PayPal Payment you receive, instead of the PayPal Standard Rate fee for receiving such payments outlined at section 2.3.

Also, on and from August 19, 2019 the PayPal Merchant Rate outlined throughout section 2 (Fees) of the PayPal Online Card Payment Services Agreement (formerly the PayPal Hosted Solution and eTerminal Agreement ) no longer applies. This means that, in place of the PayPal Merchant Rate:

  • the fee for Receiving Domestic payments (Selling) as outlined in the PayPal User Agreement applies to each domestic Standard PayPal Payment you receive; and
  • the relevant PayPal Standard Rate applies to card payments you receive under the Blended Pricing Fee Structure or the Interchange Plus Fee Structure.

Section 2 (Fees) of the PayPal Online Card Payment Services Agreement (formerly the PayPal Hosted Solution and eTerminal Agreement) now reads as follows (with amendments underlined):

“…

2. Fees

2.1 How fees are paid. You agree to pay the fees in this Agreement as they become due without set-off or deduction. You authorise us to (and we may) collect Monthly Fees first from any available Balance in your Account and then also from the funding source(s) registered for your Account, and you authorise us to (and we may) collect fees for receiving payments from the payments you receive before those funds are credited to your account. If we are unable to collect a past due fee from your Account and its funding source(s), we may take action against you as provided in the User Agreement for unpaid fees.

Except as further provided in this Agreement, you agree to pay the fees set out in the User Agreement.

Fees will be charged in the currency of the payment received.

2.2 Monthly Fees

Product

Monthly Fee

PayPal Hosted Solution

EUR 29.00

eTerminal only

EUR 29.00

Custom Card Fields

None

2.3 Transaction Fees for Standard PayPal Payments

The fee for Receiving Domestic payments (Selling) as outlined in the User Agreement applies to each domestic Standard PayPal Payment you receive.

On and from August 19, 2019 the PayPal Merchant Rate no longer applies. In place of the PayPal Merchant Rate, the fee for Receiving Domestic payments (Selling) as outlined in the User Agreement applies to each domestic Standard PayPal Payment you receive.

2.4 Transaction Fees for Card Payments under the Blended Pricing Fee Structure

The PayPal Standard Rate of 2.5% + Fixed Fee applies to each domestic payment you receive from a card (Visa or MasterCard) using the Online Card Payment Services under the Blended Pricing Fee Structure.

On and from August 19, 2019 the PayPal Merchant Rate no longer applies. In place of the PayPal Merchant Rate, the PayPal Standard Rate applies.

2.5 Transaction Fees for Card Payments under the Interchange Plus Fee Structure

The PayPal Standard Rate of:

 

 

Interchange Fee (approximately ranges from 0.10% to 2.0%)
+ 2.05%
+ Fixed Fee

 

applies to each payment you receive from a card (Visa or MasterCard) using the Online Card Payment Services under the Interchange Plus Fee Structure.

On and from August 19, 2019 the PayPal Merchant Rate no longer applies. In place of the PayPal Merchant Rate, the PayPal Standard Rate applies.

2.6 Fixed Fees are based on the currency received, as follows:

Argentine Peso:

2.00 ARS

New Zealand Dollar:

$0.45 NZD

Australian Dollar:

$0.30 AUD

Norwegian Krone:

2.80 NOK

Brazilian Real:

0.60 BRL

Philippine Peso:

15.00 PHP

Canadian Dollar:

$0.30 CAD

Polish Zloty:

1.35 PLN

Czech Koruna:

10.00 CZK

Russian Ruble

10.00 RUB

Euro:

€0.35 EUR

Singapore Dollar:

0.50 SGD

Danish Kroner:

2.60 DKK

Swedish Kronor:

3.25 SEK

Hong Kong Dollar:

$2.35 HKD

Swiss Franc:

0.55 CHF

Hungarian Forint:

90 HUF

Taiwan New Dollar:

10.00 TWD

Israeli New Shekels:

1.20 ILS

Thai Baht:

11.00 THB

Japanese Yen:

¥40 JPY

Turkish Lira:

0.45 TRY

Malaysian Ringgit:

2 MYR

UK Pounds Sterling:

£0.20 GBP

Mexican Peso:

4.00 MXN

US Dollar:

$0.30 USD

2.7 Merchant Rate

On and from August 19, 2019 the PayPal Merchant Rate no longer applies. In place of the PayPal Merchant Rate, the Transaction Fees outlined in clauses 2.3, 2.4 and 2.5 apply, subject to the rest of this clause 2.

  1. Additional Transaction Fees

The fee for Receiving Cross Border payments (Selling) applies as outlined in the User Agreement, except that it does not apply to payments received from cards using the Online Card Payment Services under the Interchange Plus fee structure.

  1. Monthly Reports on Transaction Costs. PayPal shall make available monthly reports on transaction costs (inclusive of interchange fees) for card transactions which you process with PayPal Hosted Solution, Custom Card Fields and eTerminal. These reports will be downloadable from your PayPal account. The reports do not include any Standard PayPal Payments.

…”

  1. Other changes

Sections of the PayPal Online Card Payment Services Agreement have been amended to clarify and reorganise existing wording and correct minor typographical errors.

 

Notice of Amendment to PayPal Legal Agreements

Issued: January 30, 2019 (for Effective Dates see each individual agreement below)

 

Please read this document.

We’re making changes to the legal agreements that govern your relationship with PayPal.

We encourage you to carefully review this notice to familiarise yourself with the changes that are being made.

You do not need to do anything to accept the changes as they will automatically come into effect on the Effective Dates shown below. Should you decide you do not wish to accept them you can notify us before the Effective Date or any time after that to close your account immediately without incurring any additional charges.

Please review the current Legal Agreements in effect



Notice of amendment to the PayPal User Agreement.

Effective Date: January 30, 2019

 

You can find the PayPal User Agreement currently in force by clicking here or accessing it via the “Legal” or “Legal Agreements” footer on most PayPal site pages.

Sections of the PayPal User Agreement have been amended:

  • to clarify and reorganise existing wording, including the following existing sections:

Section

Amendment

Section 2.6 (Balances in Multiple Currencies)

This section is amended to further clarify how PayPal may allow you to convert money in your Balance into a Balance in another currency.

Section 5 (Receiving Money)

The start of this Section is amended to further clarify how further terms of use apply to merchants when they have integrated into their online checkout/platform any functionality intended to enable a customer without an Account to send a payment to the merchant’s Account (for instance, using alternative local payment methods).

 

See also the reminder in respect of local payment methods (LPMs) in the Notice of amendment to the PayPal User Agreement with effective date April 29, 2019 below.

Section 5.5 (Receiving Money in different currencies.)

This Section is amended to further clarify what PayPal may allow you to do when you receive money in different currencies.

; and

  • correct minor typographical errors.

Notice of amendment to the PayPal User Agreement.

Effective Date: April 29, 2019

 

You can find the PayPal User Agreement currently in force by clicking here or accessing it via the “Legal” or “Legal Agreements” footer on most PayPal site pages.

1. Local payment methods (LPMs)

By way of reminder for merchants using PayPal to receive Commercial Transaction payments, on 13 November 2018 PayPal started to enable some customers without Accounts to send payments to merchants’ Accounts using alternative local payment methods.

For this purpose, on 13 November 2018, the opening paragraph of Section 5 of the PayPal User Agreement was amended to clarify how further terms of use apply to merchants when they have integrated into their online checkout/platform any functionality intended to enable a customer without an Account to send a payment to the merchant’s Account (for instance, using alternative local payment methods). This includes the PayPal Local Payment Methods Agreement.

At the date of this notice, the opening paragraph of Section 5 reads and applies (and will continue to read and be applied, including on and after the Effective Date) as follows:

5. Receiving Money

PayPal may allow anybody (with or without a PayPal Account) to initiate a payment resulting in the issuance or transfer of E-money to your Account. By integrating (including having already integrated) into your online checkout/platform any functionality intended to enable a payer without an Account to send a payment to your Account, you agree to all further terms of use of that functionality which PayPal will make available to you on any page on the PayPal or Braintree website (including any page for developers and our Legal Agreements page) or online platform. Such further terms include the PayPal Local Payment Methods Agreement.”

2. Other changes

Sections of the PayPal User Agreement have been amended to clarify existing wording and correct minor typographical errors. For instance, we don’t support payments in Indian Rupee, so all remaining references to Indian Rupee have been removed to clarify this point.”

 

Notice of amendment to the PayPal Privacy Statement

We’re making changes to the Privacy Statement that provides information on how we use your data.

We've provided additional details on how we use data when you transact with your friends, as well as more information on how we use data to prevent fraud and risk.

You can review the changes and the current Privacy Statement here.